GP ConnectNHS Transformation Directorate
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SimboConnectSimbo AI
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Related Products
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About
GP Connect is an NHS Digital interoperability service that enables authorized clinicians and care professionals to securely access and share patient information held in GP practice clinical IT systems across health and social care settings so patient care can be safer, faster, and better coordinated without chasing paper or manual phone calls. It exposes APIs that let approved applications retrieve up-to-date clinical records, view documented encounters, medications, immunizations, and problem lists, and manage appointments and referrals without separate logins, bringing GP record data directly into systems used in hospitals, urgent care, community services, pharmacies, and social care. It operates as an intermediary between GP practice systems (the providers) and consumer health/care applications so that patient data is shared only for direct care purposes under role-based access controls and data sharing agreements with audit trails and governance built in.
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About
SimboConnect is an Intelligent Virtual Assistant (IVA) for both small and large healthcare providers. It is a SaaS platform automating both INBOUND as well as OUTBOUND phone calls. The Bot interacts with patients over phone taking care of simple to complex queries including appointments, medical refills, on-call requests, callback requests, custom orders, referrals, office directions, timings etc. It can close some requests by itself and remaining it will assign to the relevant staff, ensuring no tasks or appointments are missed.
SimboConnect summarizes patient conversation as structured opening doors for limitless automation and analytics. SimboConnect comes with 360-degree follow-up dashboard with full patient phone communications history managed at one place.
SimboConnect is a patient delight as there is no wait times or clunky IVRs. Healthcare practices and hospitals love it as they no longer miss any patient calls and appointment requests.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
NHS health and social care systems in England that need secure, real-time access to patients’ GP clinical records and appointment data across different electronic systems at the point of care
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Audience
Healthcare, Hospitals, Health Center, Clinics, Medical facilities
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationNHS Transformation Directorate
Founded: 2022
United Kingdom
digital.nhs.uk/services/gp-connect
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Company InformationSimbo AI
Founded: 2019
United States
www.simbo.ai/
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Categories |
Categories |
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Integrations
CareLineLive
HTML
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