Files.com vs. OpenText XM SendSecure Comparison


Files.com	OpenText XM SendSecure OpenText	+	+
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About Files.com is a cloud-native Managed File Transfer (MFT) platform that unifies file transfers, sharing, and automation across any cloud, protocol, or partner. It connects 50+ storage systems — including Amazon S3, Azure, Google Drive, SharePoint, Dropbox, and Box — presenting them as a single seamless namespace. Files.com supports SFTP, FTP/FTPS, AS2, HTTPS, WebDAV, and REST APIs, making it compatible with virtually any system or partner. Automated workflows eliminate manual scripts and reduce admin overhead by up to 90%. Enterprise-grade security includes AES-256 encryption, SOC 2 Type II certification, HIPAA/GDPR compliance, full audit trails, SSO (Okta, Azure AD, and more), and 2FA. With a 99.99% uptime history and zero data breaches in 15 years, Files.com is trusted by IT teams in finance, healthcare, and technology. Available via web, desktop (Windows/macOS), mobile (iOS/Android), and on-premises agent (Windows/macOS/Linux).		About OpenText XM SendSecure is a state-of-the-art file exchange platform that is both highly secure and simple to use. It allows the safe exchange and ephemeral storage of sensitive files in a virtual SafeBox. Any files exchanged are virus scanned, then encrypted in transit and at rest. 2-Factor Authentication (2FA) ensures the proper recipient gets them, and the data is automatically purged after a set period of time. To further aid regulatory compliance, XM SendSecure automatically generates an audit trail of all file interactions and communications. Central to the XM SendSecure solution is the SafeBox file container, created on upload and kept separate from other storage in a locked virtual space. Each SafeBox allows users to transfer an unlimited number of files in any format and up to 5TB each. All files are automatically scanned with antivirus software as they enter the solution, and once an exchange is started, additional files can be attached by either the sender or recipient.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Not Supported Android Supported Chromebook Supported		Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Enterprise organizations that need secure, real-time access to their business critical files.		Audience Healthcare, banking, insurance, legal, public sector, and any organization that needs a secure file transfer service
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $199/month/10 users We offer 3 distinct packages that are designed to meet your organizations needs both today and as you scale upwards in the future. Free Version Not Supported Free Trial Supported		Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.9 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros I like its cloud storage capability that allows you to manage large volumes of data securely and efficiently. The platform offers advanced access controls, allowing you to define specific permissions for each user. It also facilitates collaboration with secure and easy-to-use file sharing features. Transferring files has been automated by Files.com, which has been an incredible solution. Files.com has incredible and secure features that keeps everything organized. It's a secure and easy-to-set-up storage for small and mid-size Businesses. The automation feature like the creation of folders and copying of files works great. Allows file sharing with temporarily accessible links. Integrated with Backblaze and Azure Blob storage. Files don't get corrupted. Files.com provides a significant number of integrations that allow for pretty complex workflows. Yet, in doing that, it does not lose sight of the need for simple file transfers, and provides a rock-solid platform. 1. Easy files transfer setup. 2. Status update on multiple channels, easy integrations. 3. Efficient pricing. The UI is nice so that non-technical users can use it, compared with S3. There are also other useful features, such as file expiration and encryption. The support is also very helpful. The system is easy to manage and us, I have managed a lot of systems over the past 30+ years in IT and I have found that it is one of the best that I have ever had the pleasure to support for all my end users. The service has been very reliable for quite some time now, and we love the ease of use of the web UI to administer the site. There are plenty of options, some of which are very advanced and even with that, it doesn't feel overwhelming for the less tech savvy users. Documentation is also good, which helps to understand all the features that Files.com offers. Good support, intuitive web interface, quick storage, secure cloud storage. Very customizable and can be used in all types of scenarios for file transfers. - The software is very easy to learn and use. - It supports brick FTP and multiple ports. - The files get stored securely
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Files.com Founded: 2007 United States files.com		Company Information OpenText Founded: 1991 Canada www.opentext.com
Alternatives MOVEit Progress Software		Alternatives VegaCrypt
IONOS Cloud Object Storage IONOS		Leapfile
Diplomat Managed File Transfer Coviant Software		SendSafely
ExaVault Cloud FTP ExaVault		GoAnywhere MFT Fortra
Cerberus FTP Server Redwood Software View All		Serv-U MFT SolarWinds View All
Categories Cloud Storage Supported EDI Supported Encryption Supported File Sharing Supported File Sync Supported File Transfer Protocol (FTP) Supported FTP Clients Supported Hybrid Cloud Storage Supported Managed File Transfer (MFT) Supported Object Storage Supported Secure File Transfer Supported		Categories File Sharing Supported Managed File Transfer (MFT) Supported Secure File Transfer Supported
File Sharing Features Audit Trail Supported Chat / Messaging Not Supported Collaboration Supported Document Management Supported Drag & Drop Supported Electronic Signature Not Supported Encryption Supported File Synchronization Supported Search Supported User Management Supported Version Control Supported Workflow Management Supported Managed File Transfer (MFT) Features API Integration Supported Authentication / Auditing Supported Compression Supported Data Sharing Supported Data Transmission Protocol Integration Supported Database Management Not Supported Encryption Support Supported Fail-Over / Load Balancing Supported Show More Features Cloud Storage Features Access Control Supported Archiving & Retention Supported Backup Supported Data Migration Supported Data Synchronization Supported Encryption Supported File Sharing Supported Version Control Not Supported EDI Features Archiving & Retention Supported AS2 Applications Not Supported AS2 Specification Compliance Supported Certificate Management Supported Configuration Data Searching Not Supported Data Format Translator Not Supported Flexible Licensing Supported Full Logging Not Supported Labeling Not Supported File Sync Features Audit Trail Supported Backup and Recovery Supported Conflict Detection Supported Real Time Synchronization Supported Remote Synchronization Supported Synchronization Scheduling Supported Two-Way Synchronization Supported
Integrations AS2 Gateway Supported Active Directory Supported Akamai Cloud Supported Amazon S3 Supported Auth0 Supported Axis LMS Supported Backblaze Supported Boomi Supported Box Supported Filebase Supported Go Supported Google Cloud Storage Supported Google Drive Supported Microsoft Azure Supported Rackspace Cloud Files Supported SSOJet Supported Slack Supported Terraform Supported Wasabi Supported Zapier Supported Show More Integrations View All 40 Integrations		Integrations AS2 Gateway Not Supported Active Directory Not Supported Akamai Cloud Not Supported Amazon S3 Not Supported Auth0 Not Supported Axis LMS Not Supported Backblaze Not Supported Boomi Not Supported Box Not Supported Filebase Not Supported Go Not Supported Google Cloud Storage Not Supported Google Drive Not Supported Microsoft Azure Not Supported Rackspace Cloud Files Not Supported SSOJet Not Supported Slack Not Supported Terraform Not Supported Wasabi Not Supported Zapier Not Supported Show More Integrations
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