+
+
Visit Website

About

Files.com is a cloud-native Managed File Transfer (MFT) platform that unifies file transfers, sharing, and automation across any cloud, protocol, or partner. It connects 50+ storage systems — including Amazon S3, Azure, Google Drive, SharePoint, Dropbox, and Box — presenting them as a single seamless namespace. Files.com supports SFTP, FTP/FTPS, AS2, HTTPS, WebDAV, and REST APIs, making it compatible with virtually any system or partner. Automated workflows eliminate manual scripts and reduce admin overhead by up to 90%. ​ Enterprise-grade security includes AES-256 encryption, SOC 2 Type II certification, HIPAA/GDPR compliance, full audit trails, SSO (Okta, Azure AD, and more), and 2FA. With a 99.99% uptime history and zero data breaches in 15 years, Files.com is trusted by IT teams in finance, healthcare, and technology. Available via web, desktop (Windows/macOS), mobile (iOS/Android), and on-premises agent (Windows/macOS/Linux).

About

IBM Aspera takes a different approach to tackling the challenges of big data movement over global WANs. Rather than optimize or accelerate data transfer, eliminates underlying bottlenecks by using its proprietary fasp technology that utilizes available network bandwidth to maximize speed and quickly scale up with no theoretical limit. Using fasp, transfers are secure end-to-end and are largely unaffected by file size, transfer distance, or network conditions, making transfer times up to 100Xs faster than TCP-based protocols. Aspera offers SaaS, on-prem, and hybrid solutions to meet the needs of modernizing infrastructures. All solutions offer robust security and compliance, intuitive file sharing, workflow automation, central administration, and real-time visibility. Quickly and easily initiate transfers across hybrid infrastructures, including support for cloud-to-cloud transfers. IBM Aspera offers unmatched transfer speeds, end-to-end security, reliability, and bandwidth control.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Enterprise organizations that need secure, real-time access to their business critical files.

Audience

Organizations that need a way to securely, quickly, and reliably transfer big data across long distances

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$199/month/10 users
We offer 3 distinct packages that are designed to meet your organizations needs both today and as you scale upwards in the future.
Free Version Not Supported
Free Trial Supported

Pricing

$250.20/year
Essentials - Annual plans start at 1 TB transfer volume per year. Discounts apply when committing to higher transfer volumes. Starting at USD 250.20*/ year

Advanced - Annual plans start at 6 TB transfer volume per year. Discounts apply when committing to higher transfer volumes. Starting at USD 11,088*/ year
Enterprise - Annual plans start at 60 TB transfer volume per year. Discounts apply when committing to higher transfer volumes.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.9 / 5
design 4.7 / 5
support 4.7 / 5

Reviews/Ratings

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros from Real Users

Pros

  • I like its cloud storage capability that allows you to manage large volumes of data securely and efficiently. The platform offers advanced access controls, allowing you to define specific permissions for each user. It also facilitates collaboration with secure and easy-to-use file sharing features.
  • Transferring files has been automated by Files.com, which has been an incredible solution. Files.com has incredible and secure features that keeps everything organized.
  • It's a secure and easy-to-set-up storage for small and mid-size Businesses. The automation feature like the creation of folders and copying of files works great. Allows file sharing with temporarily accessible links. Integrated with Backblaze and Azure Blob storage. Files don't get corrupted.
  • Files.com provides a significant number of integrations that allow for pretty complex workflows. Yet, in doing that, it does not lose sight of the need for simple file transfers, and provides a rock-solid platform.
  • 1. Easy files transfer setup. 2. Status update on multiple channels, easy integrations. 3. Efficient pricing.
  • The UI is nice so that non-technical users can use it, compared with S3. There are also other useful features, such as file expiration and encryption. The support is also very helpful.
  • The system is easy to manage and us, I have managed a lot of systems over the past 30+ years in IT and I have found that it is one of the best that I have ever had the pleasure to support for all my end users.
  • The service has been very reliable for quite some time now, and we love the ease of use of the web UI to administer the site. There are plenty of options, some of which are very advanced and even with that, it doesn't feel overwhelming for the less tech savvy users. Documentation is also good, which helps to understand all the features that Files.com offers.
  • Good support, intuitive web interface, quick storage, secure cloud storage. Very customizable and can be used in all types of scenarios for file transfers.
  • - The software is very easy to learn and use. - It supports brick FTP and multiple ports. - The files get stored securely

Pros & Cons from Real Users

Pros

  • Dowloading and setting up IBM Aspera was easy and understanding and using the many features was straightforward as well. The tool makes uploading and downloading large files easy and fast. The tool is secure and integration is flawless.

