G2 vs. RaveCapture Comparison


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About G2 (formerly G2 Crowd, also known as G2.com) is a platform that provides user-generated reviews and comparisons for software and services across various categories, including CRM, marketing, and project management. It enables users to explore product ratings, compare options, and gain insights based on feedback from verified users. G2 also offers reports, such as the Grid® Reports, to highlight trends and performance in different software markets. Designed to assist businesses and professionals in evaluating technology solutions, G2 serves as a resource for making informed decisions about software and services.	About Automate the capture of company and product reviews to showcase on your website and social profiles to increase sales. Customer reviews, product reviews, visual marketing tools, coupons, and SMS all under one roof. Collect reviews from your customers and display them on your site. Bring your site to life with authentic photos and videos from your customers. Increase repeat purchases by using coupons to incentivize customers. Reach your customers via SMS messaging and increase your review capture rate. Highlight your customers’ voices on your website and social media profiles to build trust with new customers and drive sales. Showcase customers’ reviews throughout their buying journey with on-site displays and social media posts. Share your stars on search engine results pages (e.g., Google) and your user-generated content on your social media profiles. Use content created by your customers to drive new sales from your marketing channels.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience People and businesses that want to evaluate technology products like software and services or businesses that want to generate leads for their software or service	Audience Ecommerce shops with 300+ products whose products create repeatable customer experiences
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Supported Free Trial Not Supported	Pricing Free Public Store Page to Feature Reviews Collect Product & Company Reviews Automated Review Requests In-Email Forms Rich Snippets Product Grouping Shoppable Instagram Carousel On-site Review Widgets In-Email Promotions Exit Surveys Free Version Supported Free Trial Supported
Reviews/Ratings Overall 2.8 / 5 ease 3.4 / 5 features 3.1 / 5 design 2.9 / 5 support 2.4 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros There are none that I can figure out. The free version, where you could get better value than investing a bomb as an SMB and dealing with their pathetic service. I use G2, along with SourceForge, to obtain qualify recommendations for software selections I need to make for my business. G2 is super helpful for this purpose. I have done 3 reviews on total for surveys for G2 that market to give honest feedback and proof with photos of your account and how you’ve used a certain app or company’s product for years. I have done everything honestly and submitted everything wasting about 10-15 per survey NOT INCLUDING ALSO THE AFTER CUSTOMER REVIEW SURVEY FOR ANOTHER FEW MINUTES to only be told later they will not give the gift card. It has detailed reviews of many softwares and helps users in determining which would best fit their needs. Cons I can't login/setup account because their validation process doesn't take into account time delays due to email spam filters Zero value add, zero customer experience. Didn't meet their SLAs and didn't bother to compensate for lost time and money of the customer. The technology with G2 is more flashy than SourceForge, but it leads to more bugs and less reliability than SourceForge. Everything is lies and deceit with this company. No gift card is provide do have tried this a few times over a course of two years once in a while submitting survey reviews and patiently waiting for my gift card. I only review honest company products I used for a year or two and how it’s implemented in my business work or in school during college and none ever gets a gift card after saying it will. This customer service you contact afterwards to help on contact us just ignores you after they ask you to complain I have two proof of these emails from tech customer support that NEVER HELPS! 5 people I know at work also told me G2 is a scam and they’ve never got gift cards after the reviews! They need to be shut down The site is not very user friendly, and the reviews are very selective
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
Company Information G2.com Founded: 2012 United States g2.com	Company Information RaveCapture Founded: 2015 United States ravecapture.com
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Categories Review Management Supported	Categories Product Review Supported Reputation Management Supported Review Management Supported
Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Supported Response Management Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Not Supported Social Sharing Supported White Label Not Supported	Review Management Features Campaign Management Supported Dashboard Supported Negative Feedback Management Supported Response Management Supported Review Monitoring Supported Review Notification Supported Review Request Supported Sentiment Analysis Supported Social Sharing Supported White Label Supported Show More Features Reputation Management Features Campaign Management Supported Gamification Supported Response Management Supported Review Generation Supported Review Monitoring Supported Sentiment Analysis Supported Social Media Metrics Not Supported Social Media Monitoring Not Supported White Label Supported
Integrations 11x Supported AppMarket Supported AppWise Supported BigCommerce Not Supported Floqer Supported G2 Buyer Intent Supported IndustryLens Supported Intentomatic Supported Magento Not Supported PayBitoPro Supported Refold Supported Retamo Supported Shopify Not Supported TrustLoop Supported WiserReview Supported X (Twitter) Not Supported Xoxoday Supported Show More Integrations View All 60 Integrations	Integrations 11x Not Supported AppMarket Not Supported AppWise Not Supported BigCommerce Supported Floqer Not Supported G2 Buyer Intent Not Supported IndustryLens Not Supported Intentomatic Not Supported Magento Supported PayBitoPro Not Supported Refold Not Supported Retamo Not Supported Shopify Supported TrustLoop Not Supported WiserReview Not Supported X (Twitter) Supported Xoxoday Not Supported Show More Integrations View All 14 Integrations
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