Galaxy Ticketing

Galaxy Ticketing

Gateway Ticketing Systems
PlayOps

PlayOps

Synopse Technologies
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About

A ticketing system is central to everything that you do. It symbolizes the beginning of your guest experience. And, consequently, it is a significant source of your revenue. Having a ticketing solution that provides multiple ways for your customers to buy their tickets can dramatically increase your sales. A ticketing system is central to everything that you do. It symbolizes the beginning of your guest experience. And, consequently, it is a significant source of your revenue. On-site at your front gate or through self-service kiosks. Online with a guest-friendly web store that is optimized for desktop, tablet or mobile. Through a group sales web store or by phoning a call center for advance bookings. Through resellers like an area hotel or the local grocery store, and reseller web stores. Through online travel agencies (OTAs) or third-party distributors through Galaxy Connect.

About

PlayOps is web-based management software for indoor play centers and soft play venues. It gives operators a live floor view with per-child timers, admissions, session extensions, add-on tabs, memberships, prepaid passes, birthday-party bookings, digital waivers, QR check-in, and checkout records. Staff can track wristband assignments, send parent updates through WhatsApp, display time remaining on a TV or tablet, and review sales by revenue stream and payment method. Reports can be exported as CSV. PlayOps is designed for owner-run venues and works in a browser on counter tablets, phones, and PCs.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations that need a ticketing and guest experience solution

Audience

Owner-operated indoor play centers, indoor playgrounds, and soft play venues, typically serving 15–40 children at peak

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$49/month
Starter costs $49 month to month or $490 per year. Growth costs $69 month to month or $690 per year. Custom plans for chains and specialized setups are quoted individually. New centers receive one month of the Growth plan free without a payment card. There is no setup fee, and subscriptions can be canceled at any time.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 2.0 / 5
design 1.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Updates tickets in real time across multiple networks. Allows for a large amount of data storage, though a little pointlessly in the large part (too much choice confuses each function).

Cons

  • Severe lack of user-friendliness, unergonomic and counter-intuitive. Bad design and interface generates bugs and loops - a dizzying array of needless options (over a hundred on any one screen) means operators are often forced into 'tricking' the system, where data often does not correspond between screens. Lengthy processes means a very slow rate of performance/ action -for example booking a school is a 27 -35 step process, and resources are constantly spent hiring extra hands eg creating a backlog of hundreds of bookings, that in turn generates ever more issues and emails. Training needs to be highly specialised and generates user error throughout, as well as high stress levels.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Gateway Ticketing Systems
Founded: 1987
United States
www.gatewayticketing.com

Company Information

Synopse Technologies
Founded: 2026
India
getplayops.com

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Categories

Amusement Park Supported
Ticketing Supported

Categories

Amusement Park Supported

Ticketing Features

Barcode / Ticket Scanning Supported
Box Office Management Not Supported
Concessions Management Supported
Customer Database Supported
Event Management Supported
Fundraising Management Not Supported
General Admission Supported
Kiosk Ticketing Supported
Mobile Ticketing Supported
Online Ticketing Supported
Onsite Ticketing Supported
POS Supported
Print-at-Home Supported
Reserved Seating Supported
Season Tickets Supported
Ticket Brokering Supported
VIP & Discount Tickets Supported

Integrations

WhatsApp Not Supported

Integrations

WhatsApp Supported
Claim Galaxy Ticketing and update features and information
Claim Galaxy Ticketing and update features and information
Claim PlayOps and update features and information
Claim PlayOps and update features and information