Flowlens vs. ServiceManager Comparison


Flowlens	ServiceManager ServiceCentral Technologies	+	+
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About Flowlens - built by a small business, designed for small businesses. Flowlens is end-to-end business management software designed specifically for growing SME manufacturers around the world. Whether you’re scaling production, managing complex supply chains, or improving customer service, Flowlens brings your people, processes, and data together in one connected platform. With Flowlens, you can: • Centralize your business information in one secure, cloud-based system • Manage customers, suppliers, and inventory with complete visibility • Streamline production and capacity planning • Automatically identify stock shortages and create purchase orders • Handle multi-level BOMs and production routings with ease • Manage unlimited SKUs across your product lines • Maintain traceability and quality compliance • Control multi-site and multi-level stock operations • Deliver exceptional after-sales service with full product history • Integrate seamlessly with Xero, QuickBooks and Sage.		About ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Flowlens helps SME manufacturers worldwide simplify operations, gain real-time insights, and scale efficiently — without the complexity or cost of traditional ERP systems		Audience OEMs, Insurers, Third Party Logistics, and Service Depots
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing £39/user/month Flowlens Ten User Starter Pack Year One subscription includes: Annual full functionality access Unlimited SKUs Hosting Implementation & data migration Training and change management Support and maintenance Unlimited BOMs Batch tracking Serial numbering and tracking Multi-factor authentication. Year One Flowlens Total Cost of Ownership: £7,760 Year Two Flowlens Total Cost of Ownership: £2,870 Free Version Not Supported Free Trial Supported		Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.7 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros We have used Flowlens from the opening of our company back in 2020, it was and is a key driver to our daily operations. From quoting, to acknowledging orders, creating job cards, placing purchase orders, inventory control aswell as reporting and invoicing. The Flowlens team have been a great support throughout our time using Flowlens! The systems ease and functionality make it a really good MRP system for us and I would recommend to others. Ease of use, revolutionised stock control and manufacturing. took care of the quality control inspections and testing The dashboard and the many widgets that are available to use give a complete picture of where we are at with sales, quotes, conversions of orders. The reporting suite provides visibility on all the metrics we need, profitability, stock, stock movements etc. therefore visibility across the business is incredible compared to our previous systems. Easy to use. Integrates well with the accounts package.
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Flowlens Founded: 2006 United Kingdom flowlens.com		Company Information ServiceCentral Technologies Founded: 1991 United States www.servicecentral.com
Alternatives Statii		Alternatives LOCATE Inventory New Tack Inc.
Prodsmart		BlueFolder
Fishbowl		Nural ASM Nural
Katana Cloud Inventory		Workheld Workheld GmbH
BatchMaster ERP BatchMaster Software View All		INControl Tracer Workflow View All
Categories After-Sales Service Supported Batch Tracking Supported Bill of Materials (BOM) Supported Inventory Control Supported Manufacturing Supported Manufacturing ERP Supported Manufacturing Execution Supported MRP Supported		Categories After-Sales Service Supported Asset Tracking Supported Field Service Management Supported Inventory Control Supported Inventory Management Supported Order Management Supported Packaging Supported Supply Chain Management Supported Tradesman Job Management Supported Warranty Management Supported Work Order Supported Workflow Management Supported
Inventory Control Features Allocation Supported Barcoding Supported Cost Tracking Supported Forecasting Supported Item Management Supported Order Management Supported Procurement Management Supported Reorder Management Supported Serial Number Tracking Supported SKU / UPC Codes Supported Supplier Management Supported Show More Features MRP Features Bills of Material Supported Compliance Management Supported Document Management Supported Forecasting Supported Formula Management Not Supported Inventory Management Supported Order Management Supported Process Manufacturing Supported Product Configurator Supported Production Scheduling Supported Quality Control Supported Quality Management Supported Quote Management Supported Reporting/Analytics Supported Resource Management Supported Safety Management Supported Supplier Management Supported Supply Chain Management Supported Manufacturing Features Accounting Integration Supported ERP Supported Maintenance Management Not Supported MES Supported MRP Supported Purchase Order Management Supported Quality Management Supported Quotes/Estimates Supported Reporting/Analytics Supported Safety Management Supported Shipping Management Not Supported Manufacturing Execution Features Document Management Supported Forecasting Supported Quality Control Supported Quote Management Supported Resource Management Supported Supplier Management Supported Supply Chain Management Supported Traceability Supported		Inventory Control Features Allocation Supported Barcoding Supported Cost Tracking Supported Forecasting Supported Item Management Supported Order Management Supported Procurement Management Supported Reorder Management Supported Serial Number Tracking Supported SKU / UPC Codes Supported Supplier Management Supported Show More Features Asset Tracking Features Activity Tracking Supported Audit Trails Supported Barcoding / RFID Supported Checkout / Check-In Supported Depreciation Tracking Not Supported Disposal Tracking Supported Inventory Management Supported Location Tracking Not Supported QR Codes Not Supported Reservations Not Supported Service History Supported Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Electronic Signature Not Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Not Supported Scheduling Not Supported Service History Tracking Supported Time Clock Not Supported Work Order Management Supported Inventory Management Features Alerts/Notifications Supported Barcoding / RFID Supported Forecasting Supported Inventory Optimization Not Supported Kitting Supported Manufacturing Inventory Management Supported Mobile Access Supported Multi-Channel Management Supported Product Identification Supported Reorder Management Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Supported Warehouse Management Not Supported Order Management Features Back Order Management Supported Catalog Management Supported Inventory Management Supported Order Entry Not Supported Order Fulfillment Supported Order Tracking Not Supported Recurring Orders Not Supported Returns Management Supported Shipping Management Supported Special Order Management Not Supported Packaging Features 3D Modeling Not Supported Asset Library Not Supported Drafting Not Supported For Manufacturers Not Supported In-Store Visualization Not Supported Inventory Management Supported Palletization Not Supported Quotes / Estimates Supported Specification Management Not Supported Supply Chain Management Features Demand Planning Not Supported Electronic Data Interchange Supported Import / Export Management Supported Inventory Management Supported Order Fulfillment Supported Order Management Supported Sales & Operations Planning Not Supported Shipping Management Supported Supplier Management Supported Transportation Management Not Supported Warehouse Management Not Supported Warranty Management Features Contract Management Not Supported Eligibility Verification Supported For Field Service Not Supported For General Contractors Not Supported For Manufacturers Supported Parts Management Supported Policy Management Supported Product Registration Supported Repair Management Supported Returns Management Supported Service Management Supported Warranty Tracking Supported Work Order Features Contract Management Not Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Preventive Maintenance Not Supported Quotes / Estimates Supported Recurring Appointments Not Supported Routing Not Supported Scheduling Not Supported Task Management Supported Workflow Management Features Access Controls/Permissions Supported Approval Process Control Supported Business Process Automation Supported Calendar Management Supported Compliance Tracking Supported Configurable Workflow Supported Customizable Dashboard Supported Document Management Supported Forms Management Supported Graphical Workflow Editor Not Supported Mobile Access Supported No-Code Not Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported
Integrations QuickBooks Online Supported Google Authenticator Not Supported JD Edwards EnterpriseOne Not Supported Mailchimp Supported Oracle Fusion Cloud ERP Not Supported QuickBooks Online Advanced Supported Sage 50 Supported Xero Supported View All 5 Integrations		Integrations QuickBooks Online Supported Google Authenticator Supported JD Edwards EnterpriseOne Supported Mailchimp Not Supported Oracle Fusion Cloud ERP Supported QuickBooks Online Advanced Not Supported Sage 50 Not Supported Xero Not Supported View All 6 Integrations
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