ICTCRM

ICTCRM

ICTVision
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About

FleetInfinity is a unified fleet intelligence, GPS tracking, and AI video telematics platform. Designed for fleet operators, logistics companies, and resellers, it integrates real-time GPS tracking, fuel intelligence, predictive maintenance, and AI-powered driver safety (ADAS & DMS dashcams) into a single high-availability dashboard. FleetInfinity is hardware-agnostic, supporting 1,000+ device models (trackers, OBD-II, BLE tags) with a 2-day integration turn-around. It features a robust multi-tenant reseller/partner portal for white-labeling, allowing partners to launch their own branded tracking service. Operations teams get powerful web dashboards, and drivers get native mobile apps with sub-second event alert latencies and ignition-blocking capabilities. The platform includes custom report builders, geofencing, remote immobilization, and full REST API integration.

About

ICTCRM is the modern unified communications integrated Customer Relationship management (CRM) software system for running any type of Business. ICTCRM is multitenant, turn key, and white label software solution for all type of business especially internet services providers, Carriers and telecommunications operators.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Fleet operators, logistics & transport providers, construction & heavy machinery companies, public transit agencies, corporate transit services, medical cold-chain logistics providers, emergency services, agricultural managers, aviation ground handling teams, maritime vessel operations, and telematics resellers or software vendors seeking a white-labeled fleet management solution.

Audience

Internet service provider, carriers, telecommunication operators

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

5 $/month/user
Flexible Partner Program and White label is also available
Free Version Not Supported
Free Trial Not Supported

Pricing

$199
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.8 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • ICTCRM impresses from moment one because it’s basically CRM + contact center fused into one powerful solution. It’s built on SuiteCRM, giving you all the proven tools for customer relationship management, and then layers on ICTContact so you get voice, messaging, IVR, real-time surveys, broadcasting — all in one dashboard. The fact that it’s multi-tenant and white-label makes it ideal if you want to serve multiple brands or clients. Dashboards are clean and user-friendly, and all communications flow nicely: no more switching tools just to handle complaints, follow-ups, or campaigns. The security and permissions features are solid too, which gives peace of mind when working with teams or sensitive customer data.
  • With ICTCRM, our business has transformed significantly. It seamlessly integrates communication tools, enabling real-time surveys, notifications, and customer engagement.
  • Employing the ICTCRM software has led to a remarkable metamorphosis in our business operations. This cutting-edge platform seamlessly amalgamates communication tools such as voice calls and text messaging, empowering us to carry out real-time surveys, dispatch crucial notifications, and interact with customers in inventive manners. Hence, I find this software, ICTCRM, exceptionally beneficial for my rapidly evolving business due to its robust routing system and myriad other features that facilitate smooth workflow.
  • With ICTCRM, our business operations have undergone a remarkable transformation.
  • Utilizing ICTCRM has revolutionized our business operations. It's an advanced, cohesive communications-integrated CRM platform that has completely reshaped how we interact with our customers and streamline our workflows. Through its smooth incorporation of communication technologies such as voice calls and text messaging, we can carry out instantaneous surveys, dispatch crucial notifications, and interact with our customers in unprecedented ways.

Cons

  • The amount of features means there's a bit of setup work up front — policies, permissions, workflows, and integration need careful config. But once that initial setup is done, it runs quite smoothly.
  • No major issues with ICTCRM; work is easy and satisfying.
  • The incorporation of ICTCRM has greatly improved our business operations, facilitating smooth communication and inventive customer engagement via real-time surveys and notifications. Consequently, there are no major concerns, and I feel confident in our security measures.
  • No major issues with ICTCRM; it's streamlined my business operations effectively.
  • I haven't faced any significant challenges with ICTCRM!

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

FleetInfinity
Oman
www.fleetinfinity.com

Company Information

ICTVision
Founded: 2006
Australia
www.ictcrm.com

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Categories

Fleet Management Supported
GPS Tracking Supported
Telematics Supported

Categories

CRM Supported

Fleet Management Features

Dispatch Management Supported
Employee Management Not Supported
Fuel Management Supported
GPS Tracking Supported
Incident Reporting Not Supported
Inspection Management Supported
Inventory Management Supported
Maintenance Management Not Supported
Mileage Tracking Supported
Motor Pool Not Supported
Routing Not Supported
Tire Management Not Supported
VIN Lookup Not Supported
Work Order Management Not Supported

GPS Tracking Features

Alerts/Notifications Supported
Asset Tracking Supported
Driver Management Supported
Historical Reporting Supported
Mobile Tracking Supported
People Tracking Supported
Real Time Tracking Supported
Routing Not Supported
Status Tracking Not Supported
Territory Management Supported
Vehicle Tracking Supported

Integrations

ICTBroadcast Not Supported

Integrations

ICTBroadcast Supported
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