Findjoo vs. ShapeNet Comparison


Findjoo	ShapeNet	+	+
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About Findjoo is a reliable membership management software solution for nonprofits, associations, clubs, and fitness centers. Designed to help businesses manage their members and customers effectively, Findjoo offers a fully integrated suite that includes powerful features and/or functionalities such as event scheduling, point of sale, online payments, client management, credit card processing, reservations management, dues management, sales reporting, event ticketing, email marketing and more. By leveraging Findjoo, you can provide a more engaging customer experience that will help build lasting loyalty.		About Increase your EMPLOYEE PRODUCTIVITY and improve MEMBER ENGAGEMENT with ShapeNet Club Management Software. An all-in-one cloud-based management solution for fitness, country clubs and wellness facilities. Shapenet delivers a full suite of integrated technology solutions. Services offered include TEXTING, MOBILE APP, SALES MANAGEMENT, POS, GAMIFICATION AND LOYALTY POINTS, CUSTOM QUESTIONNAIRES, DOOR ACCESS, SCHEDULING, PERSONAL TRAINING AND CLASS MANAGEMENT, AUTOMATED BILLING, VIDEO FITNESS WORKOUTS and ABILITY TO PASS CONVIENCE FEES TO MEMBERS, Since 2002, ShapeNet has been providing enterprise cloud-based SaaS solutions, including Health Club Management Software, Health Club Billing Software.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Supported
Audience Findjoo is ideal for nonprofits and associations that need tools to seamlessly manage their memberships, bookings, employees, events, locations, emails, and contacts. Higher education, human services, public broadcast, healthcare, arts and cultural organizations, national and international groups, and several other industries can customize Findjoo to suit their needs.		Audience Gym managers and businesses in search of a gym management solution to handle all their fitness management needs and requirements
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $50.00/month Monthly subscription with no limits and no setup fees. Free Version Supported Free Trial Supported		Pricing $99.00/month Free Version Supported Free Trial Supported
Reviews/Ratings Overall 4.6 / 5 ease 4.2 / 5 features 4.8 / 5 design 4.4 / 5 support 5.0 / 5 Read all reviews		Reviews/Ratings Overall 5.0 / 5 ease 4.7 / 5 features 4.8 / 5 design 4.2 / 5 support 4.8 / 5 Read all reviews
Pros & Cons from Real Users Pros Customer service is outstanding. If there has ever been an issue the problem is resolved with interface with the same person. Findjoo was able to get us up and running quickly. We have never used all of its features, but what we have used works well for us. The best thing about Findjoo is that our rep, Christian, has always been available immediately and knows the product thoroughly. Findjoo has a wide range of capabilities! It was the only product I found that met all of my needs in one. The support team has been very helpful and responsive to all of my questions and needs. Most things are figured out within 24 hours. Some of the more complicated requests/concerns Ive had took longer, but the team remained in touch on the progress throughout. When I took over as chair of the board of The Mahone Bay Centre, we were renting rooms, hosting events and selling memberships with pieces of paper and a file cabinet for our database. I did a lot of research and Findjoo hit the mark. Solutions for all types of events and rentals, website and payment integration. Communication is integrated and largely automated. Makes our small organization look professional and helps our small staff perform beyond their number. Findjoo personnel are highly responsive and help us with any troubleshooting or innovations we wish to pursue. Our past membership database was always problematic and caused us a loss in membership. Now, with Findjoo, we have doubled our membership and it stays strong due to ease of renewal, membership communications, membership voting processes. There is so much we can do with Findjoo! It really is a great product! Cons The family membership can sometimes be an issue for our users. We didn't find it to be particularly intuitive - some of the letter and other functions are cumbersome to use. (Again, having a good rep helps here.) Limited contact management capacity. Some of our members have had trouble with the shopping cart. Some of the features are a bit "clunky" and are lacking in design. This my be more a result of my limited computer knowledge, and may be more adaptable if you have more know-how. Software is updated regular which occasionally causes glitches - ultimately improves things though. There isn't anything we have had trouble with regarding Findjoo. We had a few complex variances in payments to different accounts and Findjoo helped us to figure out a way through holding multiple accounts in their system so that we could have our payments go directly to our sub-organization (our Foundation, as an example).		