Files.com vs. Hosted FTP Comparison


Files.com 4.6 out of 5 stars	Hosted FTP 1.0 out of 5 stars
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Files.com		Hosted FTP

Files.com: About Files.com is a cloud-native Managed File Transfer (MFT) platform that unifies file transfers, sharing, and automation across any cloud, protocol, or partner. It connects 50+ storage systems — including Amazon S3, Azure, Google Drive, SharePoint, Dropbox, and Box — presenting them as a single seamless namespace. Files.com supports SFTP, FTP/FTPS, AS2, HTTPS, WebDAV, and REST APIs, making it compatible with virtually any system or partner. Automated workflows eliminate manual scripts and reduce admin overhead by up to 90%. Enterprise-grade security includes AES-256 encryption, SOC 2 Type II certification, HIPAA/GDPR compliance, full audit trails, SSO (Okta, Azure AD, and more), and 2FA. With a 99.99% uptime history and zero data breaches in 15 years, Files.com is trusted by IT teams in finance, healthcare, and technology. Available via web, desktop (Windows/macOS), mobile (iOS/Android), and on-premises agent (Windows/macOS/Linux).		Hosted FTP: About Tired of managing in-house FTP and SFTP servers? Move to the Cloud! We can save you money, improve network security and give you better performance and features. 24x7 Support with SLA. HIPAA BAA available. Organize your files and folders to ensure only those who need access have access. Shared folder support includes Read / Write permissions, email notifications, anonymous (public) access and more. Our service offers full support for your scripts, command line and FTP client software. We use the excellent Apache FtpServer to ensure 100% compatibility with existing FTP servers.
Files.com: Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Not Supported Android Supported Chromebook Supported		Hosted FTP: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Files.com: Audience Enterprise organizations that need secure, real-time access to their business critical files.		Hosted FTP: Audience Companies of all sizes in need of a complete Web Hosting solution
Files.com: Support Phone Support Supported 24/7 Live Support Supported Online Supported		Hosted FTP: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
Files.com: API Offers API Supported		Hosted FTP: API Offers API Not Supported
Files.com: Screenshots and Videos View more images or videos		Hosted FTP: Screenshots and Videos View more images or videos
Files.com: Pricing $199/month/10 users We offer 3 distinct packages that are designed to meet your organizations needs both today and as you scale upwards in the future. Free Version Not Supported Free Trial Supported		Hosted FTP: Pricing $40 per month Free Version Not Supported Free Trial Not Supported
Files.com: Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.9 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews		Hosted FTP: Reviews/Ratings Overall 1.0 / 5 ease 3.0 / 5 features 3.5 / 5 design 3.5 / 5 support 3.5 / 5 Read all reviews
Files.com: Pros from Real Users Pros I like its cloud storage capability that allows you to manage large volumes of data securely and efficiently. The platform offers advanced access controls, allowing you to define specific permissions for each user. It also facilitates collaboration with secure and easy-to-use file sharing features. Transferring files has been automated by Files.com, which has been an incredible solution. Files.com has incredible and secure features that keeps everything organized. It's a secure and easy-to-set-up storage for small and mid-size Businesses. The automation feature like the creation of folders and copying of files works great. Allows file sharing with temporarily accessible links. Integrated with Backblaze and Azure Blob storage. Files don't get corrupted. Files.com provides a significant number of integrations that allow for pretty complex workflows. Yet, in doing that, it does not lose sight of the need for simple file transfers, and provides a rock-solid platform. 1. Easy files transfer setup. 2. Status update on multiple channels, easy integrations. 3. Efficient pricing. The UI is nice so that non-technical users can use it, compared with S3. There are also other useful features, such as file expiration and encryption. The support is also very helpful. The system is easy to manage and us, I have managed a lot of systems over the past 30+ years in IT and I have found that it is one of the best that I have ever had the pleasure to support for all my end users. The service has been very reliable for quite some time now, and we love the ease of use of the web UI to administer the site. There are plenty of options, some of which are very advanced and even with that, it doesn't feel overwhelming for the less tech savvy users. Documentation is also good, which helps to understand all the features that Files.com offers. Good support, intuitive web interface, quick storage, secure cloud storage. Very customizable and can be used in all types of scenarios for file transfers. - The software is very easy to learn and use. - It supports brick FTP and multiple ports. - The files get stored securely		Hosted FTP: Pros & Cons from Real Users Pros Works good so far. No problems with config, but price hikes over 100% are absolutely insane. Shady. Just works, no fuss. We've not experienced any known outages during the time that we have been using the service. Cons I signed up and got everything configured. Once my trial was over the price went from $40/mo to $100/mo . Too many man hours wasted on config to change this year. Price randomly jumped by 250% overnight, for the same minimum plan. User setup and configuration seems more complex than it should be.
