WorkTracer

WorkTracer

GrenSoft
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About

Fixitize is an all-in-one repair shop management platform designed to simplify operations, increase efficiency, and eliminate workflow chaos. From tickets and work orders to scheduling, payroll, inventory, and point of sale, Fixitize centralizes every daily task into one intuitive system. Shops can track jobs from intake to completion, manage parts and stock in real time, and streamline customer communication with built-in automation. Flexible workflows adapt to any repair business—whether you service phones, computers, electronics, or multi-location operations. With powerful reporting and smart tools that scale as you grow, Fixitize ensures every team member works faster and more accurately. It’s everything a repair shop needs to run smoothly from day one.

About

WorkTracer is an inexpensive Windows based software package for small to medium sized repair shops. It is very simple to use; your staff will require no special training, just a basic understanding of Windows.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Electronics repair shop owners, device and computer repair businesses, service center managers, technicians, and small to mid-sized repair teams looking for a cloud-based system to manage repair tickets, work orders, inventory, staff schedules, invoicing, and point-of-sale operations.

Audience

Repair shops searching for a solution to manage and improve all their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$49/month
Free Version
Free Trial

Pricing

$280.00/one-time
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Simple and flexible. I can customise ticket forms and fields to match exactly how my business works. Doesn't require any training. Perfect for someone like me who has growing business needs.
  • Fixitize makes it easy to manage repair jobs, spare parts, and customer records in one place. We handle industrial automation equipment, so tracking parts, serial numbers, and repair history is critical. The job workflow is clear, inventory updates correctly, and the system works well for daily operations without being overly complex.

Cons

  • Some third-party apps that I have used with other software are not there, but still sufficient enough at its own.
  • Some advanced automation-specific features like deep PLC asset mapping or highly customized reports are still limited. A few UI areas could be faster when handling large inventories, but nothing that blocks daily work.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fixitize
Founded: 2023
Australia
fixitize.com

Company Information

GrenSoft
Founded: 1992
United Kingdom
www.grensoft.com/WorkTracer/

Alternatives

SmartRepair System

SmartRepair System

Quantumic IT Solutions

Alternatives

Weefix

Weefix

Weefix Technologies
Digital Wrench

Digital Wrench

VMT Software
GearsApp

GearsApp

Weefix Technologies

Categories

Categories

Repair Shop Features

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Repair Shop Features

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Auto Repair Features

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
Vehicle Tracking
VIN Lookup
Work Order Management

Integrations

Twilio

Integrations

Twilio
Claim Fixitize and update features and information
Claim Fixitize and update features and information
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Claim WorkTracer and update features and information