FoodShop

FoodShop

Sprinting Retail
Lunchbox

Lunchbox

Lunchbox Technologies
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About

FoodShop is a cloud-based ordering platform for supermarket catering and fast-food chains. Its catering mode supports centralized product catalogs, multi-brand storefronts, store-specific capacity and pickup rules, and production planning across locations. Customers order through web shops, native mobile apps, or in-store kiosks. Its FastFoodShop mode gives restaurant chains web, app, and kiosk ordering connected to their POS, with shared menu, pricing, deals, meal customization, upselling, and loyalty features. Both modes use one platform to manage orders across digital channels. Bilka and føtex use FoodShop for catering; their catering revenue grew by 50% in one year, as reported in the published case. Sunset Boulevard uses FastFoodShop and increased its share of digital orders from 2% to almost 80%. Carl’s Jr. Denmark also uses the platform for app-based ordering.

About

Give a middle finger to third-party ordering and build an in-house system that amplifies your restaurants without sacrificing your first born. We grow with you. Add products as you need them; we won't pressure you to launch tools that aren't helpful. Don't settle for generic. Lunchbox will spice up your web ordering experience; leave a good impression even before the food arrives. Waiting sucks. Flawless UX means your guests can quickly order, no matter what they're doing or where they're doing it. (note: don't do it while riding a scooter. we tried it, and it didn't go well. Catering doesn't have to be a headache to be a headache. The Lunchbox catering system is built with both customer and restaurant in mind. Efficiency is key.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Supermarket chains with catering departments, and fast-food and restaurant chains seeking web, app, and kiosk ordering.

Audience

Restaurants that want a custom branded digital order system that works across web and mobile apps

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Pricing is contract-based and depends on the number of brands, stores, and order volume. Contact sales for a quote.
Free Version Not Supported
Free Trial Not Supported

Pricing

$200 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 2.0 / 5
support 2.0 / 5

Pros & Cons from Real Users

Pros

  • Nothing. This company was painful to work with. The setup was incredibly difficult and the system had constant issues when we launched, which hurt our business.
  • The designs look nice, but if you want functionality seek another company. Working with Lunchbox for almost 2 years with our business mobile app was like buying a new car with a busted engine. Nothing worked the way they sold it to us. It was all aesthetic without core focus on functionality.
  • None. The system simply doesn't work, so even if there were any pros to it, I can't make myself aware of them.

Cons

  • This company is a disaster. Getting online ordering setup was extremely time consuming and unnecessarily complicated. Nothing worked out the gate so we spent months constantly triaging issues with that Lunchbox couldn't understand. It created chaos in our store and cost us a significant amount of business. The sales people assured us that everything we asked about was live but it turned out a lot of it was actually still in the development. 18 months later, all of those things are still "on the backlog" with no delivery timeline. These are very basic functionalities like saving favorite orders including modifications. Everyone we dealt with was inept. The original team were all fired and replaced with a new team that was at least responsive. That team has since quit or been fired. We are now trying to leave so that we can have an online ordering platform that works and the company is threatening to charge us $6k to leave early.
  • High staff turnover. Delays in getting technically issues resolved. Features not available that were sold or offered during onboarding. Features of the mobile app not working. They lock you into an “auto renewing” contract even if you are dissatisfied with their poor functioning product. Poor Staff customer service.
  • The login system will not allow registering two accounts with the same phone number. It also does not allow logging in via phone number, despite not requiring an email address. Any customer who makes an account using only a phone number will never be able to log back in, or use the system at all.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Sprinting Retail
Founded: 2016
Denmark
sprintingfoodshop.com

Company Information

Lunchbox Technologies
Founded: 2019
United States
lunchbox.io

Alternatives

Alternatives

GetEat

GetEat

Proxymis Multimedia
Caviar

Caviar

DoorDash

Categories

Online Ordering Supported

Categories

Food Delivery Supported
Online Ordering Supported

Food Delivery Features

Delivery Tracking Supported
Dispatch Management Supported
For Restaurants Supported
Gift Card Management Not Supported
Menu Management Supported
Online Ordering Supported
Order Management Supported
Routing Not Supported
Sales Trend Analysis Supported
Supports Loyalty Program Supported

Integrations

Braintree Not Supported
Campaigner Not Supported
Craftable Not Supported
Dyne Not Supported
Facebook Not Supported
Marqii Not Supported
NETS Supported
Nexi Supported
Otter Not Supported
PAR POS Not Supported
Postmates Not Supported
Revel Systems Not Supported
Segment Not Supported
Square Payments Not Supported
Stripe Not Supported
Tattle Not Supported
Twilio Not Supported
Worldpay Not Supported
Zendesk Not Supported
Zenreach Not Supported

Integrations

Braintree Supported
Campaigner Supported
Craftable Supported
Dyne Supported
Facebook Supported
Marqii Supported
NETS Not Supported
Nexi Not Supported
Otter Supported
PAR POS Supported
Postmates Supported
Revel Systems Supported
Segment Supported
Square Payments Supported
Stripe Supported
Tattle Supported
Twilio Supported
Worldpay Supported
Zendesk Supported
Zenreach Supported
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