FrameworkLTC

FrameworkLTC

SoftWriters
Sendkey

Sendkey

keycentrix
+
+
Visit Website

About

From order intake through delivery, the FrameworkLTC and the SoftWriters suite of fully integrated and scalable solutions automates manual tasks so Long-Term Care (LTC) pharmacies can focus on what matters most: improving patient lives. Expand your business footprint while maximizing margin by replacing manual tasks with powerful automation. Strengthen partner relationships by delivering services designed to meet each facility’s unique needs. Provide concierge-level service by catering to the needs of every unique facility, wing and patient with our facility-centric software. Enable facilities to check their drug prices, print bills, check on order statuses and process returns in accordance to your pre-defined rules. Help your facilities by supplying reports relevant for daily operations and surveys. Don’t touch refill and reorder prescriptions until they hit the production floor by automating order input for refills and reorders.

About

Sendkey is a pharmacy-focused prescriber and patient engagement platform that centralizes and automates communication so pharmacies can manage outbound and inbound contact from a single interface across text (including two-way SMS), fax, voice, and email, reducing manual tasks and strengthening connections with patients and prescribers. It is designed to support specialty, infusion, retail, mail-order, and other pharmacy workflows by automating reminders such as refill campaigns and prescription notifications, enabling patients to confirm pickups or deliveries via text, and sending targeted health messages or campaigns based on flexible business rules and segmentation. It consolidates conversational SMS and fax threads in a queue-based inbox, supports attachments tied to individual patient records, and helps keep patients informed in real time with refill and status updates while complying with opt-out regulations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies in need of a pharmacy management software

Audience

Pharmacy professionals and healthcare operations teams in need of a tool to streamline patient and prescriber outreach across SMS, fax, voice, and email

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Each customer is unique, and we provide custom quotes to best support your needs.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 3.0 / 5
support 2.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros from Real Users

Pros

  • Customizable by pharmacy and facility, user friendly (Windows based), integrates with variety of eMARs, delivery dashboard allows for quick view of workload status, cycle fill functionality, ability to auto-populate fields to drive accuracy and efficiency,

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

SoftWriters
Founded: 1999
www.frameworkltc.com

Company Information

keycentrix
Founded: 1974
United States
keycentrix.com/sendkey/

Alternatives

Axys

Axys

RedSail Technologies

Alternatives

Newleaf

Newleaf

keycentrix
CLIN1 Pharmacy

CLIN1 Pharmacy

Clinical Software Solutions
PrimeRx

PrimeRx

Micro Merchant Systems
PrimeRx

PrimeRx

Micro Merchant Systems
Advanced Rx

Advanced Rx

Healthlink Solutions
ScriptSure

ScriptSure

DAW Systems, Inc.

Categories

Barcode Scanner Supported
Barcoding Supported
Pharmacy Supported

Categories

Patient Engagement Supported

Barcoding Features

Barcode Generation Supported
Barcode Scanning Supported
Custom Labels Supported
Inventory Management Supported
Label Templates Supported
Receiving Labels Supported
RFID Supported
Serial Number Tracking Supported
Shipping Labels Supported

Pharmacy Features

Automatic Refills Supported
Barcode Generation Supported
Claims Management Supported
Compounding Supported
E-Prescribing Supported
Electronic Signature Supported
Forms Management Supported
Insurance Processing Supported
Inventory Management Supported
Multi-Store Management Supported
Online Refills Supported
Pill Database Supported
Pill Imaging Supported
Point of Sale (POS) Supported
Prescription Processing Supported
Rx Image Scanning Supported
Signature Capture Supported

Integrations

AHT Care Management Supported
AL-Insight Supported
CareRight Supported
CareSynchrony® Supported
CyberlinkASP Supported
Datatrac Supported
ECP Supported
HCS Assessments & Documentation Supported
HCare1.com Supported
MatrixCare Supported
McKesson Connect Supported
MedEZ Supported
MedRight Supported
Omnicell Supported
Optimum Supported
PointClickCare Supported
Therap Supported
Veradigm AccelRx Supported
Veradigm EHR Supported
Visual Suite Supported

Integrations

AHT Care Management Not Supported
AL-Insight Not Supported
CareRight Not Supported
CareSynchrony® Not Supported
CyberlinkASP Not Supported
Datatrac Not Supported
ECP Not Supported
HCS Assessments & Documentation Not Supported
HCare1.com Not Supported
MatrixCare Not Supported
McKesson Connect Not Supported
MedEZ Not Supported
MedRight Not Supported
Omnicell Not Supported
Optimum Not Supported
PointClickCare Not Supported
Therap Not Supported
Veradigm AccelRx Not Supported
Veradigm EHR Not Supported
Visual Suite Not Supported
Claim Sendkey and update features and information
Claim Sendkey and update features and information