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About

Recover failed payments. Gravy is the secret sauce to recurring revenue retention for businesses with subscriptions and memberships. We cracked the code on customer retention and payment recovery. For the past few years, we've been developing and refining the best scripts, engagement strategies and conversion technologies to create our industry-leading failed payment recovery solution. Gravy works with all payment processors, CRMs and product delivery systems. Our implementation team integrates your tech stack with our platform and ensures failed payments and customers are synced in real-time. You will be partnered with a full-time, US-based, retention specialist who is only concerned about one thing — recovering your failed payments and customers. This allows you to keep your payroll costs down and your profits high. Gravy offers a new type of customer retention, namely recovery of failed payments, credit card declines and lost revenue.

About

Most failed subscription payments don't come back on a retry. Expired cards, 3D Secure requests and generic bank declines need the customer to act, and most customers never notice the payment failed. Rebounce connects to Stripe, Paddle or Square in a few minutes. When a payment fails, it reads the decline code, retries only when a retry can work, and sends the customer a short sequence by email, SMS or WhatsApp with a link to a page where they update the card or confirm 3D Secure. No login needed. The sequence stops the moment the invoice is paid. In our own data, 44% of customers who opened the payment link paid on that page, while automatic retries recovered 5.5%. Also included: card expiry warnings 30 days ahead, weekly recovery reports, and a free 90-day audit of your Stripe account (read-only, no signup). Pricing is flat: Starter $3.50/month, Growth $14/month, Scale $39/month. No percentage of recovered revenue.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Subscription or SaaS businesses that want to recover failed payments

Audience

SaaS and subscription businesses that bill through Stripe, Paddle or Square and lose revenue to failed card payments. Built for small and mid-size companies, including ones with customers in Latin America who are easier to reach on WhatsApp than by email.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$550 per month
Free Version Not Supported
Free Trial Supported

Pricing

$3.50/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Gravy
Founded: 2017
United States
www.gravysolutions.io

Company Information

Rebounce
Founded: 2026
Brazil
rebounce.dev

Alternatives

Alternatives

BetterRetain AI

BetterRetain AI

BetterRetain
Butter

Butter

Butter Payments

Categories

Categories

Recurring Billing Features

Customer Portal Not Supported
Deferred Billing Not Supported
Discount Management Not Supported
Dunning Management Supported
Invoice History Not Supported
Multi-Currency Not Supported
Multi-Period Recurring Billing Not Supported
Payment Processing Not Supported
Recurring Donations Not Supported
Subscription Billing Not Supported

Subscription Management Features

Cancellation Management Not Supported
Discount / Coupon Management Not Supported
Dunning Management Supported
Enrollment Management Not Supported
Product Catalog Not Supported
Recurring Billing Not Supported
Revenue Recognition Not Supported
Revenue Recovery Tools Not Supported
Self Service Portal Not Supported
Subscription Plan Management Not Supported
Tax Management Not Supported
Trial Management Not Supported
Usage Tracking/Analytics Not Supported

Integrations

Paddle Not Supported
Square Payments Not Supported
Stripe Not Supported

Integrations

Paddle Supported
Square Payments Supported
Stripe Supported
Claim Gravy and update features and information
Claim Gravy and update features and information
Claim Rebounce and update features and information
Claim Rebounce and update features and information