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About

FlexBooker helps you Easily Accept Online Bookings From Your Website. Your account can be set up in minutes, and right away you can start taking appointments from your clients online, without the back and forth of arranging times in the past. Not only will FlexBooker help you drive business, even while you sleep, but will increase your sales through automated confirmations, reminders and follow-ups via e-mail and text message! FlexBooker also includes powerful reporting and all data can be exported to Excel for analysis. It is highly customizable, including both design, colors, booking form fields. Other powerful features of FlexBooker include the ability to accept payments when your clients book online via credit card, and also membership management, allowing automatic subscription payments and package management.

About

Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow. Bring on more customers and sharpen your brand image, while taking charge of your working hours. By listing your availability online, your customers can self-book their desired services. Focus on providing an excellent customer experience and let Setmore handle the paperwork.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

FlexBooker is perfect for companies of any size, from self-employed start-ups to enterprise multi-location corporations.

Audience

Organizations, companies, industries

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$39.00/month
1-4 Employees
$39/mo

5-9 Employees
$59/mo

10+ Employees
$79/mo
Free Version Not Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 2.7 / 5
ease 3.3 / 5
features 3.7 / 5
design 3.0 / 5
support 2.3 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.5 / 5
support 4.0 / 5

Pros & Cons from Real Users

Pros

  • None. Other programs on the market provide this exact same service and they manage to do it better, and far more ethically, than Flexbooker. We chose Flexbooker originally because of the ability to schedule very incremental time slots, but now that is a common functionality anywhere.
  • FlexBooker has a ton of features and (for lack of a better word) flexibility. The price is also really reasonable for what you get.
  • FlexBooker makes it a breeze to use your online portal to accept bookings. They save a lot of time and make it way easy for customers to get an appointment.

Cons

  • Flexbooker will charge you their annual fee on a monthly basis, lie to you and tell you that they're "working on" a resolution and a refund, and will then effectively ghost you while continuing to steal your money. There is no way to remove your credit card information from their platform on your own. There is no way to cancel their service on your own. They are unresponsive. Their posted phone number does not work. They will not provide you with a working number to speak to any human people. The only way to contact them is through their online chat or support email. Both of which are answered by the same three people. If you ask for someone else, a different department, the accounting team, a manager, etc. they refuse to provide any other contact information by simply ignoring the request. They are a fraudulent, predatory, scam of a company. We are going to have to go through our credit card company to stop them from stealing our money and hopefully get a refunding of the FIVE YEARS worth of subscription fees they have charged us in the last five months, even though our annual subscription was already paid. Absolutely, 100% DO NOT USE THEM.
  • FlexBooker is plagued with numerous technical issues and a support team that seems stretched very thin (it appears to be comprised of just 2-3 people) and hardly ever follows up with tickets.
  • Sometimes customers call because they want to verify that the appointment time was saved properly through the software. Which means double the calls.

Pros & Cons from Real Users

Pros

  • This software is free and provides me with the scheduling capabilities I need for my CPA Firm, which is fantastic.
  • Setmore helps in scheduling and managing appointments. Very easy to understand and use. Very much reliable and Secure software. It also manages service, customers and staff members. Simple yet powerful scheduling software. Easily synchronised with Google calendar.

Cons

  • The only annoying thing is the meeting software it wants to force you to use is not one I’d prefer to use.
  • Setmore makes scheduling very simple. Clean user interface. No cons.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

FlexBooker
Founded: 2013
United States
www.flexbooker.com

Company Information

Setmore
Founded: 2012
United States
www.setmore.com/

Alternatives

Alternatives

Acuity Scheduling

Acuity Scheduling

Squarespace
Acuity Scheduling

Acuity Scheduling

Squarespace
Paired Plus

Paired Plus

Prosolutions Software

Categories

Massage Therapy Supported
Patient Scheduling Supported
Salon Supported
Spa Supported

Categories

Massage Therapy Supported
Pet Care Supported
Pet Grooming Supported
Salon Supported
Scheduling Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Not Supported
Client Management Not Supported
Email Marketing Not Supported
Employee Management Not Supported
Gift Card Management Supported
Multi-Location Supported
Point of Sale (POS) Not Supported
Practice Management Not Supported
SOAP Notes Not Supported

Salon Features

Appointment Management Supported
Booth Rental Not Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Multi-Location Supported
Payroll Management Supported
Point of Sale (POS) Not Supported
Recurring Appointments Supported

Membership Management Features

Application Management Supported
Automatic Renewals Supported
Committee Management Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Supported
Member Portal Supported
Member Types Not Supported
Membership Database Supported
Nonprofit Membership Supported
Payment Processing Supported
Website Management Supported

Spa Features

Appointment Management Supported
Client Management Not Supported
Employee Management Not Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Membership Management Supported
Online Booking Supported
Payroll & Commission Not Supported
Point of Sale (POS) Not Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Not Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Not Supported
Client Management Supported
Email Marketing Supported
Employee Management Supported
Gift Card Management Not Supported
Multi-Location Not Supported
Point of Sale (POS) Supported
Practice Management Not Supported
SOAP Notes Not Supported

Salon Features

Appointment Management Supported
Booth Rental Not Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Not Supported
Loyalty Program Not Supported
Multi-Location Not Supported
Payroll Management Supported
Point of Sale (POS) Supported
Recurring Appointments Supported

Pet Grooming Features

Appointment Reminders Supported
Appointment Scheduling Supported
Billing & Invoicing Not Supported
Client Management Supported
Commission Management Not Supported
Inventory Management Not Supported
Mobile Grooming Supported
Point of Sale (POS) Supported
Recurring Appointments Supported
Services List Supported
Staff Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Not Supported
Group Scheduling Supported
Interview Scheduling Not Supported
Meeting Room Booking Not Supported
Multi-Location Not Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Integrations

Google Analytics Supported
Google Calendar Supported
Mailchimp Supported
Stripe Supported
AnswerConnect Not Supported
Constant Contact Not Supported
Facebook Not Supported
Gmail Supported
Instagram Not Supported
MAP Communications Not Supported
Microsoft Outlook Supported
Motileo Not Supported
PATLive Not Supported
Shift Not Supported
Smartest Voice Not Supported
Smith.ai Not Supported
Square Payments Not Supported
Stackreaction Not Supported
TrueReview Not Supported
Wix Not Supported

Integrations

Google Analytics Supported
Google Calendar Supported
Mailchimp Supported
Stripe Supported
AnswerConnect Supported
Constant Contact Supported
Facebook Supported
Gmail Not Supported
Instagram Supported
MAP Communications Supported
Microsoft Outlook Not Supported
Motileo Supported
PATLive Supported
Shift Supported
Smartest Voice Supported
Smith.ai Supported
Square Payments Supported
Stackreaction Supported
TrueReview Supported
Wix Supported
Claim FlexBooker and update features and information
Claim FlexBooker and update features and information
Claim Setmore and update features and information
Claim Setmore and update features and information