Forethought vs. Text App Comparison


Forethought	Text App Text Inc.	+	+
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About Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way.		About Text App is a next-generation AI customer support platform that unifies chat, email, WhatsApp, and Messenger into one intuitive workspace. Built for speed and collaboration, it eliminates tool-switching and streamlines every interaction. Powered by Text Intelligence, a self-learning AI engine, it automates repetitive questions, suggests accurate replies, and keeps responses on-brand. The Customer list unifies chats, tickets, purchases, and campaign activity into a single profile, providing teams with instant context and enabling automatic lead generation when combined with campaigns and the AI agent. Intelligent ticketing and visual automation automate routing, tagging, and follow-ups. With live dashboards and analytics, teams gain full visibility into performance and customer satisfaction. Scalable, secure, and easy to use, Text App transforms support from reactive to proactive — helping businesses deliver consistent, efficient, and human service.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Enterprise companies looking for AI Agents designed for every customer moment		Audience Companies seeking a solution to scale customer support and engagement using AI agents to automate chat, ticketing, and conversational workflows across multiple channels
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial		Pricing $25 per month Free Version Free Trial
Reviews/Ratings Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Forethought Founded: 2018 United States www.forethought.ai/		Company Information Text Inc. Founded: 2002 Poland www.text.com
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Zendesk View All		Zoho Desk Zoho View All
Categories AI Agents AI Assistants AI Customer Service AI Voice Agents Chatbot Conversational Support Customer Experience Customer Self-Service Customer Service Customer Success Generative AI ITSM		Categories AI Agents AI Customer Service Chatbot Customer Service Help Desk Live Chat

Integrations BigCommerce Dialpad Connect Dialpad Support Ecwid Facebook Messenger Freshdesk Gladly Gmail Intercom Jira Service Management Kustomer Salesforce Shopify Slack Sunshine Conversations Webflow WhatsApp WooCommerce Zammad Zendesk Show More Integrations View All 20 Integrations		Integrations BigCommerce Dialpad Connect Dialpad Support Ecwid Facebook Messenger Freshdesk Gladly Gmail Intercom Jira Service Management Kustomer Salesforce Shopify Slack Sunshine Conversations Webflow WhatsApp WooCommerce Zammad Zendesk Show More Integrations View All 10 Integrations
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