NewgenONE Case Management PlatformNewgen Software
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Related Products
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About
Manage and collaborate on business processes from inception to resolution on a secure and scalable web platform. Document and fill in the necessary information to keep track of essential details you and your team might need. Pass the case to an area, team, or user to receive additional information or grant ownership of the case to the pertaining area. View every interaction that has taken place such as comments, attachments, and case history that has led up to its resolution. No need to jump from one program or window to another. Save time by finding everything inside the case. Every industry is different and so are their processes. With Followit you will be able to customize to your business needs as much as you want, even if your processes are unstructured. How do you know if your employees or your processes are being efficient? How can you discover bottlenecks? More than 12 case report options, filters, and employee KPI’s that go from macro to micro.
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About
Built on AI-first low-code platform, case management is a software-based approach for handling business cases, from initiation to resolution. It combines human actions with intelligent automation. The progression of a case to resolution is typically driven by human decision making, unexpected events, policies and rules, and changes to content status rather than the factors that can be predetermined and prescribed using a structured workflow design.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Enterprises searching for a software solution to track their work processes, optimize collaboration, and improve efficiency
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Audience
Companies of all sizes that need a case management platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFollowit
Founded: 2015
www.followit.com
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Company InformationNewgen Software
Founded: 1992
United States
www.newgensoft.com
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