FreshDirect vs. Urbantz Comparison


FreshDirect	Urbantz URBANTZ	+	+
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About FreshDirect has offered best in fresh food since 2002—we can proudly say that we pioneered online grocery shopping. Get the best in-season picks, local goods, chef-prepared meals, and your favorite brands delivered to your home or office. From our state-of-the art facility in the Bronx, we provide grocery delivery to the greater New York City, Philadelphia, and Washington, DC metropolitan areas, with seasonal service to eastern Long Island and the Jersey Shore. Grocery shop online with the FreshDirect website or app. Your order is prepared at our state-of-the-art facility. Our refrigerated trucks will deliver during the timeslot that works for you. For us, there's nothing better than tasting something really good at the peak of freshness. Our skilled merchants search the world for the very best, and make sure it gets to you at its prime, so we can share that enjoyment of great fresh food with you. It's a passion shared by everyone we work with.	About Urbantz is a leading last mile delivery management platform designed specifically for enterprises. We empower the largest retail, grocery, e-commerce and logistics companies to manage their final mile operations sustainably at any scale, providing the visibility and control to cut emissions, allocate smartly across carriers, build unique workflows and ensure on-brand delivery experiences. Happy customers include Carrefour, Auchan, Home24, ASDA, PostNord, Markey Spoon, Bosch & FM Logistic. URBANTZ is a SaaS last mile management software with an optimization solution for urban deliveries. It supports the complete logistics process of a company, helping prepare the most efficient rounds in a quick manner and allocating them to the right drivers. It enables real-time traceability throughout the process not only for management and dispatchers but also for the final recipients.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Shoppers in search of an online grocery shopping solution to pick and buy grocery products form a variety of suppliers	Audience Urbantz is trusted by retail, e-commerce, postal services and logistics enterprises to organise, control, and sustainably scale their last mile logistics.
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing Urbantz is an enterprise-grade solution that offers value-based pricing as we offer the creation of customizable features based on the client's needs. Our pricing model is designed to be as simple and transparent as possible. It doesn’t matter how many dispatchers and drivers use the platform and app, or the number of carriers you add. The only thing you pay for is deliveries, which can be dropoffs or pickups. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 4.5 / 5 ease 4.2 / 5 features 4.2 / 5 design 4.8 / 5 support 4.5 / 5 Read all reviews
	Pros & Cons from Real Users Pros I like especially the profile, how it looks to customer and especially to consignees. Modern looking and well working software. There is everything we need for example food home deliveries. Dashboard - it's really easy to follow up drivers and the progress of the deliveries. Driver app is very user friendly and simple to use. Easy to use, customer oriented and friendly support! We use it every day for managing our fleet and it has been more than useful in the whole process of upgrading our service! Perfect Last Mile Partner for our business. Customers are pleased with the perfect communication through SMS and mail. Accurate Track & Trace. Cons Using the software needs some learning first, but then it's easy to use. Optimization - needs more flexibility of editing rounds and changing parameters, drivers etc. Roles are a bit unclear - which role can do what. Users - I should be able to delete users myself as a Platform Manager. Missing a dynamic element of the last mile execution. We have no cons so far. Urbantz does what it promises.
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information FreshDirect Founded: 2002 United States www.freshdirect.com/browse.jsp	Company Information URBANTZ Founded: 2015 Belgium www.urbantz.com
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Categories Grocery Delivery Supported	Categories Delivery Management Supported Fleet Management Supported Grocery Delivery Supported Last Mile Delivery Supported Logistics Supported Real-Time Transportation Visibility Supported Route Planning Supported Supply Chain Management Supported Transportation Dispatch Supported Transportation Management Supported
	Show More Features Delivery Management Features Customer Portal Supported Dispatch Management Supported Driver ETA Supported Driver Management Supported For Courier Services Supported For Freight Supported For Restaurants Not Supported Order Tracking Supported Routing Supported Scheduling Supported Signature Capture Supported Surveys & Feedback Supported Fleet Management Features Dispatch Management Supported Employee Management Supported Fuel Management Not Supported GPS Tracking Supported Incident Reporting Not Supported Inspection Management Not Supported Inventory Management Supported Maintenance Management Supported Mileage Tracking Supported Motor Pool Not Supported Routing Supported Tire Management Not Supported VIN Lookup Not Supported Work Order Management Supported Logistics Features 3PL Supported Barcoding / RFID Supported Container Tracking Not Supported CRM Not Supported Cross Docking Supported Fleet Management Supported Inventory Management Not Supported Order Management Supported Purchasing Supported Scheduling Supported Shipping Management Supported Transportation Management Supported Route Planning Features Capacity Planning Supported Drag & Drop Scheduling Supported Driver Management Supported Emergency Dispatch Supported GPS Tracking Supported Performance Metrics Supported Route Costing Supported Territory Management Supported Supply Chain Management Features Demand Planning Supported Electronic Data Interchange Not Supported Import / Export Management Not Supported Inventory Management Not Supported Order Fulfillment Supported Order Management Supported Sales & Operations Planning Supported Shipping Management Supported Supplier Management Supported Transportation Management Supported Warehouse Management Supported Transportation Dispatch Features Billing & Invoicing Supported Computer Aided Dispatch Supported Customer Database Supported Emergency Dispatch Supported Fuel Management Supported Mileage Tracking Supported Order Management Supported Routing Supported Scheduling Supported Vehicle Tracking Supported Transportation Management Features Billing & Invoicing Supported Carrier Management Supported Customer Management Supported Dispatch Management Supported Driver Management Supported Fleet / Equipment Management Supported Load Management Supported Order Management Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Shipment Management Supported
Integrations Brisoft Not Supported CapInfo Not Supported Destini Supported ERP Gold Not Supported Kardinal Not Supported LOGISTAR Not Supported MaGistor Not Supported Oracle Fusion Cloud ERP Not Supported Reflex WMS Not Supported SAP Business One Not Supported SAP Commerce Cloud Not Supported SAP ERP Not Supported SAP Extended Warehouse Management (EWM) Not Supported SAP Process Orchestration Not Supported SOLOCHAIN WMS Not Supported Salesforce Not Supported Selligent Supported The Muse Supported Show More Integrations View All 3 Integrations	Integrations Brisoft Supported CapInfo Supported Destini Not Supported ERP Gold Supported Kardinal Supported LOGISTAR Supported MaGistor Supported Oracle Fusion Cloud ERP Supported Reflex WMS Supported SAP Business One Supported SAP Commerce Cloud Supported SAP ERP Supported SAP Extended Warehouse Management (EWM) Supported SAP Process Orchestration Supported SOLOCHAIN WMS Supported Salesforce Supported Selligent Not Supported The Muse Not Supported Show More Integrations View All 15 Integrations
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