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About

Looking to engage your customers better? At Firework, we specialize in creating interactive and engaging digital storefront experiences. Our state-of-the-art video commerce solution combines shoppable video and livestream technologies to create a seamless shopping experience that drives sales and fosters deep emotional connections with your customers. But our platform offers more than just an immersive shopping experience. We also provide critical insights into customer behavior and preferences, enabling you to optimize your marketing strategies for even greater success. With our user-friendly interface and seamless tech stack integration, it's easy to get started at any level of tech expertise. We're passionate about helping businesses unlock their potential through customer engagement. That's why we're proud to power over 1000 brands including Walmart, Samsung, L'Oréal, Guess, Unilever, Sam's Club, and Vogue. Request a demo today to see the power of Firework for yourself!

About

Engage and convert customers through social livestreams and personalized shopping experiences. Social Chat allows you to interact with customers as if they are shopping in store. This enables brands to provide real time suggestions and recommendations. Customers can also interact with your brand and other shoppers in real time. Significant increase in add to cart and checkout rates. Build your customer database directly from livestream events. Powerful analytics to help you understand the path to purchase. While you can build a community on social networks, you'll never own your audience or control your brand. With Social Chat, you own your audience on your site, build your community, engage and eventually convert them to customers. Live streams naturally create a sense of urgency to purchase. With Social Chat, users can add products to cart and checkout with just one click. The frictionless checkout experience delivers instant gratification and results in higher conversion rates.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Brands, Retailers, Publishers

Audience

Conversational commerce platform that helps companies to convert engagement to revenue

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Custom

STARTER
Best for small businesses that want to add livestreaming and short video to their websites.

PLUS
Best for a business that is operating at scale and wants to bring their brand to the next level with livestreaming and short video.

ENTERPRISE
Best for enterprise clients. Let us work together to tailor our services to best fit your business needs.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • We integrated Firework into our website and are seeing strong conversion rates and uptick in add-to-carts via the video integration.

Cons

  • Nothing, seamless experience and doesn't take away from our site or become a distraction for shoppers.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Firework
Founded: 2017
United States
firework.com

Company Information

Social Chat
Founded: 2021
United States
onsocialchat.com

Alternatives

Alternatives

Amazon Live

Amazon Live

Amazon

Categories

eCommerce Tools Supported
Live Shopping Supported
Live Streaming Supported
Shoppable Video Supported
Video Supported
Video Advertising Supported
Video Making Supported
Virtual Shopping Supported

Categories

Live Streaming Features

Access Control Supported
Audience Analytics Supported
Audience Engagement Supported
Browser-based Not Supported
Customizable Branding Supported
Encoding Not Supported
Event Scheduling Supported
Live Streaming Production Supported
Moderation Not Supported
Monetization Tools Not Supported
Multi-Screen / Split-Screen Not Supported
Multiple Camera Feeds Not Supported
Multistreaming Not Supported
Session Recording Supported
Social Media Integration Supported
Streaming Platform Integration Not Supported

Video Features

Analytics Supported
Brand Overlay Supported
Bulk Uploading Not Supported
Closed Captions Not Supported
Mobile Screen Support Supported
Privacy Options Not Supported
Social Sharing Supported
Video Looping Not Supported
Video Streaming Supported

Video Advertising Features

Ad Optimization Supported
Collaboration Tools Not Supported
Creative Asset Management Not Supported
Demand-Side Platform (DSP) Not Supported
Design Ads Not Supported
Display Advertising Supported
In-App Video Supported
Media Buying Not Supported
Reporting / Analytics Supported
Social Advertising Supported
Supply-Side Platform (SSP) Not Supported
Video Monetization Not Supported

Video Making Features

Animation Not Supported
Collaboration Tools Not Supported
Customizable Branding Supported
Drag & Drop Supported
Media Library Supported
Privacy Options Not Supported
Social Sharing Supported
Templates Supported
Text Overlay Supported
Text to Video Not Supported
Video Capture Not Supported
Voice-Over Not Supported

Integrations

Shopify Supported
Appbrew Supported
Magento Supported
Salesforce Agentforce Commerce Supported
WooCommerce Supported
WordPress Supported

Integrations

Shopify Supported
Appbrew Not Supported
Magento Not Supported
Salesforce Agentforce Commerce Not Supported
WooCommerce Not Supported
WordPress Not Supported
Claim Firework and update features and information
Claim Firework and update features and information
Claim Social Chat and update features and information
Claim Social Chat and update features and information