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About

Fire Files™ is a records management system for fire, arson, bomb and police investigations. For over 10 years, hundreds of municipal, county and state agencies have used Fire Files for their investigative case management and reporting. Empower your investigators today! Fire Files helps us keep track of everything for our cases, from suspects to evidence to narratives to pictures and we can generate reports with one click. Are you Value Added Reseller (VAR) that works with customers in public safety or law enforcement? Increase sales and stand out from the competition with our industry-leading software and IT services. Generate high commissions and recurring revenue by partnering with ALBX Solutions today. Are you a college, university or continuing education facility with programs related to criminal justice, public safety, fire sciences, industrial safety, risk management or law enforcement? Our software is free for use in computer labs, classroom environments, etc.

About

Viddle is a SaaS-based investigation management solution for private investigators and investigators in private and government sectors. Viddle is simple to use and specifically designed to save time in case creation and case management tasks. Viddle facilitates collaboration with other investigators, allowing a primary case investigator to add secondary collaborating investigators from partnering organizations and allocate tasks to the team working on a case. Viddle has built-in video conferencing to facilitate meetings and screen-sharing between investigators. All case evidence is securely stored in Amazon AWS S3 Sydney. Viddle also allows requests of information from parties to a case, such as witness statements and evidence, through online requisitions, eliminating the need for travel to collect case documents.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Fire departments in need of a fire rescue solution for emergency dispatch situations

Audience

Private investigators, private and government investigations and any other organizations seeking a simple, collaborative investigation management platform to accelerate case management and evidence acquisition.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1597 one-time payment
Free Version Not Supported
Free Trial Supported

Pricing

$39/month
- Cancel any time. No lock in contract.
- Try Viddle free for 14 days with all features before signing up.
- Monthly pay-as-you-go or discounted annual subscription.
- If you would like to pause your subscription, we will be glad to work with you to retain your data accordingly for when you resume.

​Individual Plan:
- $39/month or $390/year
- 1 Investigator Account
- Ideal for a sole trader
- 100GB file storage per month
- $10/month per extra 100GB
- Unlimited external and internal case corroborators**

Team Plan
- $249/month or $2,490/year
- 6 Investigator Accounts*
- $39/month per extra user
- 1TB file storage per month
- $39/month per extra 1TB
- Unlimited external and internal case corroborators**

Custom Enterprise:
- Teams and Individual accounts to suit your organisational structure
- Scalable storage allowance based on forecast data uploads
- Custom workflows and notifications
- Pricing to suit operating budget

*All users in the Team belong to the same investigating organisation.
**Case corroborators are existing Viddle users who have finished their trial period.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Fire Files
Founded: 2000
United States
www.firefiles.com

Company Information

Viddle
Founded: 2021
Australia
www.viddle.com.au

Alternatives

Alternatives

IMS

IMS

Investigator Software
Sundance: RMS

Sundance: RMS

Sundance Systems
Case Closed Software

Case Closed Software

Crime Tech Solutions
Contextine Case Management

Contextine Case Management

Contextine Solutions

Categories

Categories

Investigation Management Features

Contact Management Supported
Data Management Supported
Incident Management Supported
Reporting & Statistics Supported
Subject Profiles Supported

Fire Department Features

Custom Map Views Not Supported
Equipment Tracking Supported
Event Calendar Supported
Facility Pre-planning Data Supported
In-Vehicle Navigation Not Supported
Incident Response Checklists Supported
Pictometry Imagery Not Supported
Scheduling Not Supported
Search Supported

Law Enforcement Features

Case Management Supported
Certification Management Supported
Court Management Supported
Court Management Integration Supported
Crime Scene Management Supported
Criminal Database Supported
Dispatching Supported
Evidence Management Supported
Field Reporting Supported
Incident Mapping Supported
Internal Affairs Administration Supported
Investigation Management Supported
Scheduling Supported

Investigation Management Features

Contact Management Supported
Data Management Supported
Incident Management Supported
Reporting & Statistics Supported
Subject Profiles Supported

Integrations

Amazon Web Services (AWS) Not Supported
Bubble Not Supported
Daily Not Supported
Google Maps Not Supported
Stripe Not Supported

Integrations

Amazon Web Services (AWS) Supported
Bubble Supported
Daily Supported
Google Maps Supported
Stripe Supported
Claim Fire Files and update features and information
Claim Fire Files and update features and information
Claim Viddle and update features and information
Claim Viddle and update features and information