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About

Files.com is a cloud-native Managed File Transfer (MFT) platform that unifies file transfers, sharing, and automation across any cloud, protocol, or partner. It connects 50+ storage systems — including Amazon S3, Azure, Google Drive, SharePoint, Dropbox, and Box — presenting them as a single seamless namespace. Files.com supports SFTP, FTP/FTPS, AS2, HTTPS, WebDAV, and REST APIs, making it compatible with virtually any system or partner. Automated workflows eliminate manual scripts and reduce admin overhead by up to 90%. ​ Enterprise-grade security includes AES-256 encryption, SOC 2 Type II certification, HIPAA/GDPR compliance, full audit trails, SSO (Okta, Azure AD, and more), and 2FA. With a 99.99% uptime history and zero data breaches in 15 years, Files.com is trusted by IT teams in finance, healthcare, and technology. Available via web, desktop (Windows/macOS), mobile (iOS/Android), and on-premises agent (Windows/macOS/Linux).

About

TitanFile is an award-winning secure file sharing and client collaboration platform. TitanFile is as easy to use as email, resulting in increased efficiency, cost savings and higher customer satisfaction while improving security and compliance. The TitanFile platform is comprehensive and supports diverse use cases and workflows such as secure file sharing, group collaboration, customer-initiated workflows, and shared mailboxes.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Enterprise organizations that need secure, real-time access to their business critical files.

Audience

Companies in the legal, insurance, healthcare, finance, accounting, and government industries

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$199/month/10 users
We offer 3 distinct packages that are designed to meet your organizations needs both today and as you scale upwards in the future.
Free Version Not Supported
Free Trial Supported

Pricing

29.95/month/user
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.9 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • I like its cloud storage capability that allows you to manage large volumes of data securely and efficiently. The platform offers advanced access controls, allowing you to define specific permissions for each user. It also facilitates collaboration with secure and easy-to-use file sharing features.
  • Transferring files has been automated by Files.com, which has been an incredible solution. Files.com has incredible and secure features that keeps everything organized.
  • It's a secure and easy-to-set-up storage for small and mid-size Businesses. The automation feature like the creation of folders and copying of files works great. Allows file sharing with temporarily accessible links. Integrated with Backblaze and Azure Blob storage. Files don't get corrupted.
  • Files.com provides a significant number of integrations that allow for pretty complex workflows. Yet, in doing that, it does not lose sight of the need for simple file transfers, and provides a rock-solid platform.
  • 1. Easy files transfer setup. 2. Status update on multiple channels, easy integrations. 3. Efficient pricing.
  • The UI is nice so that non-technical users can use it, compared with S3. There are also other useful features, such as file expiration and encryption. The support is also very helpful.
  • The system is easy to manage and us, I have managed a lot of systems over the past 30+ years in IT and I have found that it is one of the best that I have ever had the pleasure to support for all my end users.
  • The service has been very reliable for quite some time now, and we love the ease of use of the web UI to administer the site. There are plenty of options, some of which are very advanced and even with that, it doesn't feel overwhelming for the less tech savvy users. Documentation is also good, which helps to understand all the features that Files.com offers.
  • Good support, intuitive web interface, quick storage, secure cloud storage. Very customizable and can be used in all types of scenarios for file transfers.
  • - The software is very easy to learn and use. - It supports brick FTP and multiple ports. - The files get stored securely

Pros & Cons from Real Users

Pros

  • I like the integration with Outlook and the Beginner's Guide. Overall, it's relatively easy to use.
  • TitanFile is very easy to use compared to other file sharing platforms. Since it automatically encrypts all files and messages shared within the platform, I don't have to worry about security. I also really like how it supports two-way file sharing. My clients can easily upload documents and messages on their own. Our clients appreciate that we take their privacy so seriously and have implemented TitanFile to help deliver on that promise.

Cons

  • I've unique needs as user, so customization needed.
  • None. We have been using it for 2 years and haven't come across any problems.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Files.com
Founded: 2007
United States
files.com

Company Information

TitanFile
Founded: 2011
Canada
www.titanfile.com

Alternatives

MOVEit

MOVEit

Progress Software

Alternatives

ShareFile

ShareFile

Progress Software
Cerberus FTP Server

Cerberus FTP Server

Redwood Software

Categories

Cloud Storage Supported
EDI Supported
Encryption Supported
File Sharing Supported
File Sync Supported
FTP Clients Supported
Object Storage Supported

Categories

File Sharing Features

Audit Trail Supported
Chat / Messaging Not Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Not Supported
Encryption Supported
File Synchronization Supported
Search Supported
User Management Supported
Version Control Supported
Workflow Management Supported

Cloud Storage Features

Access Control Supported
Archiving & Retention Supported
Backup Supported
Data Migration Supported
Data Synchronization Supported
Encryption Supported
File Sharing Supported
Version Control Not Supported

EDI Features

Archiving & Retention Supported
AS2 Applications Not Supported
AS2 Specification Compliance Supported
Certificate Management Supported
Configuration Data Searching Not Supported
Data Format Translator Not Supported
Flexible Licensing Supported
Full Logging Not Supported
Labeling Not Supported

File Sync Features

Audit Trail Supported
Backup and Recovery Supported
Conflict Detection Supported
Real Time Synchronization Supported
Remote Synchronization Supported
Synchronization Scheduling Supported
Two-Way Synchronization Supported

Managed File Transfer (MFT) Features

API Integration Supported
Authentication / Auditing Supported
Compression Supported
Data Sharing Supported
Data Transmission Protocol Integration Supported
Database Management Not Supported
Encryption Support Supported
Fail-Over / Load Balancing Supported

File Sharing Features

Audit Trail Supported
Chat / Messaging Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Supported
Encryption Supported
File Synchronization Not Supported
Search Supported
User Management Supported
Version Control Supported
Workflow Management Supported

Legal Document Management Features

Access Controls Supported
Archiving & Retention Supported
Collaboration Supported
Contract Management Not Supported
Document Assembly Not Supported
Document Indexing Not Supported
Document Tagging Not Supported
Full Text Search Not Supported
Version Control Supported

Integrations

Akamai Cloud Supported
Amazon Simple Notification Service (SNS) Supported
Auth0 Supported
Azure Blob Storage Supported
Backblaze Supported
Go Supported
Google Cloud Storage Supported
Google Drive Supported
JumpCloud Supported
Microsoft Azure Supported
Microsoft OneDrive Supported
Microsoft Outlook Not Supported
Okta Supported
OneLogin Supported
Python Supported
Rackspace Supported
Ruby Supported
Slack Supported
Wasabi Supported
Zapier Supported

Integrations

Akamai Cloud Not Supported
Amazon Simple Notification Service (SNS) Not Supported
Auth0 Not Supported
Azure Blob Storage Not Supported
Backblaze Not Supported
Go Not Supported
Google Cloud Storage Not Supported
Google Drive Not Supported
JumpCloud Not Supported
Microsoft Azure Not Supported
Microsoft OneDrive Not Supported
Microsoft Outlook Supported
Okta Not Supported
OneLogin Not Supported
Python Not Supported
Rackspace Not Supported
Ruby Not Supported
Slack Not Supported
Wasabi Not Supported
Zapier Not Supported
Claim TitanFile and update features and information
Claim TitanFile and update features and information