GPT-5.4OpenAI
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KoaSalesforce
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Related Products
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About
GPT-5.4 is an advanced artificial intelligence model developed by OpenAI to support complex professional and technical work. The model combines improvements in reasoning, coding, and agent-based workflows into a single system designed for real-world productivity tasks. GPT-5.4 can generate, analyze, and edit documents, spreadsheets, presentations, and other work outputs with greater accuracy and efficiency. It also features improved tool integration, enabling the model to interact with software environments and external tools to complete multi-step workflows. With enhanced context capabilities supporting up to one million tokens, GPT-5.4 can process and reason over very large amounts of information. The model also improves factual accuracy and reduces errors compared to earlier versions. By combining strong reasoning, coding ability, and tool use, GPT-5.4 helps users complete complex tasks faster and with fewer iterations.
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About
Salesforce Koa is Salesforce’s first CRM reasoning model for Agentforce, built on NVIDIA Nemotron and trained on 27 years of Salesforce CRM intelligence to reason through complex, multi-step enterprise work. It is grounded in nearly three decades of CRM deployments and post-trained on a proprietary synthetic dataset modeled on real business processes, workflows, and operational policies. Its training scenarios simulate the reasoning, tool use, and decision-making Agentforce agents perform across the customer lifecycle, from generating leads and qualifying opportunities to resolving service cases, spanning more than 14 industries. Koa is purpose-built for targeted CRM tasks and is evaluated on Salesforce CRM Bench using real-world workflows such as updating opportunities, routing cases, and scheduling follow-ups. Salesforce reports that it is 11% more precise at calling the right action, recalls customer context with 2.1 times greater reliability.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
GPT-5.4 is designed for developers, businesses, researchers, and professionals who need advanced AI tools for coding, automation, data analysis, and complex knowledge work
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Audience
Salesforce and enterprise CRM teams wanting to power AI agents that reason through complex customer, service, sales, and operational workflows
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOpenAI
Founded: 2015
United States
openai.com
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Company InformationSalesforce
Founded: 1999
United States
www.salesforce.com/agentforce/koa/
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Alternatives |
AlternativesNo Alternatives
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Categories |
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Integrations
Amp
Auggie CLI
C++
Claw Code
Devin
GitHub Copilot
Java
Kineto by JetBrains
Lorka
Microsoft Excel
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Integrations
Amp
Auggie CLI
C++
Claw Code
Devin
GitHub Copilot
Java
Kineto by JetBrains
Lorka
Microsoft Excel
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