GiveSmart

GiveSmart

Momentive Software
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About

GiveSmart is a versatile fundraising and donor management platform designed to help nonprofits and organizations maximize their campaign impact. The system offers tools for managing mobile bidding, silent auctions, event ticketing, and peer-to-peer fundraising, making events interactive and engaging. It supports seamless online giving with integrated payment processing and text-to-donate features, enhancing donor experience and retention. GiveSmartโ€™s intuitive donor management automates tracking, thank-yous, and recurring giving to boost long-term support. Trusted by over 8,000 nonprofits and schools, the platform powers fundraising campaigns ranging from local operations to large global organizations. With robust reporting and integration capabilities, GiveSmart helps organizations raise more while simplifying event and donor management.

About

Are you a nonprofit looking for an affordable online fundraising platform that includes features like donor-paid fees, free text giving, recurring gifts, and more? GivingTools is your answer! Highly secure and easy to use, GivingTools enables you to raise funds online through all sorts of appeals...from one-time and recurring gifts to capital campaign pledges, events, merchandise, and sign-ups. You can direct people to your giving page or you can embed your giving page or giving forms right on your website. GivingTools offers a beautiful interface, low rates (as low as 1.9%...no kidding!), and options like PayPal integration and flat-rate ACH giving. Through ACH giving, no percentage is taken from the gift! GivingTools includes text giving with every account...no added cost. No minimum use fees or other funny business, either. A free demo account gets you started quickly. Trusted by hundreds of nonprofits. We make online giving easy.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

For Non-profits, education and healthcare

Audience

Nonprofits, Charities, Churches, Synagogues, Mosques, Museums, NGOs, International Relief Organizations

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

One flat fee, year round subscription. Unlimited campaigns.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0/month
Credit card rates as low as 1.9% + 25ยข
ACH (gift via bank account) as low as 25ยข (flat fee regardless of amount given)
Monthly fee as low as $0
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.6 / 5
design 4.7 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • Simple to use, feature rich. Support has been easy to communicate with. This integrates well with other solutions.
  • I think GivingTools is outstanding for both administrators and users. I love that: โ€ข It provides for a 30-day demo that will not generate any real payments, but allows a potential customer the opportunity to both set up a customized look and feel, as well as experience the Donorโ€™s side of transactions; โ€ข Appeals are easy to set up, edit, or rearrange on the giving page; โ€ข It provides the option for donor-covered fees, or they can be required to be covered; โ€ข It provides the option to discourage credit card use - or not, such as when Stripe waived fees for non-profits at the beginning of the pandemic; โ€ข It provides for customization of screen instructions, appeals, and thank-you emails; โ€ข It provides immediate, comprehensive thank-you emails with the details of the payment, and the administrator(s) and others can be CCโ€™d on the emails; โ€ข It allows the giving page to be embedded in an existing church webpage; โ€ข It allows customer definition of an easy-to-remember giving page URL, such as โ€œgiveto[organization]@gvtls.comโ€ โ€ข It supports mobile device use, although not a mobile application, but we havenโ€™t missed that. It really is comprehensive and very easy to live with, once all processor setup is completed.
  • Low rates provide great value for nonprofits using this tool. Lots of features including SMS donations. Solid security.
  • Your system works so well--from the ease of it to the reports on it. It's an intuitive system and does not cause me to pull hair out of my head, always a good thing. Thank you!
  • - Customer Service (quick, friendly, and not hidden like other companies). - Ease of Use. - Options! It's like these folks know what donors are looking for.

