LIVE Connect

LIVE Connect

Banyan Technology
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About

FreightClaims is a cloud-based freight claims management software platform that lets users handle the entire lifecycle of freight claims within a single, intuitive interface built for logistics professionals. It centralizes organization of pictures, shipping documents, communications, deadlines, task assignments, workflows, and payment logging so teams can reduce manual work, prevent errors, and stay on top of claim requirements. It uses AI and OCR (optical character recognition) to automatically extract and enter claim data from emails and uploaded files, eliminating tedious manual entry and improving accuracy, and it supports email collaboration and multi-party claim filing to streamline communication among shippers, carriers, brokers, and insurers. Built-in analytics and customizable dashboards provide real-time visibility into claim statuses, trends, performance metrics, and reports that inform smarter decisions and help optimize logistics.

About

Banyan Technology, the leader in over-the-road (OTR) shipping software, provides advanced freight management solutions through its LIVE Connect® platform. Designed for Shippers, 3PLs and supply chain partners, LIVE Connect streamlines Truckload (TL), Less-Than-Truckload (LTL), Final Mile and Parcel shipping with real-time rating, execution and visibility. The platform automates multi-mode freight management, reducing manual tasks with AI-driven predictive pricing, automated freight auditing and real-time business intelligence. Seamless TMS and API integrations enhance connectivity, ensuring accurate data, optimized carrier selection and greater cost savings. Founded in 2001 and headquartered in Cleveland, Ohio, Banyan drives innovation through client collaboration, continuously improving LIVE Connect to meet evolving industry needs. With 3x more carrier connections than any other provider, Banyan helps businesses ship smarter and reduce costs with confidence.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Logistics, shipping, brokerage, and supply chain teams seeking a tool to manage and automate freight claims from submission through settlement

Audience

Shippers (Manufacturers, Distributors, Retailers) and 3PLs utilizing over-the-road shipping (Truckload, LTL, Final Mile, Parcel)

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FreightClaims.com
Founded: 2021
United States
freightclaims.com/our-software/

Company Information

Banyan Technology
Founded: 2001
United States
www.banyantechnology.com

Alternatives

Alternatives

WDX Freight Connect

WDX Freight Connect

WDX Freight Systems
SmartFreight

SmartFreight

WiseTech Global
Tai TMS

Tai TMS

Tai Software
Amrate

Amrate

Amware
Revenova TMS

Revenova TMS

Revenova

Categories

Categories

Freight Features

3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
Local Forwarders
LTL Management
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills

Shipping Features

Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management

Integrations

BrokerPro
CMS WorldLink
DAT Load Board
Flock Freight
Greenscreens.ai
JASCI
LoadMaster
Microsoft Dynamics 365
NetSuite
Overhaul
PC*MILER
ProShip
Revenova TMS
Roadie
Salesforce
Transfix
TriumphPay
Trucker Tools
Truckstop Load Board
Turvo

Integrations

BrokerPro
CMS WorldLink
DAT Load Board
Flock Freight
Greenscreens.ai
JASCI
LoadMaster
Microsoft Dynamics 365
NetSuite
Overhaul
PC*MILER
ProShip
Revenova TMS
Roadie
Salesforce
Transfix
TriumphPay
Trucker Tools
Truckstop Load Board
Turvo
Claim FreightClaims.com and update features and information
Claim FreightClaims.com and update features and information