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About

Engage your guests the way a movie engages its audience. Chatbot and Messenger web widget for hotel's website. Get to know your website visitors. Let them chat with you when visiting your hotel’s website and continue communication after they leave the page. Turn every lead into a guest. Save time of your staff and drive Direct Bookings. Know your guests the moment they book a room, from any booking channel. Check their preferences and interests and start building a relationship before their arrival. Send special wine tour offer to a wine lover, or surprise an art lover with complimentary tickets to a nearby gallery. Communicate with your guests in real time. Use social messaging (like Facebook Messenger and Whatsapp) and SMS texts to solve their problems, answer their questions and offer highly personalized and curated experiences. 13% of chat inquiries end up with a Direct Booking.

About

Hoteza web makes the guests' stay safer by minimizing face-to-face contact with the hotel staff. Everything guests might like, need or ask can be addressed through the chat. PMS guest profile syncing, personal app links and guest bill posting, easy integration with service optimization systems, room control and much more. Schedule a room cleaning or order additional pillows easily. Book a table in a hotel restaurant or explore the availability of the SPA center. Easily display check-out information including the bill to your guests, and allow them to avoid long lines at the reception by offering them the fast check-out option. Easy communication with the hotel staff through built-in messenger — all the questions answered in the shortest time. QR codes can be placed on printed and electronic media anywhere in the hotel. For example, display them at the front desk, in the elevator, or on key card holders.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels interested in a software solution to get more direct bookings and capture guest and prospect details and grow data base

Audience

Hoteliers looking for a platform that helps with guest profile, bill overview and express check-out

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Genuyn
Founded: 2017
United Kingdom
genuyn.com

Company Information

Hoteza
hoteza.app

Alternatives

Alternatives

INTELITY

INTELITY

Intelity
SABA Chatbot

SABA Chatbot

SABA Hospitality

Categories

Guest Messaging Supported

Categories

Integrations

Google Business Messages Supported

Integrations

Google Business Messages Not Supported
Claim Genuyn and update features and information
Claim Genuyn and update features and information
Claim Hoteza and update features and information
Claim Hoteza and update features and information