Fivestars

Fivestars

Fivestars Loyalty
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About

Need a better way to reach your customers? Over 14,000 businesses use Fivestars to bring customers back 2x more often with text, email, and mobile app marketing tools. We provide you with a free Customer Touchscreen to sign up customers easily. With AutoPilot and Unlimited Promotions, stay top of mind by automatically reaching out to your customers with the right offer at the right time. We also provide detailed reporting on your customers' visit and spend behaviors.

About

Phaedon is a loyalty strategy, customer experience, analytics, and technology company that helps brands build emotional loyalty and connect customer engagement to revenue. The company supports loyalty programs across every stage of growth, from first program design to global-scale execution. Phaedon combines human-centered strategy, AI-powered insights, predictive analytics, GenAI tools, and flexible technology to help brands create personalized experiences. Its Tally SaaS Loyalty Platform powers configurable loyalty programs with promotions, rules, rewards orchestration, customer-level modeling, segmentation, real-time data ingestion, activation, security, compliance, and enterprise scale. Phaedon’s solutions include Loyalty Strategy and Program Design, Customer Experience Transformation, and Marketing Analytics and AI. Built for brands that want to go beyond transactions, Phaedon helps companies understand why customers stay and create loyalty experiences that drive growth.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Small and medium sized businesses with brick-and-mortar locations

Audience

Travel brands, hospitality companies, retailers, enterprise brands, loyalty teams, marketing teams, customer experience leaders, analytics teams, employee experience teams, and organizations that need loyalty strategy, program design, emotional loyalty, customer experience transformation, marketing analytics, AI-powered insights, predictive analytics, GenAI tools, rewards orchestration, customer segmentation, real-time activation, and enterprise loyalty technology.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$299 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.5 / 5
design 4.5 / 5
support 4.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • It shows you local businesses near you all at one place and rewards you with loyalty points. Easy to use. Available across all leading platforms.
  • I use the app to get local deals from various places and I love getting loyalty points.
  • It's easy to use. I usually forget but it's right there and simple
  • Savvy is always the best and most helpful person I have ever met. She should be running things there. She’s so smart and calm and patient
  • Fivestars has some really awesome loyalty programs and gives local businesses a way to compete with larger companies.

Cons

  • Limited number of vendors use it so might not be good for all regions.
  • I get remarketed to from businesses that I never wanted to hear from.
  • I forget to use it. Need to be able to just scan barcode instead of typing crap in
  • Nothing absolutely nothing. Everything was perfect and always is
  • There is currently nothing I have found that would be a con.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fivestars Loyalty
Founded: 2011
United States
www.fivestars.com

Company Information

Phaedon
Founded: 2019
United States
www.wearephaedon.com

Alternatives

Preferred Patron Loyalty

Preferred Patron Loyalty

Preferred Patron Loyalty, LLC

Alternatives

Kaizen Loyalty Platform

Kaizen Loyalty Platform

Kaizen Loyalty

Categories

Categories

Customer Loyalty Features

Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management Features

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Integrations

Birdeye
Enplug DisplayOS
GuestRez
Salesforce Agentforce Marketing

Integrations

Birdeye
Enplug DisplayOS
GuestRez
Salesforce Agentforce Marketing
Claim Fivestars and update features and information
Claim Fivestars and update features and information
Claim Phaedon and update features and information
Claim Phaedon and update features and information