Grafana Cloud

Grafana Cloud

Grafana Labs
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About

Grafana Labs delivers the leading AI-powered observability platform, built around Grafana—the world’s most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Observability Platforms (3x) and furthest in Completeness of Vision (2025, 2026), Grafana Labs supports more than 25 million users and thousands of organizations, from startups to the Fortune 500. Grafana Cloud is the open observability cloud, built on open source, open standards, and open ecosystems. Powered by the LGTM stack—Grafana (visualization), Mimir (metrics), Loki (logs) & Tempo (traces)—it unifies telemetry in one platform for full-stack visibility across applications, infrastructure, and digital experiences. With the AI-powered Grafana Assistant and Adaptive Telemetry suite, teams detect and resolve issues faster, reduce wasteful telemetry spend, and gain real-time insights to ensure reliability. Native OTel support and 100s of integrations mean you can plug in existing tools & data sources.

About

Power your metrics and alerting with a leading open-source monitoring solution. Prometheus fundamentally stores all data as time series: streams of timestamped values belonging to the same metric and the same set of labeled dimensions. Besides stored time series, Prometheus may generate temporary derived time series as the result of queries. Prometheus provides a functional query language called PromQL (Prometheus Query Language) that lets the user select and aggregate time series data in real time. The result of an expression can either be shown as a graph, viewed as tabular data in Prometheus's expression browser, or consumed by external systems via the HTTP API. Prometheus is configured via command-line flags and a configuration file. While the command-line flags configure immutable system parameters (such as storage locations, amount of data to keep on disk and in memory, etc.).

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Engineering teams, SREs, developers, and platform architects who need scalable, AI-powered observability across modern applications, infrastructure, and cloud-native environments.

Audience

Organizations that want to power their metrics and alerting with a leading open-source monitoring solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0
Forever Free Tier: All Grafana Cloud services, up to 10k metrics, 50GB logs, traces & profiles; 14-day retention; 3 active users

Pro: from $19/month + usage

Enterprise: from $25K/year
Free Version Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • Grafana is a trusted tool for a reason, and as such I've used it every company I have worked for. The tool makes creating new dashboards a breeze. And with their new AI tool, you can update and create dashboards with confidence. When our network dashboard broke due to a plugin deprecating, the AI tool was able to recommend a new plugin, build the dashboard, and configure it based on SNMP logs it read from our central log store. It even recommended things to configure alerts on and added more metrics for us to track.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Grafana Labs
Founded: 2014
United States
grafana.com

Company Information

Prometheus
Founded: 2012
prometheus.io

Alternatives

Alternatives

Grafana Cloud

Grafana Cloud

Grafana Labs
VictoriaMetrics Cloud

VictoriaMetrics Cloud

VictoriaMetrics

Categories

Categories

IT Infrastructure Monitoring Features

Alerts / Notifications Supported
Application Monitoring Supported
Bandwidth Monitoring Supported
Capacity Planning Supported
Configuration Change Management Supported
Data Movement Monitoring Supported
Health Monitoring Supported
Multi-Platform Support Supported
Performance Monitoring Supported
Point-in-Time Visibility Supported
Reporting / Analytics Supported
Virtual Machine Monitoring Supported

Application Performance Monitoring (APM) Features

Baseline Manager Supported
Diagnostic Tools Supported
Full Transaction Diagnostics Supported
Performance Control Supported
Resource Management Supported
Root-Cause Diagnosis Supported
Server Performance Supported
Trace Individual Transactions Supported

Dashboard Features

Annotations Supported
Data Source Integrations Supported
Functions / Calculations Supported
Interactive Supported
KPIs Supported
OLAP Supported
Private Dashboards Supported
Public Dashboards Supported
Scorecards Supported
Themes Supported
Visual Analytics Supported
Widgets Supported

Data Visualization Features

Analytics Supported
Content Management Supported
Dashboard Creation Supported
Filtered Views Supported
OLAP Supported
Relational Display Supported
Simulation Models Supported
Visual Discovery Supported

Database Monitoring Features

Anomaly Detection Supported
Autodiscovery Supported
Capacity Planning Supported
Dashboard Supported
Dependency Tracking Not Supported
Historical Trend Analysis Supported
Multitenancy Supported
Notifications / Alerts Supported
Performance Monitoring Supported
Permissions / Access Controls Supported
Predictive Analytics Supported
Prioritization Not Supported
Query Analysis Supported
Resource Optimization Supported
Troubleshooting Supported

IT Alerting Features

Alert Noise Reduction Supported
Alert Routing Supported
Dynamic Notifications Supported
Enriched Incident Context Supported
Escalation Policies Supported
Incident History Audit Supported
Multi-User Alerting Supported
Multiple Alert Types Supported
On-Call Management Supported
Rich HTML Email Notifications Supported

Incident Management Features

Audit Trail Supported
Corrective Actions (CAPA) Supported
Disaster Recovery Supported
Incident Reporting Supported
IT Incident Management Supported
OSHA Compliance Not Supported
Root-Cause Diagnosis Supported
Safety Management Not Supported
Task Management Supported
Ticket Management Supported

Reporting Features

Customizable Dashboard Supported
Data Source Connectors Supported
Drag & Drop Supported
Drill Down Supported
Email Reports Supported
Financial Reports Not Supported
Forecasting Supported
Marketing Reports Not Supported
OLAP Supported
Report Export Supported
Sales Reports Not Supported
Scheduled / Automated Reports Supported

Integrations

AlertOps Supported
BentoML Supported
Hosted Graphite Supported
IBM Instana Supported
InfluxDB Supported
KrakenD Supported
M3 Supported
MetricFire Supported
Observo AI Supported
OpenLIT Supported
OpsWorker Supported
OrbOps AI Supported
Perfana Supported
Selector Analytics Supported
Tetragon Supported
Tiger Data Supported
Traefik Mesh Supported
Worldr Supported
Zenduty Supported
gopaddle Supported

Integrations

AlertOps Supported
BentoML Supported
Hosted Graphite Supported
IBM Instana Supported
InfluxDB Supported
KrakenD Supported
M3 Supported
MetricFire Supported
Observo AI Supported
OpenLIT Supported
OpsWorker Supported
OrbOps AI Supported
Perfana Supported
Selector Analytics Supported
Tetragon Supported
Tiger Data Supported
Traefik Mesh Supported
Worldr Supported
Zenduty Supported
gopaddle Supported
Claim Prometheus and update features and information
Claim Prometheus and update features and information