ebankIT

ebankIT

ebankIT Omnichannel Digital Banking Platform
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About

Conversational AI Built for: Banks. Conversational AI built for banking, convenient customer service ready out-of-the-box. How Bank and CU Customers are Achieving Chatbot Success. There’s a lot of chatbot hype, but let’s see how real banks and credit unions just like yours use Finn AI’s purpose-built chatbots optimized specifically for banking. Conversational AI Chatbots created specifically for banks and credit unions. Finn AI is an AI powered chatbot helping banks and credit unions automate and scale convenient self service. As the front line for bank customer service, it reduces customer wait time and call center load, delivers 24/7 self service, and helps mid-sized banks offer the sophisticated digital options needed to compete. Finn AI is delivered as a complete managed service, including software, management and pre-trained AI knowledge continuously growing from our network of banks and CUs.

About

ebankIT enables banks and credit unions to deliver the same humanized, personalized, and accessible digital experience on mobile, web, and voice banking, as well as whatever future channel may come next. Enhanced with flexible and robust full omnichannel capabilities, ebankIT Digital Banking Platform offers a fast and seamless digital banking transformation. With extensive customization capacity and a continuous focus on human interactions, ebankIT future-proves the digital strategy of banks and credit unions, empowering them with a truly customer-first approach Our story ebankIT was founded in 2014, by an experienced team of fintech experts, who believe there was a better way for financial institutions to digitally engage with their customers and members.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Banks looking for a conversational AI platform

Audience

Financial Institutions searching for a digital banking platform combining state-of-the-art technology with a customer-centric approach

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Finn AI
Founded: 2014
Canada
www.finn.ai

Company Information

ebankIT Omnichannel Digital Banking Platform
Founded: 2013
Portugal
www.ebankit.com

Alternatives

Alternatives

FRONTeO e-Banking

FRONTeO e-Banking

Mainsys Engineering
Abe.ai

Abe.ai

Abi.ai

Categories

Categories

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Banking Features

ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring

Integrations

Fiserv
Glia
Jack Henry Business Banking
MX
Mambu
Unblu

Integrations

Fiserv
Glia
Jack Henry Business Banking
MX
Mambu
Unblu
Claim Finn AI Chatbot and update features and information
Claim Finn AI Chatbot and update features and information
Claim ebankIT and update features and information
Claim ebankIT and update features and information