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About

Your perfect recipe: guest data, our software + sales opportunities. Get a holistic, targeted marketing plan that creates brilliant guest experiences and skyrockets your business. Your guests matter to you. We help you create customer journeys tailored to specific people from the moment they discover you, to point of sale to personalized methods of engagement. Our unified platform allows you to grow guest retention by doing what you do best. Your guests are all unique. Our platform allows you to create guest groups based on factors like purchase behaviors, location and real-time insights. Be finished with mass offers that don’t work. Personalize loyalty programs and optimize menus so your guests feel seen. Maybe you have the ingredients, but you’re overwhelmed with the data. Get a 360-degee view of what guests love and how they engage with your brand so you can adjust menus, create targeted loyalty programs and increase revenue across ordering channels.

About

GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. With real-time, multi-language and multi-platform, you can serve your guests in all areas of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your revenues with a single product. GuestService ensures that the best service is always given to your guests.They send their requests, orders, and follow their status without a language barrier and contactless by the mobile. Your guest knows your hotels, your services and nearby places and takes advantage of the digital concierge service. No additional setup cost. Choose your package and instantly start using it instantly. If you require support during the setup phase, our online chat team is always with you.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Restaurants looking for a marketing and data platform

Audience

Hotels interested in a powerful guest engagement app and platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

€99 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

GoGoGuest
Founded: 2016
United States
gogoguest.com

Company Information

GuestService
United Kingdom
guestservice.net

Alternatives

Alternatives

INTELITY

INTELITY

Intelity
iRewards

iRewards

Global Hospitality Solutions

Categories

Categories

Concierge Supported
Guest Messaging Supported
Menu Supported
Room Service Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Not Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Integrations

Square Appointments Supported
Square POS Supported
Square Payments Supported
Square Payroll Supported
Square for Retail Supported

Integrations

Square Appointments Not Supported
Square POS Not Supported
Square Payments Not Supported
Square Payroll Not Supported
Square for Retail Not Supported
Claim GoGoGuest and update features and information
Claim GoGoGuest and update features and information
Claim GuestService and update features and information
Claim GuestService and update features and information