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About

ServiceMax FieldFX is a comprehensive field service management solution specifically designed for energy service companies. It connects field and office teams, streamlining job management with features that work both online and offline. Key features include centralized job management, ticketing, scheduling, invoicing, and enterprise asset management (EAM). FieldFX enables efficient workflows by ensuring real-time synchronization when connectivity is restored, reducing operational mistakes, and improving revenue capture. The platform also provides advanced tools like FieldFX DataGuide and CPQ, designed to simplify complex field tasks, enhance service efficiency, and drive profitability.

About

Fieldpoint’s field service management software enables you to drive efficiency, streamline your processes and optimize your entire service management experience. Seamlessly integrate your ERPs & accounting systems, provide a great user experience, and unlock the productivity your company needs to grow. Now with updated, native mobile capabilities for everyday work across the enterprise! Fieldpoint’s Field Service Management Software helps your enterprise improve productivity, increase your revenue and boost customer satisfaction. We help you support complex service, volatile schedules and high volume in the field. Automate, manage, monitor and streamline your field service operations based on individual requirements. This is supported by a native field service mobile app that allows field technicians and service managers to access data online and offline. A prominent strength is Fieldpoint’s API and packaged integrations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

ServiceMax FieldFX is aimed at energy service companies and other field service organizations that require a comprehensive solution to manage field operations, improve productivity, and reduce operational costs

Audience

Companies that need powerful field service management software

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$135 per month
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

PTC
Founded: 1985
United States
www.ptc.com/en/products/servicemax/fieldfx

Company Information

Fieldpoint
Founded: 1998
Canada
www.fieldpoint.net

Alternatives

Proteus

Proteus

Xergy

Alternatives

Fieldy

Fieldy

Fieldy Technologies
FieldEdge

FieldEdge

Xplor

Categories

Categories

HVAC Supported
Inspection Supported
Service Dispatch Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Time Clock Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Supported
Customer Database Not Supported
Inventory Control Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Integrations

Field Nation Not Supported
NetSuite Not Supported
QuickBooks Online Not Supported
QuickBooks Online Advanced Not Supported
Sage Intacct Not Supported
Salesforce Not Supported

Integrations

Field Nation Supported
NetSuite Supported
QuickBooks Online Supported
QuickBooks Online Advanced Supported
Sage Intacct Supported
Salesforce Supported
Claim ServiceMax FieldFX and update features and information
Claim ServiceMax FieldFX and update features and information
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Claim Fieldpoint and update features and information