Files.com vs. Hightail Comparison


Files.com	Hightail OpenText	+	+
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About Files.com is a cloud-native Managed File Transfer (MFT) platform that unifies file transfers, sharing, and automation across any cloud, protocol, or partner. It connects 50+ storage systems — including Amazon S3, Azure, Google Drive, SharePoint, Dropbox, and Box — presenting them as a single seamless namespace. Files.com supports SFTP, FTP/FTPS, AS2, HTTPS, WebDAV, and REST APIs, making it compatible with virtually any system or partner. Automated workflows eliminate manual scripts and reduce admin overhead by up to 90%. Enterprise-grade security includes AES-256 encryption, SOC 2 Type II certification, HIPAA/GDPR compliance, full audit trails, SSO (Okta, Azure AD, and more), and 2FA. With a 99.99% uptime history and zero data breaches in 15 years, Files.com is trusted by IT teams in finance, healthcare, and technology. Available via web, desktop (Windows/macOS), mobile (iOS/Android), and on-premises agent (Windows/macOS/Linux).		About Hightail by OpenText is a cloud-based collaboration platform designed to simplify creative workflows. It allows users to securely share large files and track exactly when recipients access them. Teams can collect feedback in one place, ensuring everyone works from the latest version and reducing unnecessary review rounds. With built-in project management features, creative assets, approvals, and decisions can be organized in a single workspace. Hightail also integrates seamlessly with tools like Microsoft OneDrive, Dropbox, and Adobe Creative Cloud to keep teams working smoothly. The platform ultimately helps creative professionals move from first draft to final approval faster and with greater clarity.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Supported On-Premises Supported iPhone Supported iPad Not Supported Android Supported Chromebook Supported		Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Enterprise organizations that need secure, real-time access to their business critical files.		Audience Hightail is built for creative teams, agencies, marketers, and content producers who need fast, organized, and secure collaboration across visual and digital projects
Support Phone Support Supported 24/7 Live Support Supported Online Supported		Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported		API Offers API Not Supported
Screenshots and Videos View more images or videos		Screenshots and Videos View more images or videos
Pricing $199/month/10 users We offer 3 distinct packages that are designed to meet your organizations needs both today and as you scale upwards in the future. Free Version Not Supported Free Trial Supported		Pricing $12 per user per month Free Version Supported Free Trial Not Supported
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.9 / 5 design 4.7 / 5 support 4.7 / 5 Read all reviews		Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros from Real Users Pros I like its cloud storage capability that allows you to manage large volumes of data securely and efficiently. The platform offers advanced access controls, allowing you to define specific permissions for each user. It also facilitates collaboration with secure and easy-to-use file sharing features. Transferring files has been automated by Files.com, which has been an incredible solution. Files.com has incredible and secure features that keeps everything organized. It's a secure and easy-to-set-up storage for small and mid-size Businesses. The automation feature like the creation of folders and copying of files works great. Allows file sharing with temporarily accessible links. Integrated with Backblaze and Azure Blob storage. Files don't get corrupted. Files.com provides a significant number of integrations that allow for pretty complex workflows. Yet, in doing that, it does not lose sight of the need for simple file transfers, and provides a rock-solid platform. 1. Easy files transfer setup. 2. Status update on multiple channels, easy integrations. 3. Efficient pricing. The UI is nice so that non-technical users can use it, compared with S3. There are also other useful features, such as file expiration and encryption. The support is also very helpful. The system is easy to manage and us, I have managed a lot of systems over the past 30+ years in IT and I have found that it is one of the best that I have ever had the pleasure to support for all my end users. The service has been very reliable for quite some time now, and we love the ease of use of the web UI to administer the site. There are plenty of options, some of which are very advanced and even with that, it doesn't feel overwhelming for the less tech savvy users. Documentation is also good, which helps to understand all the features that Files.com offers. Good support, intuitive web interface, quick storage, secure cloud storage. Very customizable and can be used in all types of scenarios for file transfers. - The software is very easy to learn and use. - It supports brick FTP and multiple ports. - The files get stored securely
