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About

Your perfect recipe: guest data, our software + sales opportunities. Get a holistic, targeted marketing plan that creates brilliant guest experiences and skyrockets your business. Your guests matter to you. We help you create customer journeys tailored to specific people from the moment they discover you, to point of sale to personalized methods of engagement. Our unified platform allows you to grow guest retention by doing what you do best. Your guests are all unique. Our platform allows you to create guest groups based on factors like purchase behaviors, location and real-time insights. Be finished with mass offers that don’t work. Personalize loyalty programs and optimize menus so your guests feel seen. Maybe you have the ingredients, but you’re overwhelmed with the data. Get a 360-degee view of what guests love and how they engage with your brand so you can adjust menus, create targeted loyalty programs and increase revenue across ordering channels.

About

To increase hotel bookings and to elevate the brand identity as well as the retention rates, guest engagement plays a vital role. By maximizing your presence on the internet and communication modes, you can enhance your brand’s interaction and give a wonderful experience to your guests. You can improve your guest engagement through social media, clear messaging, data, etc. Guest engagement is similar to customer engagement in which the hotel brand communicates with the guests through certain marketing channels so that they are engaged throughout their journey. This strategy aims to build a long-lasting connection with the clients which will increase brand loyalty, improve hotel bookings as well as build customer relationships. Guest engagement is very important for all hotels as it will give you a chance to influence your clients’ purchase behavior on the internet and you can gather personal information to increase leads.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants looking for a marketing and data platform

Audience

Hospitality and hotel businesses interested in a solution to manage their business and maximize profits

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

GoGoGuest
Founded: 2016
United States
gogoguest.com

Company Information

Routier
Founded: 2015
Israel
www.routier.io

Alternatives

Alternatives

HotelX

HotelX

IFCA MSC
Tourismart

Tourismart

SimpleApps
iRewards

iRewards

Global Hospitality Solutions

Categories

Categories

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Hospitality Property Management Features

Built-in Accounting Not Supported
Catering Not Supported
CRM Not Supported
Employee Management Supported
Extended Stay Not Supported
Front Office Management Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Housekeeping Management Not Supported
Loyalty Program Supported
Maintenance Management Supported
Marketing Automation Not Supported
Marketing Management Not Supported
Multi-Property Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Supported
Vacation Rental Not Supported

Integrations

Square Appointments Supported
Square POS Supported
Square Payments Supported
Square Payroll Supported
Square for Retail Supported

Integrations

Square Appointments Not Supported
Square POS Not Supported
Square Payments Not Supported
Square Payroll Not Supported
Square for Retail Not Supported
Claim GoGoGuest and update features and information
Claim GoGoGuest and update features and information
Claim Routier and update features and information
Claim Routier and update features and information