Files.com: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Hosted FTP: Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Files.com: Company Information Files.com Founded: 2007 United States files.com		Hosted FTP: Company Information Hosted FTP hostedftp.com
Files.com: Alternatives MOVEit Progress Software 4.5 out of 5 stars		Hosted FTP: Alternatives SFTP To Go Crazy Ant Labs 5.0 out of 5 stars
Files.com: IONOS Cloud Object Storage IONOS 4.6 out of 5 stars		Hosted FTP: Cerberus FTP Server Redwood Software 4.8 out of 5 stars
Files.com: Diplomat MFT by Coviant Software Coviant Software 4.7 out of 5 stars		Hosted FTP: Files.com 4.6 out of 5 stars
Files.com: ExaVault Cloud FTP ExaVault 4.9 out of 5 stars		Hosted FTP: Syncplify 5.0 out of 5 stars
Files.com: Cerberus FTP Server Redwood Software 4.8 out of 5 stars View All		Hosted FTP: Fling NCH View All
Files.com: Categories Cloud Storage Supported EDI Supported Encryption Supported File Sharing Supported File Sync Supported File Transfer Protocol (FTP) Supported FTP Clients Supported Hybrid Cloud Storage Supported Managed File Transfer (MFT) Supported Object Storage Supported Secure File Transfer Supported		Hosted FTP: Categories File Transfer Protocol (FTP) Supported FTP Clients Supported Web Hosting Supported
Files.com: Show More Features Cloud Storage Features Access Control Supported Archiving & Retention Supported Backup Supported Data Migration Supported Data Synchronization Supported Encryption Supported File Sharing Supported Version Control Not Supported EDI Features Archiving & Retention Supported AS2 Applications Not Supported AS2 Specification Compliance Supported Certificate Management Supported Configuration Data Searching Not Supported Data Format Translator Not Supported Flexible Licensing Supported Full Logging Not Supported Labeling Not Supported File Sharing Features Audit Trail Supported Chat / Messaging Not Supported Collaboration Supported Document Management Supported Drag & Drop Supported Electronic Signature Not Supported Encryption Supported File Synchronization Supported Search Supported User Management Supported Version Control Supported Workflow Management Supported File Sync Features Audit Trail Supported Backup and Recovery Supported Conflict Detection Supported Real Time Synchronization Supported Remote Synchronization Supported Synchronization Scheduling Supported Two-Way Synchronization Supported Managed File Transfer (MFT) Features API Integration Supported Authentication / Auditing Supported Compression Supported Data Sharing Supported Data Transmission Protocol Integration Supported Database Management Not Supported Encryption Support Supported Fail-Over / Load Balancing Supported
Files.com: Integrations AS2 Gateway Supported Akamai Cloud Supported Axis LMS Supported Boomi Supported Box Supported Dropbox Supported Expensya Not Supported Go Supported Google Cloud Storage Supported JumpCloud Supported Microsoft 365 Supported Microsoft Entra ID Supported Microsoft SharePoint Supported OneLogin Supported Python Supported SSOJet Supported Terraform Supported Wasabi Supported Zapier Supported Show More Integrations View All 40 Integrations		Hosted FTP: Integrations AS2 Gateway Not Supported Akamai Cloud Not Supported Axis LMS Not Supported Boomi Not Supported Box Not Supported Dropbox Not Supported Expensya Supported Go Not Supported Google Cloud Storage Not Supported JumpCloud Not Supported Microsoft 365 Not Supported Microsoft Entra ID Not Supported Microsoft SharePoint Not Supported OneLogin Not Supported Python Not Supported SSOJet Not Supported Terraform Not Supported Wasabi Not Supported Zapier Not Supported Show More Integrations View All 4 Integrations
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