LIVE Connect

LIVE Connect

Banyan Technology
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About

FreightClaims is a cloud-based freight claims management platform that lets users handle the entire lifecycle of freight claims within a single, intuitive interface built for logistics professionals. It centralizes organization of pictures, shipping documents, communications, deadlines, task assignments, workflows, and payment logging so teams can reduce manual work, prevent errors, and stay on top of claim requirements. It uses AI and OCR (optical character recognition) to automatically extract and enter claim data from emails and uploaded files, eliminating tedious manual entry and improving accuracy, and it supports email collaboration and multi-party claim filing to streamline communication among shippers, carriers, brokers, and insurers. Built-in analytics and customizable dashboards provide real-time visibility into claim statuses, trends, performance metrics, and reports that inform smarter decisions and help optimize logistics.

About

Banyan Technology is redefining over-the-road shipping through LIVE Connect®, the industry’s most connected OTR freight management platform. Designed for Shippers, 3PLs and supply chain partners, LIVE Connect unifies Truckload, LTL, Final Mile and Parcel into a single freight ecosystem. More than a traditional TMS, LIVE Connect pioneered API-driven connectivity in LTL shipping, bringing real-time carrier integration and automated execution into a market once dominated by manual processes. Today, that foundation powers system integrations, predictive pricing, automated freight audit and embedded business intelligence that transform transportation data into operational advantage. With 3x more carrier connections than any other provider, Banyan delivers unmatched connectivity, optimized carrier selection and cost control. Founded in 2001 and headquartered in Cleveland, Ohio, Banyan continues to evolve alongside its clients, shaping the future of intelligent freight execution.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Logistics, shipping, brokerage, and supply chain teams seeking a tool to manage and automate freight claims from submission through settlement

Audience

Shippers (Manufacturers, Distributors, Retailers) and 3PLs utilizing over-the-road shipping (Truckload, LTL, Final Mile, Parcel)

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

Annual: $10K (onboarding/usage)
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FreightClaims.com
Founded: 2021
United States
freightclaims.com/our-software/

Company Information

Banyan Technology
Founded: 2001
United States
www.banyantechnology.com

Alternatives

Alternatives

WDX Freight Connect

WDX Freight Connect

WDX Freight Systems
Amrate

Amrate

Amware
SmartFreight

SmartFreight

WiseTech Global
SmartFreight

SmartFreight

WiseTech Global
Tai TMS

Tai TMS

Tai Software
FreightPOP

FreightPOP

FreightPOP, Inc.
MyCarrier TMS

MyCarrier TMS

MyCarrier

Categories

Categories

Banyan Technology delivers intelligent freight management through LIVE Connect®, the industry’s most connected OTR freight management platform. Designed for Shippers and 3PLs, LIVE Connect streamlines Truckload, LTL, Final Mile and Parcel shipping within a single, connected workflow that unifies rating, execution and visibility across the freight lifecycle. Powered by real-time carrier connectivity, API-driven integrations and AI-enabled automation, the platform reduces manual processes, optimizes carrier selection and strengthens cost control. With one of the largest carrier networks in over-the-road shipping, LIVE Connect transforms fragmented freight data into actionable insight, enabling teams to move faster, prevent service disruptions and operate with confidence in a constantly evolving logistics environment.

LTL

Banyan Technology delivers intelligent supply chain management through LIVE Connect®, the industry’s most connected OTR freight management platform. Designed for Shippers and 3PLs, LIVE Connect connects transportation, data and decision-making within a single, unified ecosystem that strengthens operational control across the supply chain. By combining real-time carrier connectivity, API-driven integrations and AI-enabled automation, the platform transforms fragmented logistics data into actionable intelligence. Organizations gain end-to-end visibility, improved cost management and faster, more informed decisions that reduce disruption and enhance performance. LIVE Connect empowers supply chain teams to operate with greater agility, resilience and confidence in an increasingly complex global environment.

Freight Features

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
Local Forwarders
LTL Management
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Integrations

BrokerPro
CMS WorldLink
DAT Load Board
Dynamic Ship
Flock Freight
GoComet
Greenscreens.ai
JASCI
LoadMaster
Microsoft Dynamics 365
NetSuite
Overhaul
PC*MILER
Revenova TMS
Roadie
Salesforce
Transfix
Triumph Network
Trucker Tools
Turvo

Integrations

BrokerPro
CMS WorldLink
DAT Load Board
Dynamic Ship
Flock Freight
GoComet
Greenscreens.ai
JASCI
LoadMaster
Microsoft Dynamics 365
NetSuite
Overhaul
PC*MILER
Revenova TMS
Roadie
Salesforce
Transfix
Triumph Network
Trucker Tools
Turvo
Claim FreightClaims.com and update features and information
Claim FreightClaims.com and update features and information