Cons

  • The version 2 of GivingTools removed my "Cons". They are great.
  • These are not show-stoppers from our view, but one should be aware of them: โ€ข The low-fee option to โ€œBring Your Own Processorsโ€™ requires the Customer to deal directly with the credit card and bank ACH processors, which can be challenging during the set-up process; โ€ข GivingTools only uses email for support. That puts the burden on the Customer to clearly articulate their problem or concerns (screenshots are helpful). It also opens the communication process up to misinterpretation of message โ€œtoneโ€ (Am I being dissed? Are they being condescending?)
  • It takes a little while to get used to the menus and layout, but the customer service/support is excellent.
  • I once entered a donor's information on my computer through our website's donate button and that donor's information shows up constantly.
  • Can't think of anything.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Company Information

Momentive Software
United States
www.givesmart.com

Company Information

GivingTools
Founded: 1999
United States
www.givingtools.com

Alternatives

BidJS

BidJS

bidlogix

Alternatives

MemSys

MemSys

Herlick Data Systems
OneCause

OneCause

Bonterra

Categories

Auction Supported
Fundraising Supported
Nonprofit Supported

Categories

Church Management Supported
Fundraising Supported
Nonprofit Supported

Fundraising Features

Alumni Management Not Supported
Auction Management Supported
Campaign Management Supported
Contribution Tracking Not Supported
CRM Not Supported
Donor Management Not Supported
Event Management Supported
Gift Matching Management Supported
Grant Management Not Supported
Membership Management Supported
Mobile Giving Supported
Payment Processing Supported
Pledge Management Not Supported
Prospect Management Not Supported
Raffles / Lotteries Not Supported
Recurring Giving Supported
Volunteer Management Not Supported

Nonprofit Features

Accounting Not Supported
Committee Management Not Supported
Donor Management Supported
Dues Management Supported
Event Management Supported
Fundraising Management Supported
Member Database Supported
Membership Management Supported
Social Media Management Not Supported
Volunteer Management Not Supported

Auction Features

Absentee Bidding Supported
Alerts/Notifications Supported
Bid Management Supported
Billing & Invoicing Supported
Buy Now Option Supported
Dutch Auction Not Supported
Inventory Management Supported
Live Auction Supported
Membership Management Supported
Nonprofit / Fundraising Supported
Online Auction Supported
Online Bidding Supported
Online Ticket Sales Not Supported
Proxy Bidding Supported
Reverse Bidding Supported
Silent Auction Supported
Watch List Supported
Website Management Supported
White Label Not Supported

Fundraising Features

Alumni Management Not Supported
Auction Management Not Supported
Campaign Management Supported
Contribution Tracking Supported
CRM Supported
Donor Management Supported
Event Management Supported
Gift Matching Management Not Supported
Grant Management Not Supported
Membership Management Not Supported
Mobile Giving Supported
Payment Processing Supported
Pledge Management Supported
Prospect Management Not Supported
Raffles / Lotteries Not Supported
Recurring Giving Supported
Volunteer Management Supported

Nonprofit Features

Accounting Supported
Committee Management Not Supported
Donor Management Supported
Dues Management Not Supported
Event Management Supported
Fundraising Management Supported
Member Database Not Supported
Membership Management Not Supported
Social Media Management Not Supported
Volunteer Management Supported

Church Management Features

Accounting Integration Not Supported
Attendance Tracking Not Supported
Child Check-In Not Supported
Email / SMS Not Supported
Event Management Not Supported
Member Directory Not Supported
Member Portal Not Supported
Multi-Site Management Not Supported
Online Giving Supported
Pledge Management Supported
Small Group Management Not Supported
Volunteer Management Not Supported

Donation Management Features

Campaign Management Supported
Donation Tracking Supported
Donor Database Supported
Event Management Supported
Gift Management Supported
Grant Management Not Supported
In-Kind Donations Not Supported
Matching Donations Not Supported
Mobile Donations Supported
Online Donations Supported
Pledge Management Supported
Receipts / Statements Supported
Recurring Donations Supported
Volunteer Management Supported

Integrations

CardConnect Not Supported
Microsoft Excel Not Supported
Momentive Software Supported
PayPal Not Supported
Salesforce Not Supported
Stripe Not Supported
Worldline Not Supported
Zapier Not Supported

Integrations

CardConnect Supported
Microsoft Excel Supported
Momentive Software Not Supported
PayPal Supported
Salesforce Supported
Stripe Supported
Worldline Supported
Zapier Supported
Claim GiveSmart and update features and information
Claim GiveSmart and update features and information
Claim GivingTools and update features and information
Claim GivingTools and update features and information