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About

Files.com is a cloud-native Managed File Transfer (MFT) platform that unifies file transfers, sharing, and automation across any cloud, protocol, or partner. It connects 50+ storage systems — including Amazon S3, Azure, Google Drive, SharePoint, Dropbox, and Box — presenting them as a single seamless namespace. Files.com supports SFTP, FTP/FTPS, AS2, HTTPS, WebDAV, and REST APIs, making it compatible with virtually any system or partner. Automated workflows eliminate manual scripts and reduce admin overhead by up to 90%. ​ Enterprise-grade security includes AES-256 encryption, SOC 2 Type II certification, HIPAA/GDPR compliance, full audit trails, SSO (Okta, Azure AD, and more), and 2FA. With a 99.99% uptime history and zero data breaches in 15 years, Files.com is trusted by IT teams in finance, healthcare, and technology. Available via web, desktop (Windows/macOS), mobile (iOS/Android), and on-premises agent (Windows/macOS/Linux).

About

OpenText XM SendSecure is a state-of-the-art file exchange platform that is both highly secure and simple to use. It allows the safe exchange and ephemeral storage of sensitive files in a virtual SafeBox. Any files exchanged are virus scanned, then encrypted in transit and at rest. 2-Factor Authentication (2FA) ensures the proper recipient gets them, and the data is automatically purged after a set period of time. To further aid regulatory compliance, XM SendSecure automatically generates an audit trail of all file interactions and communications. Central to the XM SendSecure solution is the SafeBox file container, created on upload and kept separate from other storage in a locked virtual space. Each SafeBox allows users to transfer an unlimited number of files in any format and up to 5TB each. All files are automatically scanned with antivirus software as they enter the solution, and once an exchange is started, additional files can be attached by either the sender or recipient.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprise organizations that need secure, real-time access to their business critical files.

Audience

Healthcare, banking, insurance, legal, public sector, and any organization that needs a secure file transfer service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$199/month/10 users
We offer 3 distinct packages that are designed to meet your organizations needs both today and as you scale upwards in the future.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.9 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Pros from Real Users

Pros

  • I like its cloud storage capability that allows you to manage large volumes of data securely and efficiently. The platform offers advanced access controls, allowing you to define specific permissions for each user. It also facilitates collaboration with secure and easy-to-use file sharing features.
  • Transferring files has been automated by Files.com, which has been an incredible solution. Files.com has incredible and secure features that keeps everything organized.
  • It's a secure and easy-to-set-up storage for small and mid-size Businesses. The automation feature like the creation of folders and copying of files works great. Allows file sharing with temporarily accessible links. Integrated with Backblaze and Azure Blob storage. Files don't get corrupted.
  • Files.com provides a significant number of integrations that allow for pretty complex workflows. Yet, in doing that, it does not lose sight of the need for simple file transfers, and provides a rock-solid platform.
  • 1. Easy files transfer setup. 2. Status update on multiple channels, easy integrations. 3. Efficient pricing.
  • The UI is nice so that non-technical users can use it, compared with S3. There are also other useful features, such as file expiration and encryption. The support is also very helpful.
  • The system is easy to manage and us, I have managed a lot of systems over the past 30+ years in IT and I have found that it is one of the best that I have ever had the pleasure to support for all my end users.
  • The service has been very reliable for quite some time now, and we love the ease of use of the web UI to administer the site. There are plenty of options, some of which are very advanced and even with that, it doesn't feel overwhelming for the less tech savvy users. Documentation is also good, which helps to understand all the features that Files.com offers.
  • Good support, intuitive web interface, quick storage, secure cloud storage. Very customizable and can be used in all types of scenarios for file transfers.
  • - The software is very easy to learn and use. - It supports brick FTP and multiple ports. - The files get stored securely

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Files.com
Founded: 2007
United States
files.com

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com

Alternatives

MOVEit

MOVEit

Progress Software

Alternatives

Cerberus FTP Server

Cerberus FTP Server

Redwood Software
Serv-U MFT

Serv-U MFT

SolarWinds
CompleteFTP

CompleteFTP

Enterprise Distributed Technologies

Categories

Categories

File Sharing Features

Audit Trail
Chat / Messaging
Collaboration
Document Management
Drag & Drop
Electronic Signature
Encryption
File Synchronization
Search
User Management
Version Control
Workflow Management

Managed File Transfer (MFT) Features

API Integration
Authentication / Auditing
Compression
Data Sharing
Data Transmission Protocol Integration
Database Management
Encryption Support
Fail-Over / Load Balancing

Cloud Storage Features

Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronization
Encryption
File Sharing
Version Control

EDI Features

Archiving & Retention
AS2 Applications
AS2 Specification Compliance
Certificate Management
Configuration Data Searching
Data Format Translator
Flexible Licensing
Full Logging
Labeling

File Sync Features

Audit Trail
Backup and Recovery
Conflict Detection
Real Time Synchronization
Remote Synchronization
Synchronization Scheduling
Two-Way Synchronization

Integrations

AS2 Gateway
Active Directory
Akamai Cloud
Amazon S3
Amazon Web Services (AWS)
Axis LMS
Azure Blob Storage
Backblaze
Boomi
Dropbox
Filebase
Go
Microsoft Entra ID
Microsoft SharePoint
Python
Rackspace
Rackspace Cloud Files
SSOJet
Slack
Terraform

Integrations

AS2 Gateway
Active Directory
Akamai Cloud
Amazon S3
Amazon Web Services (AWS)
Axis LMS
Azure Blob Storage
Backblaze
Boomi
Dropbox
Filebase
Go
Microsoft Entra ID
Microsoft SharePoint
Python
Rackspace
Rackspace Cloud Files
SSOJet
Slack
Terraform
Claim OpenText XM SendSecure and update features and information
Claim OpenText XM SendSecure and update features and information