Pros from Real Users Pros Customer Service is extremely helpful ALL the time for me. Larry is also top notch at answering after hours and adapting to all of my request. If their system doesn't have something you need, their team will certainly try to build it on the backend or help you adjust to make it work. I have worked with several gym software providers and have not found anyone as good. Their... Texting / auto bill / 24hr door operation / price / etc. . . . Simply can not be beat. ShapeNet is a highly customizable software than can manage just about every component of your gym. You can integrate it with a variety of other systems such as a POS, door systems, etc. It's your one stop shop for running a gym. There was a steep learning curve, but that is to be expected as there are many specific fields and nuances that must be touched on when running a business. However, after just a couple months I more or less became a master! Additionally, some of the best customer service I have ever received. If I have an issue, they fix it. Shout out to Cathy and Veronica! We've been using ShapeNet software for our fitness business operations for the past seventeen years. Since we started, it's been the cornerstone of our operations and has significantly improved our efficiency and overall client management. We use ShapeNet to manage client interactions (SMS, email, etc), scheduling, and billing processes. It allows us to schedule appointments, track trainer productivity and run robust reports. This in turn has helped us improve our personal training staff's productivity and customer retention rates. The customer support team at ShapeNet is outstanding. They are responsive, knowledgeable, and always ready to assist with any queries or technical issues we encounter. We would highly recommend ShapeNet to any fitness club looking to streamline their operations. Easy to implement and efficient. With our business growing over the past 9 years we needed to find a software that allowed us to cater to all our business needs. We don't use Shapenet for any billing so they worked with us by customizing the system to work in a way we need it to. Easy to learn. Staff is super responsive. Improvements made every year. Reporting is excellent. Automatic functions have saved me time.
Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Findjoo Founded: 2012 Canada www.findjoo.com		Company Information ShapeNet Founded: 2002 United States www.shapenetsoftware.com
Alternatives WildApricot Personify		Alternatives My PT Hub
Raklet		Gym Assistant Bio-Logic Inc.
Impexium		Compete Club Management Jonas Fitness, Inc.
Cheddar Up		EZFacility
ProClass View All		Virtuagym View All
Categories Association Management Supported Club Management Supported Donation Management Supported Event Management Supported Fitness Supported Loyalty Management Supported Membership Management Supported Nonprofit Supported		Categories Club Management Supported Fitness Supported Gym Management Supported Membership Management Supported Parks and Recreation Supported Personal Trainer Supported Vertical Market Supported
Club Management Features Attendance Tracking Supported Billing & Invoicing Supported Check-In Manager Supported Contract Management Supported Employee Management Supported Event Management Supported Inventory Management Supported Marketing Management Supported Member Portal Supported Membership Management Supported Payment Processing Supported Point of Sale (POS) Supported Fitness Features Attendance Tracking Supported Billing & Invoicing Supported Check-In Manager Supported Class Management Supported Contract Management Supported Employee Management Supported Event Management Supported Inventory Management Supported Marketing Management Supported Membership Management Supported Point of Sale (POS) Supported Reservations Management Supported Membership Management Features Application Management Supported Automatic Renewals Supported Committee Management Supported Dues Management Supported Email Marketing Supported Event Management Supported Member Directory Supported Member Portal Supported Member Types Supported Membership Database Supported Nonprofit Membership Supported Payment Processing Supported Website Management Supported Show More Features Association Management Features Chapter Management Supported Committee Management Supported Dues Management Supported Election Management Supported Email Marketing Supported Event Management Supported Financial Management Supported Fundraising Management Supported Jobs Board Supported Member Communities Supported