FlipKey

FlipKey

Tripadvisor
Reviato

Reviato

EthosLink
+
+

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About

FlipKey is part of TripAdvisor Rentals, a leading vacation rentals marketplace with more than 830,000 properties in 190 countries. Whether you’re looking for a city-center studio, a far-flung private island, a cozy ski chalet, or a sprawling beach house, you’ll find the perfect home with TripAdvisor Rentals. TripAdvisor Rentals connects the insider knowledge of our homeowners with the collective wisdom of 465 million TripAdvisor traveler reviews so you can stay the smarter way. With TripAdvisor, you’ll discover not only the best rental, but also the best restaurants, attractions and experiences—no matter where you’re headed. FlipKey was founded in 2007 and joined the TripAdvisor Rentals family in 2008. The TripAdvisor Rentals family also includes Holiday Lettings, Niumba, Vacation Home Rentals and HouseTrip.

About

Reviato is hospitality-focused review analytics software for restaurants, cafes, boutique hotels, and guesthouses. It brings guest reviews from Google, TripAdvisor, Booking.com, Airbnb, and Facebook into one dashboard, then highlights sentiment, recurring topics, and the issues worth fixing next. Teams use Reviato to understand what guests keep praising or complaining about without reading every review manually.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Vacation rental owners and managers, or travelers looking to book vacation rentals

Audience

Restaurants, cafes, boutique hotels, guesthouses, and hospitality operators that need to monitor guest feedback across review platforms.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The appraisals inbox, recovery follow-up when guests consent, and spotting repeated themes (cleanliness, staff, speed) instead of reacting to one-off noise. Also we love we can collect customer private details so we can stay in touch and develop campains on top of that.

Cons

  • I wish the interface allow to change the language to spanish.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Tripadvisor
Founded: 2000
United States
www.flipkey.com

Company Information

EthosLink
www.reviato.com

Alternatives

Agoda

Agoda

Booking Holdings

Alternatives

Booking.com

Booking.com

Booking Holdings
Critique

Critique

eZee Technosys
Resort Management System (RMS)

Resort Management System (RMS)

Advanced Management Systems

Categories

Travel Supported
Vacation Rental Supported

Categories

Vacation Rental Features

Contact Management Supported
Fee / Commission Management Supported
Guest Reviews / Ratings Supported
Housekeeping Management Not Supported
Lead Management Supported
Owner Statements Not Supported
Payment Processing Supported
Property Database Supported
Reservations Management Supported
Vendor Management Not Supported
Work Order Management Not Supported

Integrations

Bookerville Supported
CiiRUS Supported
Effective Tours Supported
Escapia Supported
Houseguide Supported
IdoSell Booking Supported
Lodgix Supported
Rategenie Supported
Shift Supported
TIDY Supported
Tokeet Supported
Tripadvisor Supported

Integrations

Bookerville Not Supported
CiiRUS Not Supported
Effective Tours Not Supported
Escapia Not Supported
Houseguide Not Supported
IdoSell Booking Not Supported
Lodgix Not Supported
Rategenie Not Supported
Shift Not Supported
TIDY Not Supported
Tokeet Not Supported
Tripadvisor Not Supported
Claim FlipKey and update features and information
Claim FlipKey and update features and information
Claim Reviato and update features and information
Claim Reviato and update features and information