Files.com vs. Hosted FTP Comparison


Files.com	Hosted FTP	+	+
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About Files.com is a cloud-native Managed File Transfer (MFT) platform that unifies file transfers, sharing, and automation across any cloud, protocol, or partner. It connects 50+ storage systems — including Amazon S3, Azure, Google Drive, SharePoint, Dropbox, and Box — presenting them as a single seamless namespace. Files.com supports SFTP, FTP/FTPS, AS2, HTTPS, WebDAV, and REST APIs, making it compatible with virtually any system or partner. Automated workflows eliminate manual scripts and reduce admin overhead by up to 90%. Enterprise-grade security includes AES-256 encryption, SOC 2 Type II certification, HIPAA/GDPR compliance, full audit trails, SSO (Okta, Azure AD, and more), and 2FA. With a 99.99% uptime history and zero data breaches in 15 years, Files.com is trusted by IT teams in finance, healthcare, and technology. Available via web, desktop (Windows/macOS), mobile (iOS/Android), and on-premises agent (Windows/macOS/Linux)		About Tired of managing in-house FTP and SFTP servers? Move to the Cloud! We can save you money, improve network security and give you better performance and features. 24x7 Support with SLA. HIPAA BAA available. Organize your files and folders to ensure only those who need access have access. Shared folder support includes Read / Write permissions, email notifications, anonymous (public) access and more. Our service offers full support for your scripts, command line and FTP client software. We use the excellent Apache FtpServer to ensure 100% compatibility with existing FTP servers.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook		Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Enterprise organizations that need secure, real-time access to their business critical files.		Audience Companies of all sizes in need of a complete Web Hosting solution
Support Phone Support 24/7 Live Support Online		Support Phone Support 24/7 Live Support Online
API Offers API		API Offers API
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $199/month/10 users We offer 3 distinct packages that are designed to meet your organizations needs both today and as you scale upwards in the future. Free Version Free Trial		Pricing $40 per month Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.9 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews		Reviews/Ratings Overall 1.0 / 5 ease 3.0 / 5 features 3.5 / 5 design 3.5 / 5 support 3.5 / 5 Read all reviews
Pros from Real Users Pros I like its cloud storage capability that allows you to manage large volumes of data securely and efficiently. The platform offers advanced access controls, allowing you to define specific permissions for each user. It also facilitates collaboration with secure and easy-to-use file sharing features. Transferring files has been automated by Files.com, which has been an incredible solution. Files.com has incredible and secure features that keeps everything organized. It's a secure and easy-to-set-up storage for small and mid-size Businesses. The automation feature like the creation of folders and copying of files works great. Allows file sharing with temporarily accessible links. Integrated with Backblaze and Azure Blob storage. Files don't get corrupted. Files.com provides a significant number of integrations that allow for pretty complex workflows. Yet, in doing that, it does not lose sight of the need for simple file transfers, and provides a rock-solid platform. 1. Easy files transfer setup. 2. Status update on multiple channels, easy integrations. 3. Efficient pricing. The UI is nice so that non-technical users can use it, compared with S3. There are also other useful features, such as file expiration and encryption. The support is also very helpful. The system is easy to manage and us, I have managed a lot of systems over the past 30+ years in IT and I have found that it is one of the best that I have ever had the pleasure to support for all my end users. The service has been very reliable for quite some time now, and we love the ease of use of the web UI to administer the site. There are plenty of options, some of which are very advanced and even with that, it doesn't feel overwhelming for the less tech savvy users. Documentation is also good, which helps to understand all the features that Files.com offers. Good support, intuitive web interface, quick storage, secure cloud storage. Very customizable and can be used in all types of scenarios for file transfers. - The software is very easy to learn and use. - It supports brick FTP and multiple ports. - The files get stored securely		Pros & Cons from Real Users Pros Works good so far. No problems with config, but price hikes over 100% are absolutely insane. Shady. Just works, no fuss. We've not experienced any known outages during the time that we have been using the service. Cons I signed up and got everything configured. Once my trial was over the price went from $40/mo to $100/mo . Too many man hours wasted on config to change this year. Price randomly jumped by 250% overnight, for the same minimum plan. User setup and configuration seems more complex than it should be.
Training Documentation Webinars Live Online In Person		Training Documentation Webinars Live Online In Person
Company Information Files.com Founded: 2007 United States files.com/		Company Information Hosted FTP hostedftp.com
Alternatives MOVEit Progress Software		Alternatives SFTP To Go Crazy Ant Labs
Diplomat Managed File Transfer Coviant Software		Cerberus FTP Server Redwood Software
Cerberus FTP Server Redwood Software		Syncplify
ExaVault Cloud FTP ExaVault		Files.com
CompleteFTP Enterprise Distributed Technologies View All		Fling NCH View All
Categories Cloud Storage EDI Encryption File Sharing File Sync File Transfer Protocol (FTP) FTP Clients Hybrid Cloud Storage Managed File Transfer (MFT) Object Storage Secure File Transfer		Categories File Transfer Protocol (FTP) FTP Clients Web Hosting
Show More Features Cloud Storage Features Access Control Archiving & Retention Backup Data Migration Data Synchronization Encryption File Sharing Version Control EDI Features Archiving & Retention AS2 Applications AS2 Specification Compliance Certificate Management Configuration Data Searching Data Format Translator Flexible Licensing Full Logging Labeling File Sharing Features Audit Trail Chat / Messaging Collaboration Document Management Drag & Drop Electronic Signature Encryption File Synchronization Search User Management Version Control Workflow Management File Sync Features Audit Trail Backup and Recovery Conflict Detection Real Time Synchronization Remote Synchronization Synchronization Scheduling Two-Way Synchronization Managed File Transfer (MFT) Features API Integration Authentication / Auditing Compression Data Sharing Data Transmission Protocol Integration Database Management Encryption Support Fail-Over / Load Balancing
Integrations .NET AS2 Gateway Amazon S3 Azure Blob Storage Boomi Box Expensya Go Google Cloud Storage Google Workspace JumpCloud Microsoft Azure Python Rackspace Rackspace Cloud Files SSOJet Slack Upland Kapost Wasabi Show More Integrations View All 40 Integrations		Integrations .NET AS2 Gateway Amazon S3 Azure Blob Storage Boomi Box Expensya Go Google Cloud Storage Google Workspace JumpCloud Microsoft Azure Python Rackspace Rackspace Cloud Files SSOJet Slack Upland Kapost Wasabi Show More Integrations View All 4 Integrations
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