Cons

  • For the time I have used IBM Aspera, I have had no issues. It is a perfect file upload and download app.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Files.com
Founded: 2007
United States
files.com

Company Information

IBM
Founded: 1911
United States
www.ibm.com/products/aspera

Alternatives

MOVEit

MOVEit

Progress Software

Alternatives

Media Shuttle

Media Shuttle

Signiant
Cerberus FTP Server

Cerberus FTP Server

Redwood Software

Categories

Cloud Storage Supported
EDI Supported
Encryption Supported
File Sharing Supported
File Sync Supported
FTP Clients Supported
Object Storage Supported

Categories

File Sharing Features

Audit Trail Supported
Chat / Messaging Not Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Not Supported
Encryption Supported
File Synchronization Supported
Search Supported
User Management Supported
Version Control Supported
Workflow Management Supported

File Sync Features

Audit Trail Supported
Backup and Recovery Supported
Conflict Detection Supported
Real Time Synchronization Supported
Remote Synchronization Supported
Synchronization Scheduling Supported
Two-Way Synchronization Supported

Managed File Transfer (MFT) Features

API Integration Supported
Authentication / Auditing Supported
Compression Supported
Data Sharing Supported
Data Transmission Protocol Integration Supported
Database Management Not Supported
Encryption Support Supported
Fail-Over / Load Balancing Supported

Cloud Storage Features

Access Control Supported
Archiving & Retention Supported
Backup Supported
Data Migration Supported
Data Synchronization Supported
Encryption Supported
File Sharing Supported
Version Control Not Supported

EDI Features

Archiving & Retention Supported
AS2 Applications Not Supported
AS2 Specification Compliance Supported
Certificate Management Supported
Configuration Data Searching Not Supported
Data Format Translator Not Supported
Flexible Licensing Supported
Full Logging Not Supported
Labeling Not Supported

File Sharing Features

Audit Trail Supported
Chat / Messaging Not Supported
Collaboration Supported
Document Management Supported
Drag & Drop Supported
Electronic Signature Not Supported
Encryption Supported
File Synchronization Supported
Search Supported
User Management Supported
Version Control Not Supported
Workflow Management Supported

File Sync Features

Audit Trail Supported
Backup and Recovery Supported
Conflict Detection Not Supported
Real Time Synchronization Supported
Remote Synchronization Supported
Synchronization Scheduling Supported
Two-Way Synchronization Supported

Managed File Transfer (MFT) Features

API Integration Supported
Authentication / Auditing Supported
Compression Not Supported
Data Sharing Supported
Data Transmission Protocol Integration Not Supported
Database Management Not Supported
Encryption Support Supported
Fail-Over / Load Balancing Not Supported

Content Collaboration Features

Client Portal Not Supported
Cloud Storage Supported
Digital Asset Management Not Supported
Document Creation / Editing Not Supported
Document Management Supported
Electronic Signature Not Supported
Feedback Management Not Supported
File Sharing Supported
Messaging / Discussion Not Supported
Real-Time / Interactive Editing Not Supported
Roles / Permissions Not Supported
Search Supported
Version Control Not Supported
Video / Image Editing Not Supported
Workflow / Approval Process Not Supported

Integrations

.NET Supported
AWS Elemental Not Supported
Active Directory Supported
Amazon S3 Supported
Amazon Simple Notification Service (SNS) Supported
Aprimo Not Supported
Boomi Supported
Cloudflare Supported
Google Cloud Storage Supported
IBM DevOps Deploy Not Supported
IBM Watson Studio Not Supported
Microsoft Azure Supported
Microsoft Entra ID Supported
OneLogin Supported
Python Supported
Rackspace Cloud Files Supported
Slack Supported
Switch Automation Not Supported
Telestream Vantage Not Supported
Wasabi Supported

Integrations

.NET Not Supported
AWS Elemental Supported
Active Directory Not Supported
Amazon S3 Not Supported
Amazon Simple Notification Service (SNS) Not Supported
Aprimo Supported
Boomi Not Supported
Cloudflare Not Supported
Google Cloud Storage Not Supported
IBM DevOps Deploy Supported
IBM Watson Studio Supported
Microsoft Azure Not Supported
Microsoft Entra ID Not Supported
OneLogin Not Supported
Python Not Supported
Rackspace Cloud Files Not Supported
Slack Not Supported
Switch Automation Supported
Telestream Vantage Supported
Wasabi Not Supported
Claim IBM Aspera and update features and information
Claim IBM Aspera and update features and information