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About

Engagement AdvantageSM from Fiserv delivers an integrated approach that enables your business to offer the billing and payment options your customers demand, drive greater engagement to increase growth, and help you compete on the customer experience. People expect personalized experiences and convenient choices with every interaction. Meet their diverse demands and effectively compete on the customer experience with access to new technologies and expertise - without adding unnecessary cost and complexity to your operations. There's more than one way to deliver bills, and more than one way to reach the people reading them. Whatever the delivery method, customers spend serious time with their monthly bills. Our research shows that on average customers spend approximately two to four minutes on each paper bill, and slightly less on each electronic bill. Highly personalized, branded bills can engage, cross-sell and deliver a consistent cross-channel customer experience.

About

Functional Finance is the insurance billing and payments engine that governs how money actually moves once a policy decision is made. Sitting between the policy system and the general ledger, FF takes policy events—binds, endorsements, cancellations, reinstatements—and deterministically executes the resulting financial obligations. It handles billing and invoicing, payment collection, cash application, treasury routing, and distribution partner payables across agency bill, direct bill, installments, and premium finance models. Payments are automatically applied at the policy and line-item level, commissions and remittances stay in sync, and every transaction remains auditable over time. The result is a policy-aware flow-of-funds system that replaces manual reconciliation with predictable, scalable financial operations.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Insurance agencies and companies in need of a cloud solution for risk and insurance management

Audience

Managing General Agents (MGAs), Insurance Carriers, Risk exchanges and MGA platforms, Finance, operations, and billing teams

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fiserv
Founded: 1984
United States
www.fiserv.com/en/about-fiserv/resource-center/brochures/engagement-advantage-present-fact-sheet.html

Company Information

Functional Finance
United States
functionalfi.com

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Categories

Categories

Insurance Agency Features

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Integrations

ARGO
AXIOM
AdSystem
Allegro Lending Suite
Assure Security
Charge-off Loan Tracker
CharityEngine
Coriunder BAAS
Diplomat Managed File Transfer
Kinective Bridge
Paylocity
SkyStem ART
ThingSpace IoT Platform
VGS Platform

Integrations

ARGO
AXIOM
AdSystem
Allegro Lending Suite
Assure Security
Charge-off Loan Tracker
CharityEngine
Coriunder BAAS
Diplomat Managed File Transfer
Kinective Bridge
Paylocity
SkyStem ART
ThingSpace IoT Platform
VGS Platform
Claim Fiserv Engagement Advantage and update features and information
Claim Fiserv Engagement Advantage and update features and information
Claim Functional Finance and update features and information
Claim Functional Finance and update features and information