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About

Use positive reviews to keep your business ahead of the competition. Build trust over the competition with more positive reviews effortlessly. Search engines will recognize your “be everywhere” positive online presence and reward you by boosting your search ranking and having your business show up as the recommended choice for prospective customers. Boost your local search ranking while easily monitoring your business's reputation on 300+ review sites. Make sure your business is showing up when and where it matters most to prospective customers. 30 customers can be lost by just one bad review. Allow your business the ability to amend any negative experience a customer had before the customer goes online. With our automated funneling capability, we help your business get a second chance. We help you turn those negative experiences into a positive one by connecting you right away with the unhappy customer.

About

InsightReviews is a review collection and reputation management platform for local businesses. Staff enter a customer's phone number at the point of sale, and we send an SMS with a branded review link. Positive reviews (4-5 stars) are routed to Google, Yelp, Facebook, and TripAdvisor. Negative reviews (1-3 stars) stay private so the business can follow up directly. Features include a review dashboard with analytics, staff accounts for team access, a public testimonial wall, customizable SMS templates, and Stripe-powered billing. Built for cafes, salons, dentists, gyms, and auto shops who want more 5-star reviews and fewer public complaints.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies that need a review and reputation management solution

Audience

Local businesses (cafes, salons, dentists, gyms, auto shops) looking to get more positive online reviews and manage their reputation

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

$79/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Field Solution Group
Founded: 2015
United States
www.fieldsolutiongroup.com

Company Information

InsightReviews
Founded: 2025
Australia
insightreviews.com.au

Alternatives

Alternatives

ReputationDefender

ReputationDefender

Gen Digital
Rize

Rize

Rize Reviews

Categories

Categories

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Not Supported
Review Monitoring Not Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Not Supported
White Label Not Supported

Integrations

Facebook Supported
Google Business Profile Supported
Tripadvisor Supported
YP (Yellow Pages) Supported
Yelp Supported

Integrations

Facebook Not Supported
Google Business Profile Not Supported
Tripadvisor Not Supported
YP (Yellow Pages) Not Supported
Yelp Not Supported
Claim Field Solution Group and update features and information
Claim Field Solution Group and update features and information
Claim InsightReviews and update features and information
Claim InsightReviews and update features and information