Related Products
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About
Recover failed payments. Gravy is the secret sauce to recurring revenue retention for businesses with subscriptions and memberships. We cracked the code on customer retention and payment recovery. For the past few years, we've been developing and refining the best scripts, engagement strategies and conversion technologies to create our industry-leading failed payment recovery solution. Gravy works with all payment processors, CRMs and product delivery systems. Our implementation team integrates your tech stack with our platform and ensures failed payments and customers are synced in real-time. You will be partnered with a full-time, US-based, retention specialist who is only concerned about one thing — recovering your failed payments and customers. This allows you to keep your payroll costs down and your profits high. Gravy offers a new type of customer retention, namely recovery of failed payments, credit card declines and lost revenue.
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About
Most failed subscription payments don't come back on a retry. Expired cards, 3D Secure requests and generic bank declines need the customer to act, and most customers never notice the payment failed.
Rebounce connects to Stripe, Paddle or Square in a few minutes. When a payment fails, it reads the decline code, retries only when a retry can work, and sends the customer a short sequence by email, SMS or WhatsApp with a link to a page where they update the card or confirm 3D Secure. No login needed. The sequence stops the moment the invoice is paid.
In our own data, 44% of customers who opened the payment link paid on that page, while automatic retries recovered 5.5%.
Also included: card expiry warnings 30 days ahead, weekly recovery reports, and a free 90-day audit of your Stripe account (read-only, no signup).
Pricing is flat: Starter $3.50/month, Growth $14/month, Scale $39/month. No percentage of recovered revenue.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Subscription or SaaS businesses that want to recover failed payments
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Audience
SaaS and subscription businesses that bill through Stripe, Paddle or Square and lose revenue to failed card payments. Built for small and mid-size companies, including ones with customers in Latin America who are easier to reach on WhatsApp than by email.
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$550 per month
Free Version
Not Supported
Free Trial
Supported
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Pricing
$3.50/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationGravy
Founded: 2017
United States
www.gravysolutions.io
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Company InformationRebounce
Founded: 2026
Brazil
rebounce.dev
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Alternatives |
Alternatives |
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Categories |
Categories |
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Recurring Billing Features
Customer Portal
Not Supported
Deferred Billing
Not Supported
Discount Management
Not Supported
Dunning Management
Supported
Invoice History
Not Supported
Multi-Currency
Not Supported
Multi-Period Recurring Billing
Not Supported
Payment Processing
Not Supported
Recurring Donations
Not Supported
Subscription Billing
Not Supported
Subscription Management Features
Cancellation Management
Not Supported
Discount / Coupon Management
Not Supported
Dunning Management
Supported
Enrollment Management
Not Supported
Product Catalog
Not Supported
Recurring Billing
Not Supported
Revenue Recognition
Not Supported
Revenue Recovery Tools
Not Supported
Self Service Portal
Not Supported
Subscription Plan Management
Not Supported
Tax Management
Not Supported
Trial Management
Not Supported
Usage Tracking/Analytics
Not Supported
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Integrations
Paddle
Not Supported
Square Payments
Not Supported
Stripe
Not Supported
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