FlowCentric Processware

FlowCentric Processware

FlowCentric Technologies
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About

FlowCentric Processware is a business process management solution that allows organizations to quickly develop process-driven applications. With FlowCentric Processware, users are able to manage complex business processes that run across different devices, systems, and departments. FlowCentric Processware also features activity monitoring dashboards that allow users to gain deeper insight into their processes. FlowCentric Processware is ideal for organisations that want to embrace digital transformation, innovate easily and gain results quickly. Companies use FlowCentric Processware to develop flexible process-driven solutions; extend the life of ERP systems; and add meaningful action to the data collected by IoT devices. The software is perfect for companies with 100+ employees that want to digitise an unlimited number of processes, improve operational efficiency, and enforce legislative controls.

About

Userlane is a no-code Digital Adoption Platform that is designed to maximize software adoption by allowing anyone to master any software instantly. This is made possible with our step-by-step interactive guidance technology and on-demand Virtual Assistant that offers contextual and tailored support to software users whenever they need it. Our solution can be used for both employee onboarding and training (enterprise digital adoption) as well as customer onboarding and self-service (for software vendors). Our step-by-step, on-screen interactive guides lead users through digital processes in any browser-based software in real-time, helping them achieve their goals quickly and effortlessly. Userlane onboards employees and customers faster, reduces support tickets and costs (by up to 75%) and increases user satisfaction and productivity. Our DAP is the ideal solution for enterprises with a global, distributed workforce wanting to automate and scale their software training and support.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Medium to large organisations.

Audience

While we focus on the enterprise market, our solution is still available to SMBs. Large organizations work with us to maximize digital adoption for both internal- and external-facing applications.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$13,341
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.7 / 5
features 4.3 / 5
design 5.0 / 5
support 5.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FlowCentric Technologies
Founded: 2000
South Africa, Australia
flowcentric.com

Company Information

Userlane
Founded: 2015
Germany
www.userlane.com

Alternatives

Alternatives

Nimblex

Nimblex

VendorPanel

Categories

Categories

Business Process Management Features

Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management

Digital Adoption Platforms Features

Audience Segmentation
Content Creation
Contextual Guidance
Data Validation
In-App Training
Launch Management
Multi-Language
Self Service Tools
Surveys & Feedback
User Onboarding

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Onboarding Features

Course Management
Document Management
E-Verify / I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Employee Portal
File Management
Job Description Management
Orientation Management
Self Service Portal
Task Management
Tax Forms
Training Management

Training Features

Academic / Education
Asynchronous Learning
Blended Learning
Built-In Course Authoring
Built-in LMS
Certification Management
Corporate / Business
eCommerce
Learner Portal
Mobile Learning
Simulation
Synchronous Learning
Training Companies

Integrations

Oracle Fusion Cloud ERP
Acumatica Cloud ERP
Confluence
Freshdesk
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
MYOB Acumatica
Microsoft Dynamics 365
Microsoft Dynamics GP
Pronto
SAP ERP
SYSPRO ERP
Sage 300 Construction and Real Estate (CRE)
Sage Payroll
Sage X3
Workday HCM
Zendesk

Integrations

Oracle Fusion Cloud ERP
Acumatica Cloud ERP
Confluence
Freshdesk
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Jira
Jira Service Management
MYOB Acumatica
Microsoft Dynamics 365
Microsoft Dynamics GP
Pronto
SAP ERP
SYSPRO ERP
Sage 300 Construction and Real Estate (CRE)
Sage Payroll
Sage X3
Workday HCM
Zendesk
Claim FlowCentric Processware and update features and information
Claim FlowCentric Processware and update features and information
Claim Userlane and update features and information
Claim Userlane and update features and information