eAgent Solutions

eAgent Solutions

Diverse Computing
+
+

Related Products

  • Polonious
    2 Ratings
    Visit Website
  • LegalEdge
    17 Ratings
    Visit Website
  • TraceEngine
    1 Rating
    Visit Website
  • Qualio
    919 Ratings
    Visit Website
  • Onetrace
    4 Ratings
    Visit Website
  • Mitti (by SafetyCulture)
    648 Ratings
    Visit Website
  • SmartDraw
    565 Ratings
    Visit Website
  • OptiSigns
    8,262 Ratings
    Visit Website
  • AuctionMethod
    43 Ratings
    Visit Website
  • gtechna
    19 Ratings
    Visit Website

About

Fire Files™ is a records management system for fire, arson, bomb and police investigations. For over 10 years, hundreds of municipal, county and state agencies have used Fire Files for their investigative case management and reporting. Empower your investigators today! Fire Files helps us keep track of everything for our cases, from suspects to evidence to narratives to pictures and we can generate reports with one click. Are you Value Added Reseller (VAR) that works with customers in public safety or law enforcement? Increase sales and stand out from the competition with our industry-leading software and IT services. Generate high commissions and recurring revenue by partnering with ALBX Solutions today. Are you a college, university or continuing education facility with programs related to criminal justice, public safety, fire sciences, industrial safety, risk management or law enforcement? Our software is free for use in computer labs, classroom environments, etc.

About

Our suite of eAgent products allows you to continue to protect and serve the public with no disruptions from your software. We use real customer feedback to customize all of our software because we understand that everyone has different needs. You get continuous updates and improvements without interruption. eAgent Gateway can save you thousands of dollars every year, with increased reliability. eAgent X2 is the cost-effective, agile way to meet the newest CJIS Security Policy Advanced Authentication update. Our off-the-shelf solutions are the very best in the criminal justice domain, and they’re backed by our second to none customer support. eAgent FUSE is our highly customizable message switch suite. eAgent offers a modern take on traditional Computerized Criminal History software.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Fire departments in need of a fire rescue solution for emergency dispatch situations

Audience

Communities searching for a criminal justice software

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1597 one-time payment
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Fire Files
Founded: 2000
United States
www.firefiles.com

Company Information

Diverse Computing
Founded: 2001
United States
www.diversecomputing.com

Alternatives

Alternatives

Sundance: RMS

Sundance: RMS

Sundance Systems
Omnixx Force

Omnixx Force

Datamaxx Applied Technologies
Digital PhotoManager

Digital PhotoManager

Dataworks Plus

Categories

Categories

Law Enforcement Supported

Law Enforcement Features

Case Management Supported
Certification Management Supported
Court Management Supported
Court Management Integration Supported
Crime Scene Management Supported
Criminal Database Supported
Dispatching Supported
Evidence Management Supported
Field Reporting Supported
Incident Mapping Supported
Internal Affairs Administration Supported
Investigation Management Supported
Scheduling Supported

Fire Department Features

Custom Map Views Not Supported
Equipment Tracking Supported
Event Calendar Supported
Facility Pre-planning Data Supported
In-Vehicle Navigation Not Supported
Incident Response Checklists Supported
Pictometry Imagery Not Supported
Scheduling Not Supported
Search Supported

Investigation Management Features

Contact Management Supported
Data Management Supported
Incident Management Supported
Reporting & Statistics Supported
Subject Profiles Supported

Law Enforcement Features

Case Management Not Supported
Certification Management Supported
Court Management Not Supported
Court Management Integration Supported
Crime Scene Management Not Supported
Criminal Database Supported
Dispatching Not Supported
Evidence Management Not Supported
Field Reporting Supported
Incident Mapping Supported
Internal Affairs Administration Not Supported
Investigation Management Not Supported
Scheduling Not Supported

Integrations

Dial Your Leads Not Supported
GigTel Not Supported
Simplii Not Supported
T-Max Phone Systems Not Supported

Integrations

Dial Your Leads Supported
GigTel Supported
Simplii Supported
T-Max Phone Systems Supported
Claim Fire Files and update features and information
Claim Fire Files and update features and information
Claim eAgent Solutions and update features and information
Claim eAgent Solutions and update features and information