Fivestars

Fivestars

Fivestars Loyalty
+
+

Related Products

  • Extole
    71 Ratings
    Visit Website
  • Rezku Point of Sale
    65 Ratings
    Visit Website
  • VoucherCart
    67 Ratings
    Visit Website
  • RetailEdge
    201 Ratings
    Visit Website
  • LabWare LIMS
    113 Ratings
    Visit Website
  • DropTrack
    191 Ratings
    Visit Website
  • Haystack
    282 Ratings
    Visit Website
  • SalesTarget.ai
    50 Ratings
    Visit Website
  • Pipedrive
    10,456 Ratings
    Visit Website
  • Muzaic
    2 Ratings
    Visit Website

About

Need a better way to reach your customers? Over 14,000 businesses use Fivestars to bring customers back 2x more often with text, email, and mobile app marketing tools. We provide you with a free Customer Touchscreen to sign up customers easily. With AutoPilot and Unlimited Promotions, stay top of mind by automatically reaching out to your customers with the right offer at the right time. We also provide detailed reporting on your customers' visit and spend behaviors.

About

TapMango is a fully branded loyalty solution offering the most advanced rewards program to retailers and restaurants. Engage customers with our powerful marketing tools, get new customers with our referral system and review boost, increase revenue with flash sales and mobile ordering and more.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small and medium sized businesses with brick-and-mortar locations

Audience

Ideal for any retail store wanting to retain their loyal customers, attract new clients, and find innovative ways to sell to their existing customers.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$299 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 3.3 / 5
ease 3.7 / 5
features 3.7 / 5
design 3.0 / 5
support 4.3 / 5

Pros & Cons from Real Users

Pros

  • It shows you local businesses near you all at one place and rewards you with loyalty points. Easy to use. Available across all leading platforms.
  • I use the app to get local deals from various places and I love getting loyalty points.
  • It's easy to use. I usually forget but it's right there and simple
  • Savvy is always the best and most helpful person I have ever met. She should be running things there. She’s so smart and calm and patient
  • Fivestars has some really awesome loyalty programs and gives local businesses a way to compete with larger companies.

Cons

  • Limited number of vendors use it so might not be good for all regions.
  • I get remarketed to from businesses that I never wanted to hear from.
  • I forget to use it. Need to be able to just scan barcode instead of typing crap in
  • Nothing absolutely nothing. Everything was perfect and always is
  • There is currently nothing I have found that would be a con.

Pros & Cons from Real Users

Pros

  • The people are the best part. The sales rep and internal operations team were very polite and consistently kind.
  • TapMango is an interesting and profitable platform to promote e-commerce. It provides conveniences both for us when promoting products and services. It is also convenient for customers to bid and make purchases. It helps us track our customers throughout the buying process, and its review system is excellent; it helps us increase customer loyalty and give reputation to our business. It makes everything more convenient for marketing and sales teams to push products and make it convenient for customers to make purchases. It is an excellent platform to increase sales and generate more revenue.
  • TapMango has given a good impression to every person interested in my products or services. It is simple as the sales channel is elaborated; in a few words, it is distributed with the necessary quality. The support is synchronized with the history and gives an immediate response. TapMango prevails in commerce as a tool that drives sales.

Cons

  • • Unexpected and undisclosed costs, including required third-party subscriptions (Ecard Systems and Apple Developer fees) that were not clearly communicated during the sales process. • Misrepresentation of system integration, specifically the claim of a “fully integrated” POS solution, which in practice requires manual workarounds that slow transactions. • Missed and significantly delayed launch timelines, despite providing ample notice and completing all requested onboarding and marketing preparations. • Lack of a functional final product, including a non-operational app and online ordering system that has never processed a single order. • Restricted access to our own customer and loyalty data, which has prevented us from transitioning to a functioning alternative solution.
  • TapMango is expensive, and their support team leaves a lot to be desired; we have not been able to establish contact with them most of the times we have requested it, they need to improve.
  • The price is high; I found it somewhat expensive because it is simple, and its functions are not so exponential in scope. Plus, its overall design is a bit dated.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fivestars Loyalty
Founded: 2011
United States
www.fivestars.com

Company Information

TapMango
Founded: 2013
Canada
www.tapmango.com/

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Categories

Categories

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management Features

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Integrations

Agiliron
Birdeye
Commerce7
Enplug DisplayOS
GuestRez
Lightspeed Retail
Shopify
Square Appointments
Square POS
Square Payments
Square for Retail
Toast Kitchen Display System
Toast POS

Integrations

Agiliron
Birdeye
Commerce7
Enplug DisplayOS
GuestRez
Lightspeed Retail
Shopify
Square Appointments
Square POS
Square Payments
Square for Retail
Toast Kitchen Display System
Toast POS
Claim Fivestars and update features and information
Claim Fivestars and update features and information
Claim TapMango and update features and information
Claim TapMango and update features and information