Member Directory Supported Member Portal Supported Membership Management Supported Website Management Supported Donation Management Features Campaign Management Supported Donation Tracking Supported Donor Database Supported Event Management Supported Gift Management Supported Grant Management Not Supported In-Kind Donations Supported Matching Donations Not Supported Mobile Donations Supported Online Donations Supported Pledge Management Not Supported Receipts / Statements Supported Recurring Donations Supported Volunteer Management Supported Event Management Features Attendee Management Supported Badge Management Supported Conferences / Conventions Supported Exhibit / Vendor Management Supported Gamification Not Supported Room Block Management Supported Social Media Promotion Supported Sponsorship Management Supported Surveys & Feedback Supported Ticketing Supported Volunteer Management Supported Weddings / Parties Supported Loyalty Management Features CRM Supported Customer Activity Tracking Supported Discount Management Supported Gift Card System Supported Loyalty Card System Not Supported Member Portal Supported Membership Management Supported No-Card Loyalty System Not Supported Referral Tracking Supported Rewards Management Not Supported White Label Not Supported Nonprofit Features Accounting Supported Committee Management Supported Donor Management Supported Dues Management Supported Event Management Supported Fundraising Management Supported Member Database Supported Membership Management Supported Social Media Management Not Supported Volunteer Management Not Supported		Club Management Features Attendance Tracking Supported Billing & Invoicing Supported Check-In Manager Supported Contract Management Supported Employee Management Supported Event Management Supported Inventory Management Supported Marketing Management Supported Member Portal Supported Membership Management Supported Payment Processing Supported Point of Sale (POS) Supported Fitness Features Attendance Tracking Supported Billing & Invoicing Supported Check-In Manager Supported Class Management Supported Contract Management Supported Employee Management Supported Event Management Supported Inventory Management Supported Marketing Management Supported Membership Management Supported Point of Sale (POS) Supported Reservations Management Supported Membership Management Features Application Management Supported Automatic Renewals Supported Committee Management Not Supported Dues Management Supported Email Marketing Supported Event Management Supported Member Directory Supported Member Portal Supported Member Types Supported Membership Database Supported Nonprofit Membership Supported Payment Processing Supported Website Management Supported Show More Features Gym Management Features Attendance Tracking Supported Billing & Invoicing Supported Calendar Management Supported Class Scheduling Supported Client Portal Supported Email Campaign Management Supported Employee Scheduling Supported Membership Management Supported Online Booking Supported Payment Processing Supported Waiver Management Supported Parks and Recreation Features Billing & Invoicing Supported Check-in / Check-Out Supported Child Care Supported Contract Management Supported Employee Management Supported Event Management Supported Facility Management Supported League / Team Management Not Supported Membership Management Supported Registration Management Supported Rental Management Supported Personal Trainer Features Appointment Scheduling Supported Assessments Supported Attendance Tracking Supported Billing & Invoicing Supported Certification Tracking Supported Client Management Supported Commission Management Supported eCommerce Supported Exercise Library Supported Fitness Assessments Supported Fitness Plan Supported Nutrition Program Supported Online Store Supported Payment Processing Supported Wellness Plans Supported
Integrations Authorize.Net Supported Brivo Not Supported Edge Not Supported Elavon Supported Global Payments Integrated Not Supported Google Calendar Supported Passport Technologies Not Supported PayPal Supported QuickBooks Online Supported QuickBooks Online Advanced Supported Square Card Reader Supported Stripe Supported TrueDialog Not Supported inSided Supported Show More Integrations View All 10 Integrations		Integrations Authorize.Net Not Supported Brivo Supported Edge Supported Elavon Not Supported Global Payments Integrated Supported Google Calendar Not Supported Passport Technologies Supported PayPal Not Supported QuickBooks Online Not Supported QuickBooks Online Advanced Not Supported Square Card Reader Not Supported Stripe Not Supported TrueDialog Supported inSided Not Supported Show More Integrations View All 5 Integrations
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