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported		Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Files.com Founded: 2007 United States files.com		Company Information OpenText Founded: 1991 Canada www.hightail.com
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Cerberus FTP Server Redwood Software View All		Synqion SNAP Innovation View All
Categories Cloud Storage Supported EDI Supported Encryption Supported File Sharing Supported File Sync Supported File Transfer Protocol (FTP) Supported FTP Clients Supported Hybrid Cloud Storage Supported Managed File Transfer (MFT) Supported Object Storage Supported Secure File Transfer Supported		Categories Advertising Agency Supported Collaboration Supported Content Collaboration Supported Creative Management Supported Design Feedback Supported File Sharing Supported Managed File Transfer (MFT) Supported Process Documentation Supported Secure File Transfer Supported
File Sharing Features Audit Trail Supported Chat / Messaging Not Supported Collaboration Supported Document Management Supported Drag & Drop Supported Electronic Signature Not Supported Encryption Supported File Synchronization Supported Search Supported User Management Supported Version Control Supported Workflow Management Supported Managed File Transfer (MFT) Features API Integration Supported Authentication / Auditing Supported Compression Supported Data Sharing Supported Data Transmission Protocol Integration Supported Database Management Not Supported Encryption Support Supported Fail-Over / Load Balancing Supported Show More Features Cloud Storage Features Access Control Supported Archiving & Retention Supported Backup Supported Data Migration Supported Data Synchronization Supported Encryption Supported File Sharing Supported Version Control Not Supported EDI Features Archiving & Retention Supported AS2 Applications Not Supported AS2 Specification Compliance Supported Certificate Management Supported Configuration Data Searching Not Supported Data Format Translator Not Supported Flexible Licensing Supported Full Logging Not Supported Labeling Not Supported File Sync Features Audit Trail Supported Backup and Recovery Supported Conflict Detection Supported Real Time Synchronization Supported Remote Synchronization Supported Synchronization Scheduling Supported Two-Way Synchronization Supported		File Sharing Features Audit Trail Supported Chat / Messaging Supported Collaboration Supported Document Management Supported Drag & Drop Supported Electronic Signature Not Supported Encryption Supported File Synchronization Supported Search Supported User Management Supported Version Control Supported Workflow Management Not Supported Show More Features Advertising Agency Features Campaign Management Supported Collaboration Supported Document Management Supported File Sharing Supported Project Management Supported Task Management Supported Time Tracking Not Supported Collaboration Features Brainstorming Not Supported Calendar Management Supported Chat / Messaging Supported Contact Management Not Supported Content Management Supported Document Management Supported Project Management Supported Real Time Editing Supported Task Management Supported Version Control Supported Video Conferencing Supported Creative Management Features Billing & Invoicing Not Supported Client Management Not Supported Collaboration Supported File Sharing Supported Project Management Supported Task Management Supported Time Tracking Not Supported
Integrations Dropbox Supported Google Drive Supported Microsoft OneDrive Supported Active Directory Supported Adobe Illustrator Not Supported Auth0 Supported Bitium Not Supported Boomi Supported Box Supported Cloudflare Supported Go Supported Google Workspace Supported Microsoft Azure Supported Microsoft Outlook Not Supported Microsoft SharePoint Supported Python Supported Rackspace Cloud Files Supported Slack Supported Stackreaction Not Supported Zoho Directory Not Supported Show More Integrations View All 40 Integrations		Integrations Dropbox Supported Google Drive Supported Microsoft OneDrive Supported Active Directory Not Supported Adobe Illustrator Supported Auth0 Not Supported Bitium Supported Boomi Not Supported Box Not Supported Cloudflare Not Supported Go Not Supported Google Workspace Not Supported Microsoft Azure Not Supported Microsoft Outlook Supported Microsoft SharePoint Not Supported Python Not Supported Rackspace Cloud Files Not Supported Slack Not Supported Stackreaction Supported Zoho Directory Supported Show More Integrations View All 10 Integrations
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