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About

GetSwift is a delivery management software for real-time scheduling, routing, dispatching, managing & tracking your workforce and deliveries all in one smart & simple interface. Get started in just minutes with our easy onboarding wizard. Answer a few easy questions about how you want to deliver, and we give you your custom plan to get started with GetSwift’s Delivery Software for Small Businesses. Save hours every day when your delivery jobs get ordered, routed, and tracked automatically, and all of your communication takes place over one app. Say goodbye to manual work and hello to autopilot. Get super accurate and speedy when you have real-time driver tracking. Drivers can see all their upcoming tasks and customers get alerts before you arrive at their door. Prevent bad reviews by getting immediate feedback from customers over SMS so you can make things right, fast.

About

Boost your online sales by offering to your clients scheduled deliveries as the new market standard. All our product ecosystem has been designed in-house in order to ensure the best delivery experience at competitive rates. The best-rated delivery experience in Europe across all different channels. We operate our own distribution centers and last-mile delivery stations. All our line-hauls are dedicated and all our drivers are professional drivers. More than 60 cities in 4 countries and growing!

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Small businesses in need of an advanced Delivery software

Audience

Individuals or businesses interested in an on-demand courier and parcel last-mile delivery service

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$0.29
Pricing will never be more than $0.29 per delivery managed on the platform. This pricing gets cheaper per delivery the more deliveries you do on average each month!
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 3.0 / 5
support 4.0 / 5

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • Customers are happier than ever! We are able to process orders and route them to customers faster than we were before.

Cons

  • Drivers say the app sometimes glitches. Other than that, not much.

Pros & Cons from Real Users

Pros

  • Literally nothing. I see zero value in merchants using this service, the merchant does literally everything between Asia (China) and Europe (Spain) within 3-4 CALENDAR days, while Paack is, well, sitting down sipping their tea, it seems.
  • Nothing - I would give them negative stars if I could. They lied about the status of my deliveries and I have seen many online reviews say9ing the same thing. They. Just. Lie.
  • I do not have a single pro to give them, they never delivered my order, lied about it and just sent the item back to Amazon....

Cons

  • Avoiding responsibility. Poor response rate or zero response rate. Chat agents can't provide detailed information. Chat agents don't have insights to carrier's details. Packages are always late. Difficult to get a hold of a Customer Care agent. Telephone line 'always busy'. Status page not updated efficiently, accurately, and often.
  • I ordered something from Amazon Spain for expedited delivery. Paack is the delivery company that Amazon contracted with to deliver this/my package. Paack sent me emails on two different days saying they attempted to deliver my package but this is absolutely incorrect, false, and a lie. My husband and I purposely each stayed home all day every day to await the delivery because we live in an apartment building that guests can only enter by ringing our apartment so we can open the main lobby door. And when people call us from the outside keypad, we know because the light on our intercom-phone lights up, and if we do not pick up the intercom-phone to open the door or don't pick up the intercom-phone because we are not home, the light stays on. The light never came on. And regardless, we were ALWAYS home because we did not want to miss the delivery.
  • Never delivered package. No communication. No reachable support. Delivery range was 9AM to 10PM.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

GetSwift
Founded: 2013
United States
www.getswift.co

Company Information

Paack
Founded: 2015
Spain
paack.co

Alternatives

Detrack

Detrack

Detrack Systems

Alternatives

OnTime 360

OnTime 360

Vesigo Studios

Categories

Courier Supported
Food Delivery Supported
Last Mile Delivery Supported
Logistics Supported
Route Planning Supported

Categories

Courier Supported
Last Mile Delivery Supported

Courier Features

Barcode Support Supported
Billing & Invoicing Supported
Compensation Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Job Assignment Management Supported
Label Printing Not Supported
Order Entry Supported
Routing Supported
Scheduling Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Not Supported
Online Ordering Not Supported
Order Management Supported
Routing Supported
Sales Trend Analysis Supported
Supports Loyalty Program Not Supported

Logistics Features

3PL Supported
Barcoding / RFID Supported
Container Tracking Not Supported
CRM Not Supported
Cross Docking Not Supported
Fleet Management Supported
Inventory Management Not Supported
Order Management Supported
Purchasing Not Supported
Scheduling Supported
Shipping Management Supported
Transportation Management Supported

Route Planning Features

Capacity Planning Supported
Drag & Drop Scheduling Supported
Driver Management Supported
Emergency Dispatch Supported
GPS Tracking Supported
Performance Metrics Supported
Route Costing Not Supported
Territory Management Supported

Transportation Management Features

Billing & Invoicing Not Supported
Carrier Management Supported
Customer Management Supported
Dispatch Management Supported
Driver Management Supported
Fleet / Equipment Management Supported
Load Management Not Supported
Order Management Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Shipment Management Not Supported

Integrations

Acumen Supported
Axis LMS Supported
Jane Supported
LastPOS Not Supported
Olo Supported
Parseur Supported
Parsio.io Supported
Wufoo Supported
Zapier Supported
parcelLab Not Supported

Integrations

Acumen Not Supported
Axis LMS Not Supported
Jane Not Supported
LastPOS Supported
Olo Not Supported
Parseur Not Supported
Parsio.io Not Supported
Wufoo Not Supported
Zapier Not Supported
parcelLab Supported
Claim GetSwift and update features and information
Claim GetSwift and update features and information
Claim Paack and update features and information
Claim Paack and update features and information