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About

Empowering unparalleled guest engagement with unmatched data and intelligence, we are the innovative, pioneering leaders in restaurant CRM, analytics, and strategic restaurant marketing. Pioneering restaurant marketing, we've excelled for 20+ years and 50,000 thrilled clients. Our recipe for success? Serving up targeted, captivating content to delight your guests, always. We’ll pull any or all of your data — Point of Sale, Reservations, Delivery, Online Ordering, and more. If you have access, we’ll connect to it. Then we’ll show you how to use that intelligence for more effective marketing. Every guest has an evolving story with your brand. We’ll help you build robust profiles that will inform and maximize every brand interaction. Glean insights to create targeted offers and create loyal customers.

About

Ziksta is a restaurant feedback intelligence platform designed to help multi-location restaurant brands monitor customer experience and identify operational issues before they impact public ratings. The platform collects data from Google Reviews and in-store guest feedback, then uses AI-driven sentiment analysis and NPS tracking to uncover outlet-level performance signals. Instead of simply displaying feedback, Ziksta converts customer comments into clear operational insights and recommended actions for each restaurant location. This allows management teams to detect problems such as slow service, cleanliness concerns, or inconsistent food quality early. By highlighting which outlets are at risk and why, Ziksta enables restaurant operators to intervene quickly and protect their brand reputation. The platform provides a unified dashboard that leadership, operations teams, and outlet managers can easily understand.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Restaurants

Audience

Multi-location restaurant chains, hospitality brands, and restaurant operations teams that need AI-powered insights to monitor customer feedback, improve outlet performance, and protect brand reputation

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$50
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Fishbowl
Founded: 2001
United States
fishbowl.com

Company Information

Ziksta
Founded: 2025
Finland
www.ziksta.com

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Alternatives

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PAR OPS

PAR OPS

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Delightable

Delightable

Fishbowl

Categories

Categories

Integrations

BarTender Supported
ConnectPointz Supported
GMDH Streamline Supported
LeafLink Supported
QuickBooks Online Supported
Rayven Supported
WizCommerce Supported

Integrations

BarTender Not Supported
ConnectPointz Not Supported
GMDH Streamline Not Supported
LeafLink Not Supported
QuickBooks Online Not Supported
Rayven Not Supported
WizCommerce Not Supported
Claim Fishbowl and update features and information
Claim Fishbowl and update features and information
Claim Ziksta and update features and information
Claim Ziksta and update features and information