REDA AI

REDA AI

REDA One
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About

GirikSMS is a 100% Salesforce-native messaging and automation platform that enables businesses to communicate across SMS, WhatsApp, and web chat directly from Salesforce, supporting one‑to‑one, bulk, and multimedia messaging with seamless CRM integration. It includes rich automation features, like scheduled and drip campaigns, message templates, workflow-triggered responses, and automated follow-ups, all configurable via Process Builder, Apex, or flows. Powered by generative AI and Copilot functionality, GiriKSMS enhances agent efficiency with real-time response suggestions, sentiment analysis, and ChatGPT‑driven conversation support. The platform consolidates all messaging channels into a unified inbox, includes AI chatbots for 24/7 support and custom workflows, and offers tools like text‑to‑voice, message cloning, survey delivery, and dynamic sender number mapping. It also ensures compliance through opt‑in/out management and handles campaign scheduling and analytics tracking.

About

REDA AI is a configurable AI agent platform for Salesforce organizations. It lets teams ground agents in business knowledge and Salesforce data, set permitted tools and actions, and deploy assistants as Salesforce copilots, record recommendations, automations, APIs, and experiences for customers and partners. Agents can also be accessed through Claude and website or portal channels. Teams configure channel access and workflow behavior, and can require human judgment or approval before actions proceed. Provider keys are stored in the organization's Salesforce credential store, and customer data is not used to train models. Organizations can use their own supported AI provider or REDA-funded credits. Plans are priced per Salesforce org rather than per user; a three-month trial is available.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Salesforce-based sales, marketing, and support teams wanting a solution offering AI-powered omnichannel messaging

Audience

Businesses that run their operations on Salesforce.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99 per month
Free Version Not Supported
Free Trial Supported

Pricing

$500/org/month
Starter with your own AI account is $500 per Salesforce org per month, billed annually on a 12-month commitment; provider usage is billed separately. AI-included plans start at $1,250 per org per month, billed annually. A free tier is available for three months. Taxes may apply.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

GirikSMS
Founded: 2021
United States
www.giriksms.com

Company Information

REDA One
Founded: 2014
United States
redaone.ai

Alternatives

Alternatives

SMS Ninja

SMS Ninja

Ksolves India Limited
MessageBot

MessageBot

MessageBot Solutions Pvt Ltd
Glean

Glean

Glean Technologies

Categories

Bulk SMS Supported
SMS Marketing Supported
WhatsApp Marketing Supported

Categories

AI Agent Builders Supported

Integrations

Salesforce Supported
WhatsApp Supported
Anthropic Not Supported
Cellcast Supported
ChatGPT Supported
Claude Not Supported
DeepSeek Not Supported
Facebook Messenger Supported
Gemini Not Supported
Meta AI Supported
Model Context Protocol (MCP) Not Supported
OpenAI Not Supported
Telnyx Supported
Twilio Supported

Integrations

Salesforce Supported
WhatsApp Supported
Anthropic Supported
Cellcast Not Supported
ChatGPT Not Supported
Claude Supported
DeepSeek Supported
Facebook Messenger Not Supported
Gemini Supported
Meta AI Not Supported
Model Context Protocol (MCP) Supported
OpenAI Supported
Telnyx Not Supported
Twilio Not Supported
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Claim GirikSMS and update features and information
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