Thunderhead ONE Engagement HubThunderhead
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Related Products
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About
Grassfish helps global brands and retailers create connected, intelligent and engaging experiences across physical stores. The company specialises in In-Store Experience Management (IXM), connecting digital touchpoints, content, data and retail systems in one scalable environment.
The enterprise-grade Grassfish IXM Platform orchestrates digital experiences across stores and integrates with systems including POS, CRM, ERP, PIM and DAM. It supports digital signage, interactive customer experiences, sales enablement, in-store Retail Media and Digital Out-of-Home (DOOH).
Beyond technology, Grassfish provides strategic expertise in experience strategy, concept design, technical consulting, governance and rollout. Founded in 2005, Grassfish supports more than 200,000 digital touchpoints and over 1,500 brands, working with retailers and partners to design, operate and evolve digital in-store experiences at enterprise scale.
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About
ONE is a unifying layer of technology that learns, understands and orchestrates customer conversations and journeys across all interactions and organizational silos. ONE can listen to customer activity across every channel and touchpoint – whether digital, call center or in-store – to build a truly omnichannel view of behavior. Customer-led journeys are the key to delivering personalized experiences and lasting customer engagement. ONE unifies customer journeys across all touchpoints and channels, harnessing intent to drive value with every interaction. Elegant, real-time visualizations provide an instant, unified view of customer journeys. Listening across every customer touchpoint, ONE’s AI-powered analytics provides deep, relevant and timely insights. This allows you to listen more carefully (and understand more clearly) to make better-informed decisions. ONE is built from the ground up as a unifying layer to connect your disparate systems and silos with ease.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Large corporations in the retail, banking, automotive, fmcg, beauty sector
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Audience
Businesses searching for a solution to improve their services and marketing operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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PricingGrassfish offers enterprise software licensing with pricing available upon request. Contact our team for current pricing and licensing details.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGrassfish
Founded: 2005
Sweden, Austria, Germany, Norway
www.grassfish.com
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Company InformationThunderhead
United Kingdom
www.thunderhead.com
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Categories |
Categories |
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Digital Signage Features
Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor
People Counting Features
Anonymous Counting
API
Benchmarking
Car Counting
Conversion Tracking
Data Export
Events Statistics
Heatmaps
Mood/Age/Gender Recognition
Motion Detection
Reporting / Analytics
Retail Counting
Staff Exclusion
WiFi Tracking
Zone / Area Monitoring
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Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
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Integrations
Microsoft Azure
Microsoft Exchange
OPTICON
Qudini
SAP ERP
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