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About

Preventing fraud losses and maintaining customer confidence are vital to your financial institution, but also pose complex challenges. Fiserv simplifies fraud prevention with this intelligent and easy-to-use financial crime management and compliance solution. Fraud Risk Manager™ from Fiserv provides an end-to-end fraud prevention environment. This solution combines innovative transaction and customer monitoring with a built-in case management system, step-by-step alert management and configurable workflow. Using Fraud Risk Manager, you enjoy the benefits of next-generation fraud detection, including enhanced accuracy, streamlined analysis and improved efficiency. An extensive library of user-configurable risk views and alert definitions gives you a head start in detecting and preventing fraudulent activity. This collection provides extensive coverage against fraud losses and enables users to quickly adapt to new fraud threats.

About

AI fraud investigators for every bank and fintech. Building a world of zero fraud victims by giving banks infinite investigators. Trident’s AI agents are primed to tackle card fraud and APP scams at scale, seamlessly integrating with your in-app dispute form, communication channels, and alert systems. Bring fraud resolution from days down to minutes, and deliver a better customer experience. Expand your fraud handling capabilities with our AI agents, ensuring no case is left unattended, regardless of volume. With an easier remediation path for a false-positive transaction, detection models can flag more transactions, and capture genuine fraud. Our assistant easily integrates with Intercom, Zendesk, or your current case management system.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Risk Management solution for companies

Audience

Companies and banks searching for a solution to investigate AI frauds

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Fiserv
Founded: 1984
United States
www.fiserv.com

Company Information

Trident AI
tridentai.co

Alternatives

Alternatives

NOTO 360

NOTO 360

NOTO 360 Holding Limited
FraudXchange

FraudXchange

ThreatAdvice

Categories

Fraud Detection Supported

Categories

Fraud Detection Supported

Fraud Detection Features

Access Security Management Supported
Check Fraud Monitoring Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Not Supported
For Insurance Industry Supported
Internal Fraud Monitoring Supported
Investigator Notes Not Supported
Pattern Recognition Not Supported
Transaction Approval Not Supported

Integrations

ARGO Supported
BankingON Supported
Intercom Not Supported
Zendesk Not Supported

Integrations

ARGO Not Supported
BankingON Not Supported
Intercom Supported
Zendesk Supported
Claim Fraud Risk Manager and update features and information
Claim Fraud Risk Manager and update features and information
Claim Trident AI and update features and information
Claim Trident AI and update features and information