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About

Our smart devices integrate with your reservation system to automate access, saving guests time & eliminating repetitive tasks for staff. We can show you how we can improve your guest experience and make your business more operationally efficient. We can get a device out to you to try at your hotel. This helps to understand different guest scenarios and potential issues with installation ahead of time. Plug in your PMS, check-in app, or guest communication platform to curate your own guest experience. Let us know what we are working with, so we can send the right accessories and ensure that you have everything you need to self-install after order or hire our team to help. Goki easy-to-install solution offers more than the competition at a lower price point. Our SmartDisc connects to any electronic lock & adds the option of mobile & door code access. Our SmartLock replaces legacy locks and enables a contactless guest experience for your property.

About

Guestara is an AI-powered guest management platform that helps hotels, resorts, hostels, short-term rentals, and growing hotel groups digitize and monetize the full guest journey, from booking to post-stay. It runs on top of a property's existing PMS rather than replacing it, adding a modern guest-facing layer to the systems a hotel already uses. Core features include AI-powered ID scanning for contactless check-in in about 30 seconds, with self-service kiosk and tablet registration; a 24/7 AI chatbot trained on each property's data; and a unified inbox that combines WhatsApp, email, SMS, and social messages into one shared view. The platform also covers AI-driven upselling, in-room dining and F&B ordering, integrated payments and payment links, automated review collection, guest sentiment tracking, keyless entry across 50+ smart lock brands, and a branded guest app on the hotel's own domain. Guestara integrates with Cloudbeds, Oracle OPERA, Mews, Apaleo, Hotelogix, eZee, Beds24,

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Resorts and hotels in need of a tool to offer their clients a contactless guest experience and improve operational efficiencies

Audience

Independent and boutique hotels, resorts, hostels, short-term rentals, and growing hotel groups, used by front desk teams, operations managers, and hotel owners.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$6 per month
Free Version Supported
Free Trial Supported

Pricing

$99/month
Priced per room, per month, billed monthly, with lower per-room rates on quarterly and yearly prepayment. Power starts at $2.5/room/month ($99/month minimum), Premium at $4.5/room/month ($189/month minimum). Enterprise is custom-quoted from a $349/month minimum and includes bespoke integrations, a white-labeled app, and a dedicated account manager. Short-term rental pricing differs. Optional add-ons available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Goki
Australia
www.gokitech.com

Company Information

Guestara
Founded: 2024
India
www.guestara.com

Alternatives

Alternatives

Blue Panda PMS

Blue Panda PMS

Blue Panda
ninexhoomie

ninexhoomie

Ninexfold Agency LLP

Categories

Categories

Integrations

Cloudbeds Supported
Mews Supported
Beds24 Not Supported
Cashfree Payments Not Supported
Clock PMS+ Supported
Hotelogix Not Supported
Instagram Not Supported
Microsoft Outlook Not Supported
OPERA Cloud PMS Supported
Paytm Not Supported
Preno Supported
STAAH Channel Manager Not Supported
Salto Not Supported
Shiji Daylight PMS Supported
SiteMinder Supported
Stripe Not Supported
Twilio Not Supported
Viber Not Supported
WinHMS Express Not Supported
eZee Absolute Not Supported

Integrations

Cloudbeds Supported
Mews Supported
Beds24 Supported
Cashfree Payments Supported
Clock PMS+ Not Supported
Hotelogix Supported
Instagram Supported
Microsoft Outlook Supported
OPERA Cloud PMS Not Supported
Paytm Supported
Preno Not Supported
STAAH Channel Manager Supported
Salto Supported
Shiji Daylight PMS Not Supported
SiteMinder Not Supported
Stripe Supported
Twilio Supported
Viber Supported
WinHMS Express Supported
eZee Absolute Supported
Claim Goki and update features and information
Claim Goki and update features and information
Claim Guestara and update features and information
Claim Guestara and update features and information