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About

Help Google create AI that understands your language and culture. Make your favorite apps and services even more useful and delightful for your community. Crowdsource is a fun, easy way for you to use your own abilities to contribute to the building blocks of Artificial Intelligence (AI). This helps us make the Google products that you love even better for your language, region, and culture. Answers from you and millions of others around the world are used in machine learning-based products, making them work well for the diversity of the global population. Answer simple questions, earn badges, and level up. Connect with contributors around the world and improve Google products for everyone. AI learns skills by studying vast numbers of examples. The more examples it has for your language, region, or culture, the better it gets for you and everybody in your community. You bring your own unique background, experiences, and perspectives to Crowdsource.

About

The first Arabic-native AI agent integrated into the region’s leading customer service software. Seamlessly integrated into our customer service software, Maqsam’s easy-to-deploy AI agent understands different Arabic dialects, context, and cultural nuances. Supported by a full suite of AI features, and the most accurate Arabic speech-to-text call transcription on the market, Maqsam’s platform empowers agents to respond faster and more naturally, and build upon rich insights from accurate sentiment analysis tools, a live dashboard, and so much more. Maqsam also makes it easy for businesses to grow roots and expand into new regional markets with local numbers, ensuring that every customer feels connected and supported close to home. By combining automation with a deep understanding of language and culture, Maqsam enables businesses to deliver reliable, personal, and around-the-clock support that customers truly connect with.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Anyone interested in a solution to contribute to the building blocks of AI to improve Google products

Audience

Businesses wanting a tool to improve customer experience and boost revenue

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Free
Free Version Supported
Free Trial Not Supported

Pricing

Pricing Built for Flexibility, Scale, and Economy. Subscription-based pricing model.
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Google
United States
crowdsource.google.com/about/

Company Information

Maqsam
Founded: 2019
Saudi Arabia
maqsam.com

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uContact

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RingCentral RingCX

RingCentral RingCX

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Categories

Crowdsourcing Supported

Categories

Call Center Supported
IVR Supported

Call Center Features

Blended Call Center Supported
Call Logging Supported
Call Recording Supported
Call Scripting Supported
Campaign Management Supported
Database Supported
Escalation Management Supported
Inbound Call Center Supported
IVR / Voice Recognition Supported
Manual Dialer Supported
Outbound Call Center Supported
Predictive Dialer Supported
Progressive Dialer Supported
Queue Management Supported
Real-time Chat Supported
Reporting/Analytics Supported

IVR Features

Call Center Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Supported
Text to Speech Supported
Voice Customization Supported
Voice Mail Supported

Integrations

Fin Not Supported
Freshdesk Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Pipedrive Not Supported
Salesforce Not Supported
Salesloft Not Supported
WhatsApp Not Supported
Zendesk Not Supported
Zoho CRM Not Supported

Integrations

Fin Supported
Freshdesk Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Pipedrive Supported
Salesforce Supported
Salesloft Supported
WhatsApp Supported
Zendesk Supported
Zoho CRM Supported
Claim Google Crowdsource and update features and information
Claim Google Crowdsource and update features and information
Claim Maqsam and update features and information
Claim Maqsam and update features and information