RSTickets!Pro

RSTickets!Pro

RSJoomla!
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About

Trust your site to the world’s #1 web host. In addition to our Linux Plans, we also offer Windows Web Hosting. 1-click install of 125+ free applications. (WordPress, Joomla, Drupal, etc.) 1-click purchase of additional resources (CPU, RAM, I/O, etc.) 1 GB database storage (MySQL Linux). 24/7 security monitoring and DDoS protection. 1-click setup for GoDaddy registered domains. Flexible, easy-to-use control panel. Get access to more than 150 free applications to create CMS sites (WordPress, Joomla), forums and blogs through Installatron. Get peace of mind knowing that network security and DDoS protection are monitored at all times. Help protect against disasters and mishaps by recovering your entire hosting account, sites, files, databases, mailboxes, and mail forwarders from the day before with Automated Daily Backups – plus paid options to recover up to 30 days.

About

We are more than happy to announce you that RSTickets!Pro, our HelpDesk ticketing system component, has been updated in order to support the new Joomla! 4 version. Although there is no stable version released yet, we are continuing the new Joomla! 4 compatibility streak and updated our RSTickets!Pro component in order to support this new version of Joomla!. Various miscellaneous adjustments we're done to RSTickets!Pro component, like tidying up the source code and updating certain areas for a more consistent display to benefit both Joomla! 3 and Joomla! 4. All RSDirectory! configuration options are gathered in the Configuration tab, where they have been grouped based on their relevance. Provides a safe and private environment for customers. Able to create and reply to tickets directly through emails. Multiple email notifications to both customers and staff.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone who needs to buy domain names or get low-cost web hosting

Audience

Companies searching for a solution to manage and improve their operations and services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$5.99 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.2 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.4 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GoDaddy
Founded: 1997
United States
www.godaddy.com/hosting/web-hosting

Company Information

RSJoomla!
United States
www.rsjoomla.com/joomla-extensions/joomla-help-desk.html

Alternatives

Alternatives

J2Store

J2Store

Cartrabbit
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JLex Comment

JLexArt
ConfigBox

ConfigBox

Rovexo

Categories

Categories

Domain Name Registrars Features

DNS Service
Domain Parking
Domain Privacy
Email Hosting
Extended Expiration Protection
SSL Certificates
Web Hosting
Website Builder

Web Hosting Features

Cloud Hosting
DDOS Protection
Dedicated Hosting
Email Hosting
Managed Hosting
Multiple Datacenter Locations
Private SSL
Server Backups
Shared Website Hosting
SSD Storage
Unlimited Bandwidth Option
VPS
Website Builder

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

AIO Store Locator
Afternic
AgeVerify
Akitra Andromeda
CertPing
GetSite
GoDaddy POS
Google Digital Risk Protection
Joomla!
JupiterOne
Markmonitor
OPAL
Resmo
Rides Rental Software
Stackreaction
StatusGator
WordPress
aReservation
cPanel

Integrations

AIO Store Locator
Afternic
AgeVerify
Akitra Andromeda
CertPing
GetSite
GoDaddy POS
Google Digital Risk Protection
Joomla!
JupiterOne
Markmonitor
OPAL
Resmo
Rides Rental Software
Stackreaction
StatusGator
WordPress
aReservation
cPanel
Claim GoDaddy and update features and information
Claim GoDaddy and update features and information
Claim RSTickets!Pro and update features and information
Claim RSTickets!Pro and update features and information