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About

A better way to collect customer feedback. Capture, organize, and announce product feedback in one place. A clean and simple solution for capturing and managing customer feedback, on the web. Our web platform is wrapped up in a powerful new widget. Fully customizable, embed on your own site. Built for teams that want to ship better products, faster. Manage your entire board from within the same view. Integrate directly with your platform for a seamless user experience. Create as many widgets as you like on all plans. Every word is translatable into your own language. Update Frill with your own brand colors. Keep customers updated with automated emails. Customer feedback is the lifeblood of your product. Capture ideas from your customers and let the most voted and commented-on ideas surface to the top. Integrate the best ideas from customers into your roadmap. Show your customers how their ideas fit into the big picture.

About

Project Echo is a hosted product-feedback platform for SaaS teams that collect requests and bug reports from customers. It provides a feedback portal that can be public, private, or restricted to users, with voting, comments, duplicate detection, identity masking, and board controls. Teams can organize requests, maintain a drag-and-drop roadmap, and publish changelog entries linked to feedback to notify contributors when work ships. The service supports embedded feedback capture, custom domains, a REST API, inbound and outbound webhooks, and integrations including Linear, Notion, Slack, and Tally. Its MCP server lets compatible AI clients such as Claude and Cursor read and update requests, comments, votes, and internal notes, and generate implementation prompts. A free plan includes core feedback, roadmap, changelog, API, and MCP capabilities; a paid Pro plan adds custom-domain and branding options.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of a solution to collect and manage customer and product feedback

Audience

SaaS teams, indie developers, solo founders, and bootstrapped software businesses that collect customer feedback and use it to plan product work.

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$25 per month
Free Version Supported
Free Trial Supported

Pricing

$29/month
The Free plan costs $0. Pro costs $29 per month or $290 per year. Pro adds a custom domain and removes Project Echo branding.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Frill
United States
frill.co

Company Information

Project Echo
Founded: 2025
United States
www.projectecho.io

Alternatives

Alternatives

hellonext

hellonext

Hellonext.co

Categories

Categories

Customer Feedback Supported

Integrations

Slack Supported
Behalf Supported
Claude Not Supported
Cursor Not Supported
ElectroNeek Supported
Jira Supported
Model Context Protocol (MCP) Not Supported
Notion Not Supported
Trello Supported

Integrations

Slack Supported
Behalf Not Supported
Claude Supported
Cursor Supported
ElectroNeek Not Supported
Jira Not Supported
Model Context Protocol (MCP) Supported
Notion Supported
Trello Not Supported
Claim Frill and update features and information
Claim Frill and update features and information
Claim Project Echo and update features and information
Claim Project Echo and update features and information