Related Products
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About
Glynk is a customer community platform specifically designed for B2B SaaS businesses looking to unify KB articles, Community answers, and Support tickets to bring down the support cost of the organization. We’ve built an online community from ground-up and scaled it to 2 million members. The journey has taught us many things. We worked on some of the most complex UX problems, engagement issues, user sentiments and retention to make it a thriving community. The result - a world-class community platform that works! Unlike most other platforms, we are not a laundry list of standard features built to sell; rather a host of proven experiences that will truly engage your members and help you build a thriving community that you always aspired for. We will handhold you through the initial stages to make sure your launch and onboarding are successful and your members are comfortable.
If Community is at the core of your strategy, we are confident Glynk will work you.
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About
inSided is the leading Community Platform for scaling Customer Success and Support. Reduce your churn rate, deflect calls and tickets and build better products with our Community, Knowledge Base, and In-Product Support products.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Growing B2B SaaS businesses with $1M to $25M in ARR looking to 1) Reduce support cost 2) Improve SEO rankings 3) Increase customer retention
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Audience
B2B software companies, Telecommunications, Consumer online services
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$499
Free Version
Free Trial
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Pricing
$900 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGlynk
Founded: 2015
United States
glynk.com
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Company InformationinSided
Founded: 2010
Netherlands
www.insided.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Community Features
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
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Community Features
Content Management
Content Moderation
Discussions / Forums
Event Management
Group Management
Ideation / Crowdsourcing
Member Directory
Membership Management
Social Media Management
Website Management
White Label
Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
Zendesk
CanopyDeploy
Common Room
Easyflow
Findjoo
Freshdesk
Gainsight
HelpHub
HubSpot CRM
HubSpot Customer Platform
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Integrations
Zendesk
CanopyDeploy
Common Room
Easyflow
Findjoo
Freshdesk
Gainsight
HelpHub
HubSpot CRM
HubSpot Customer Platform
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