InsightPro.ai

InsightPro.ai

MDI NetworX
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About

Genome is an integrated digital quality assurance and improvement platform for healthcare organizations that helps clinical leaders, managers, and staff streamline audit processes, improve care quality, and support compliance across acute care, community services, and primary care settings. It uses mobile and web applications to simplify real-time data collection during audits, automatically process submitted information, and eliminate manual transcription errors while saving time for frontline teams. Powerful analytics dashboards and visualizations give organizations a clear view of performance at ward, site, and system levels so they can identify trends, make data-driven decisions, and monitor quality continuously. Genome supports advanced audit questionnaires, enabling multiple auditors to contribute in parallel, capture contextual evidence such as photos and comments, and enforce structured audit logic that enhances accuracy and insight.

About

InsightPro is a web-based workforce analytics and operations platform for health insurance payers, third-party administrators, benefit administrators, and health plans. It supports claims operations, quality assurance, and member contact-center teams. Claims features include inventory tracking, task assignment and distribution, production planning, forecasting, KPI dashboards, activity monitoring, and query resolution. Quality teams can use configurable audits, sampling, capacity planning, error feedback, rebuttal workflows, and performance reporting. Contact-center features include member and call-history views, configurable workflows, real-time highlights, and performance analytics. Workforce dashboards help managers monitor productivity, workload, quality, and operational trends, while administrative tools support user and workflow management. The platform is delivered as a configurable SaaS service for payer operations; plan scope and pricing are tailored to customer requirements.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Quality assurance teams, clinical leaders and administrators looking for a tool to centralize data collection, analysis and action tracking across care settings

Audience

Health insurance payers, third-party administrators, benefit administrators, and health plans; used by claims, quality assurance, member services/contact-center, and operations teams.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Flexible payment options include monthly plans and pay-per-transaction billing. SaaS pricing is tailored to selected features and customer requirements; no long-term commitment is required.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Genome
United Kingdom
xgenome.co.uk

Company Information

MDI NetworX
Founded: 2014
United States
insightpro.ai/

Alternatives

Alternatives

HealthRules Payer

HealthRules Payer

HealthEdge Software

Categories

Categories

Integrations

Corefy Supported

Integrations

Corefy Not Supported
Claim Genome and update features and information
Claim Genome and update features and information
Claim InsightPro.ai and update features and information
Claim InsightPro.ai and update features and information