GivingTools vs. eGive Comparison


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About Are you a nonprofit looking for an affordable online fundraising platform that includes features like donor-paid fees, free text giving, recurring gifts, and more? GivingTools is your answer! Highly secure and easy to use, GivingTools enables you to raise funds online through all sorts of appeals...from one-time and recurring gifts to capital campaign pledges, events, merchandise, and sign-ups. You can direct people to your giving page or you can embed your giving page or giving forms right on your website. GivingTools offers a beautiful interface, low rates (as low as 1.9%...no kidding!), and options like PayPal integration and flat-rate ACH giving. Through ACH giving, no percentage is taken from the gift! GivingTools includes text giving with every account...no added cost. No minimum use fees or other funny business, either. A free demo account gets you started quickly. Trusted by hundreds of nonprofits. We make online giving easy.	About Peace of mind is essential to giving. We use the latest technology and safeguards to protect your private personal information. Maximize the impact of your giving. Our pricing strategy makes processing charges far less than our competitors. Over the last decade, eGive has processed over $125 million in transactions for our 50,000 users. We exist to make giving simple and cost-effective for the local church so they can spread the Good News of Jesus Christ to the world around us. Options abound with eGive! Create scheduled or one-time gifts, give to unlimited directed giving funds, allow your congregation to pay for special events, and much more. Text Giving is the perfect option for inspiring spontaneous giving for a campaign or project and reaching your givers on the move. Our giving kiosk software and card reader bring a simple and attractive presence to any sanctuary or event venue. The intuitive interface makes giving simple and efficient.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Nonprofits, Charities, Churches, Synagogues, Mosques, Museums, NGOs, International Relief Organizations	Audience Organizations seeking a solution to create scheduled or one-time gifts
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $0/month Credit card rates as low as 1.9% + 25¢ ACH (gift via bank account) as low as 25¢ (flat fee regardless of amount given) Monthly fee as low as $0 Free Version Not Supported Free Trial Not Supported	Pricing $29 per month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.8 / 5 ease 4.8 / 5 features 4.7 / 5 design 4.8 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Fantastic platform at an exceptional rate. Very glad they do not offer the deceptive and immoral "tips" practice that so many other donation platforms utilize. Oh, and the customer service is outstanding! Simple to use, feature rich. Support has been easy to communicate with. This integrates well with other solutions. I think GivingTools is outstanding for both administrators and users. I love that: • It provides for a 30-day demo that will not generate any real payments, but allows a potential customer the opportunity to both set up a customized look and feel, as well as experience the Donor’s side of transactions; • Appeals are easy to set up, edit, or rearrange on the giving page; • It provides the option for donor-covered fees, or they can be required to be covered; • It provides the option to discourage credit card use - or not, such as when Stripe waived fees for non-profits at the beginning of the pandemic; • It provides for customization of screen instructions, appeals, and thank-you emails; • It provides immediate, comprehensive thank-you emails with the details of the payment, and the administrator(s) and others can be CC’d on the emails; • It allows the giving page to be embedded in an existing church webpage; • It allows customer definition of an easy-to-remember giving page URL, such as “giveto[organization]@gvtls.com” • It supports mobile device use, although not a mobile application, but we haven’t missed that. It really is comprehensive and very easy to live with, once all processor setup is completed. Low rates provide great value for nonprofits using this tool. Lots of features including SMS donations. Solid security. Your system works so well--from the ease of it to the reports on it. It's an intuitive system and does not cause me to pull hair out of my head, always a good thing. Thank you! Cons After going through the setup process and seeing it begin to function, there has yet to be a con to report. The version 2 of GivingTools removed my "Cons". They are great. These are not show-stoppers from our view, but one should be aware of them: • The low-fee option to “Bring Your Own Processors’ requires the Customer to deal directly with the credit card and bank ACH processors, which can be challenging during the set-up process; • GivingTools only uses email for support. That puts the burden on the Customer to clearly articulate their problem or concerns (screenshots are helpful). It also opens the communication process up to misinterpretation of message “tone” (Am I being dissed? Are they being condescending?) It takes a little while to get used to the menus and layout, but the customer service/support is excellent. I once entered a donor's information on my computer through our website's donate button and that donor's information shows up constantly.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported
Company Information GivingTools Founded: 1999 United States www.givingtools.com	Company Information eGive Founded: 2004 United States egiveusa.com
Alternatives iDonate	Alternatives easyTithe
MemSys Herlick Data Systems	e360 Giving
MinistryLINQ	Continue to Give
Overflow	eGiving.com
Continue to Give View All	SecureGive View All
Categories Church Management Supported Donation Management Supported Fundraising Supported Nonprofit Supported	Categories Donation Management Supported
Donation Management Features Campaign Management Supported Donation Tracking Supported Donor Database Supported Event Management Supported Gift Management Supported Grant Management Not Supported In-Kind Donations Not Supported Matching Donations Not Supported Mobile Donations Supported Online Donations Supported Pledge Management Supported Receipts / Statements Supported Recurring Donations Supported Volunteer Management Supported Show More Features Church Management Features Accounting Integration Not Supported Attendance Tracking Not Supported Child Check-In Not Supported Email / SMS Not Supported Event Management Not Supported Member Directory Not Supported Member Portal Not Supported Multi-Site Management Not Supported Online Giving Supported Pledge Management Supported Small Group Management Not Supported Volunteer Management Not Supported Fundraising Features Alumni Management Not Supported Auction Management Not Supported Campaign Management Supported Contribution Tracking Supported CRM Supported Donor Management Supported Event Management Supported Gift Matching Management Not Supported Grant Management Not Supported Membership Management Not Supported Mobile Giving Supported Payment Processing Supported Pledge Management Supported Prospect Management Not Supported Raffles / Lotteries Not Supported Recurring Giving Supported Volunteer Management Supported Nonprofit Features Accounting Supported Committee Management Not Supported Donor Management Supported Dues Management Not Supported Event Management Supported Fundraising Management Supported Member Database Not Supported Membership Management Not Supported Social Media Management Not Supported Volunteer Management Supported	Donation Management Features Campaign Management Not Supported Donation Tracking Supported Donor Database Supported Event Management Not Supported Gift Management Supported Grant Management Not Supported In-Kind Donations Not Supported Matching Donations Not Supported Mobile Donations Supported Online Donations Supported Pledge Management Supported Receipts / Statements Supported Recurring Donations Supported Volunteer Management Not Supported
Integrations CardConnect Supported Microsoft Excel Supported PayPal Supported Salesforce Supported Stripe Supported Worldline Supported Zapier Supported View All 7 Integrations	Integrations CardConnect Not Supported Microsoft Excel Not Supported PayPal Not Supported Salesforce Not Supported Stripe Not Supported Worldline Not Supported Zapier Not Supported
Claim GivingTools and update features and information Claim GivingTools and update features and information	Claim eGive and update features and information Claim eGive and update features and information